- Surf Bored: Songwriter and front man of San Francisco-based southern surf rock band.- The District Attorneys: Singer, songwriter & multi-instrumentalist for buzzing indie rock band in the Southeast- Easy Street Productions: Owner &operator of upstart recording studio and content creation company serving up-and-coming artists in the legendary indie music scene of Athens, GA- Live Audio Engineering: Front of house and monitor engineer for multiple venues throughout Athens, GA & San Francisco- Studio SQ: Recording engineer at San Francisco based studio & artist development agency- KQED Arts: Freelance music journalist for Northern California’s public media outlet- Boundless.com: Freelance author & editor at innovative online, open-source textbook startup

- Leading a globally-distributed digital product team of 50+ product, project, and program managers; designers; software developers; and creative technologists.- Leading experience design and associated product development efforts for OCVIBE, Anaheim Ducks, and Honda Center.- Spearheading customer insights program associated with mobile technologies and digital activations.- Oversaw the development and recent launch of a proprietary mobile app and associated low-code mobile management system for Ducks and Honda Center, built within the broader Litehouse Experience Management ecosystem.

-Led the integration of the Digital Experience Design (DXD) team (formerly the independent Britelite Immersive) into ocV!BE and, in particular, the district real estate development design group.- Created preliminary experience and digital strategies to guide digital activation concepts, digital product roadmaps, and associated district-wide hardware infrastructure.- Spearheaded the design and deployment of the first Honda Center + Anaheim Ducks mobile app and oversaw program operations post-launch.

- Worked closely with CEO and CPO to define GTM strategies for proprietary Experience Management Platform, Litehouse.- Articulated product mission and vision to guide nascent product development team.- Created initial roadmaps necessary to abstract bespoke product implementations into a market-addressable platform.

- Directed key accounts, managing relationships and ongoing business opportunities for 5 of Britelite's top 7 grossing accounts (a portfolio of business of over $7.5 million).- Defined and articulated customer needs and developed strategic roadmaps for implementing emerging technologies to achieving business goals.- Translated client needs to internal teams, defining features and requirements necessary to create value for clients and their users.- Built and managed a team of program and project managers tasked with bringing initial visions and strategies to life.

- Successfully led the visioning, planning, prototyping, implementation, and post-launch analysis of 18 projects over a two and a half year span.- Coordinated the activities of a cross-functional team of engineering, design, operations, and business development.- Sourced and managed a broad swath of vendors and external teams: design contractors, software development shops, architects, industrial designers, general contractors, and various client stakeholder groups.- Created project timelines, budgets, and staffing plans; managed burn-down and communicated status to internal and client-side stakeholders.- Wrote detailed user stories, identified edge cases, and worked with the design and engineering teams to develop wireframes and features for experiential applications.- Identified risks and created/implemented mitigation plans.

- Served as product owner for courier-facing mobile application and operations support interface, working to scale these tools in ways such as analyzing dispatching behavior and reducing manual intervention by over 30%.- Led design and deployment of courier operations for New York, Chicago, and Los Angeles city launches, ensuring a consistent operating framework across new locations and original San Francisco market. - Planned and oversaw key project phases within Shyp’s transition of couriers from 1099 contractors to W2 employees, including a complete overhaul of field employee training completed in conjunction with Shyp’s Head of Marketing and Director of Regional Operations.- Coproduced staffing, onboarding and training plans with Shyp’s Director of People Operations and Finance & Strategy Lead for peak season 2015 – preparing for a 100% increase in Shyp’s team of hourly employees and a 75% increase in assets for field operations.- Worked with the Finance & Strategy Lead to diagnose and prevent payroll errors, saving Shyp up to $5,000 per pay period.- Project managed initiative to analyze, clarify and improve upon cross-functional team communications between field ops, city leadership teams and customer support.- Collaborated with the Director of Regional Operations to author Shyp’s first manager handbook.

- Scaled and directed a team of 30+ couriers tasked with executing and supporting Shyp’s field operations.- Formulated initial staffing analyses to closely align supply of couriers with the constantly fluctuating volume of Shyp’s on-demand business.