Thanku Josy Email & Phone Number

Managing & Troubleshooting Windows Servers & Virtual infrastructure, includes Active Directory, Microsoft Exchange, Archiving solution, Virtualization and VDI.Managing Server environment covering more than 400 server, 30 ESXi hosts.Capacity Planning, Incident Management, Root Cause Analysis, System Monitoring.Ensure Service availability, meeting SLA, Support escalations and Vendor management.Managing Risk & Control Self assessment (RCSA) & Risk Mitigation.Working as SPOC for… Show more Managing & Troubleshooting Windows Servers & Virtual infrastructure, includes Active Directory, Microsoft Exchange, Archiving solution, Virtualization and VDI.Managing Server environment covering more than 400 server, 30 ESXi hosts.Capacity Planning, Incident Management, Root Cause Analysis, System Monitoring.Ensure Service availability, meeting SLA, Support escalations and Vendor management.Managing Risk & Control Self assessment (RCSA) & Risk Mitigation.Working as SPOC for system related projectsContribute to Disaster Recovery DrillsHandling System upgrades, Security updates, Hot fixes, optimizing systemsResponsible to analyze emerging technologies in Systems and make recommendations for adaptation. Research on new technology and solution to see whether they would be more suitable than building a new system.Managing IT Project using project methodologies of Project Charting, Developing justifications for Budget requisition, technical evaluation & Building Vendor relationships.Developing, enhancing resource skill and team management Show less

Dubai

Brought in as part of IT disengagement and to build state-of-the-art IT infrastructure from a Greenfield environment.Managing Server infrastructure of Dubai holding, TECOM Group & Dubai Properties Group, which includes Multiple Exchange Organization and Active Directory Forest.Managing and administer Cross forest Integration and Active directory trust of different domains under Dubai Holding Group.Integrating HP Operations Manager & Universal CMDB to Dubai Properties… Show more Brought in as part of IT disengagement and to build state-of-the-art IT infrastructure from a Greenfield environment.Managing Server infrastructure of Dubai holding, TECOM Group & Dubai Properties Group, which includes Multiple Exchange Organization and Active Directory Forest.Managing and administer Cross forest Integration and Active directory trust of different domains under Dubai Holding Group.Integrating HP Operations Manager & Universal CMDB to Dubai Properties InfrastructureManaging System Infrastructure, Review of new systems & Integrate new Infrastructure.Liaison with operations team to identify automation opportunities to enhance uptime and improve service quality.Defines technical direction and roadmap for System integration.Managed Migration of Service from TECOM to DPG (Email service migration, user migration, Data Migration etc.)Managing AZURE Cloud Subscription (Building DR Infrastructure in Microsoft Azure, Resource Management, Azure Billing, DR Simulation as per DR policy, Azure Subscription Management)Managing migration of user mailbox to Microsoft O365 Cloud, Managing Server hardware Infrastructure (HP Blade Chassis C7000, HP Proliant DL Series)Team Lead for L2 support; Knowledge transfer and delegation of all operational task to L2 Support. Show less

Master Of Science In Information Technology, Information Technology

Post Graduate Diploma In Computer Applications, Systems Engineering