Tammy Patterson Email & Phone Number

I help individuals, small business owners, entrepreneurs, coaches, and creatives turn their ideas into a vision. I blend artistry with technology to deliver stunning digital experiences that set you apart. From tailoring a personalized AI portrait photoshoot to brand design services, I will transform ideas into captivating visuals that shine.

• Management and maintenance of Etsy Seller e-commerce platform and WooCommerce website including product uploads, updates and optimizing listings.• Manages daily operations of the company, including supply chain management, inventory control, and logistics.• Developed and implemented operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction.• Product creation and development including formulating recipes.• Social media management, marketing and advertising.• Bookkeeping, accounts payable and receivable.• Product labeling and packaging design.• Product photography.• Product description and image uploads to storefront and website.• Design, manage and maintain website and Etsy e-commerce storefront.• Research and documentation management.• Shipping and receiving.• Customer service relations

North Charleston, Sc, Us

Manage website pages and online product catalogs including amazon storefront. Responsible for ensuring copy and images are current and accurate on the website and on amazon: ● Maintain shopify website updates, support the execution of catalog/new product launches, SEO strategies, managing ecommerce assets, and project management.● Responsible for product uploads to shopify platform including descriptions, tagging, alt images and checking for accuracy.● Assist in the maintenance of site calendars to ensure timely uploads of new products and featured collections.● Manage and maintain Amazon storefront, add new product listings and update current product listings, optimize product sales within brand guidelines.● Ensure all product listings and collection SEO is in place, and ALT images have the necessary copy for SEO and ADA requirements.● Analyzes the customer experience on the website through online monitoring tools and makes suggestions to optimize conversion rates.● Manage and update website blog posts.

Hanahan, South Carolina, Us

• Oversee daily office operations, including administrative tasks, scheduling, and inventory management.• Development and implementation of operational policies, procedures and guidelines to improve efficiency and productivity. • Implemented standard operating procedures and scripts, handle purchasing, maintain a record of accounts and invoices, payroll, manage and assist client care specialists and assist with phone coverage.• Performed administrative tasks including advertising and marketing, sales support, management, and maintenance of ISN database, social media management, web site management and maintenance, design of marketing materials.• Prepared and maintained documentation related to operations, such as manuals, reports, and presentations.• Handled all challenges and problem solve any issues that arose within the company.

Atlanta, Georgia, Us

• Responsible for listing/publishing new products and updates on company websites and marketplaces (amazon, walmart, ebay, etsy, shopify) and verifying product listings accuracy. SEO basics including updating keywords and SEO tag audits. Graphic design including creating mockups and illustrations for websites and marketplaces. Create, process and ship Amazon, eBay and Etsy shipments. Worked closely with online clients, the warehouse and the production department. • Maintained high customer service standards and feedback by resolving product or service problems, responded to e-commerce customer inquiries via email and phone, processed e-commerce customer returns and generate customer credits. Responded to order inquires, supply tracking & delivery information and tracked daily processing of orders and shipments.• High volume output with the ability to provide attention to detail, multi-task and meet the high demands of the position on a daily basis.

San Francisco, California, Us

• Responsible for deployment and migration of desktops, printers and battery backups in various locations. Tasks included backing up user data and imaging computers, install, configure assemble computers/workstations, peripheral equipment, desktop software, restore user data on new computers and setup up local and network printers.• Troubleshoot network connectivity, printer and scanner issues.

Charleston, Sc, Us

• Responsible for monitoring system consoles in the computer data center and Z/OS mainframe production management area, maintain input/output priorities for timely output distribution, submit and monitor job executions through automated scheduling tools, manage abnormally terminated and/or suspended jobs and advise of any job restarts, recovery procedures, or restart protocols followed. • Log productions runs, problems and resolutions, print all reports and special forms from daily schedule, process all scheduled backups on AS/400 and tape pulling and filing. Shut down and reactivate mainframe using the system hardware console, respond to mainframe console messages, read sysout archival output and knowledge of commands for mainframe, JES2, Z/OS, SDSF, input and output screens. Encrypted and transferred sensitive family court files via internet and ftp.

• Responsible for design, development and implementation of html, css and wordpress web sites. Tasks include creating flash header, setting up e-commerce storefront, e-bay store, rss feeds, logo banner and design, image gallery, create and edit images, create online pdf brochures, update and maintain web site. Web site SEO (search engine optimization), SEM (search engine marketing), PPC (pay per click), google analytics, google adwords, and social media marketing and advertising. Create team member pages with logo’s and company information, set up team member login’s and SharePoint for document sharing on web site. • Graphic and print design creating: brochures, flyers, banners/headers, logos, business cards, letterhead and newsletters.• Researched and gathered information from subject matter experts for creation of web based and print external technical system instructional manual. Data management and layout organization included preparing text and choosing photographs, drawings, sketches, diagrams, charts and screenshots to illustrate material. Maintained digital file management, creating graphic print publications, pdf’s and spreadsheets documents.

Associates, Computer Systems Mgmt.

Diploma