Responsible for all production elements involving enrollment kit creation. Completes or delegates tasks from the MPAD ordering system and monitors Fulfillment Center email account for the facilitation of production of enrollment kits, regulatory compliance documents and one off requests. Coaches less experienced production assistants in an effort to to facilitate a more efficient production environment. Works with vendors when equipment is down and maintenances production equipment.

Management Duties — Open & close store, delegate maintenance tasks to associates, ensured customer and associate Covid-19 state compliance, maintained cash office and cash orders.

Certified Les Mills Body Pump InstructorHIIT/bootcamp/aerobics

Agenda setting - Set clearly defined, actionable goals for re-establishing the critical role of group fitness instructors as highly skilled and educated professionals of the allied health care continuum.Messaging - Used targeted messaging appeals to instructors based on qualitative understanding of the audience. Editorial - Provided editorial services to presenters for publishing of conference catalog.Branding - Established the visual vocabulary of FitProPDX brand. Created branding book, designed and produced all printed materials. Assisted in promotion of event on and offline through multiple Facebook groups and direct mailers. Implemented adherence measures to ensure brand message consistency.

Strategic Internal communication - Use Multi-Institutional Leadership techniques focused on developing a culture of responsibility with the staff in order to create a flatter organizational hierarchy. Use of natural consequences for disciplinary actions coupled with coaching in client and co-worker conflict resolution.Strategic External communication - Use of Social Penetration, Social Judgment Theory and Violation Expectancy Theory as tools for persuasive appeals and interpersonal communication strategy with clients during the bid, negotiation, and servicing duration.Policy management — Authored policy documentation with co-owner. Developed selling strategies with a proven track record for meeting and exceeding pre-determined sale goals. Developed selling strategies to expand client base.Human resource management — performed quality inspections to ensure client satisfaction, hiring, training.Outside sales — Traversed the Portland metro area performing the bidding process and negotiations with clients. Personally expanded business from consumer to commercial spaces, expanding our top of mind awareness.Marketing, advertising, and branding — Managed digital reputation on Facebook and Angie’s List while maintaining top ratings in customer satisfaction during tenure. Designed print ads for local papers and implemented similar designs in digital marketplaces such as Amazon Merchant Services and Wordpress.Manufacturing and quality assurance— Designed, developed, and implemented product branding for company made cleansers.Financial Management — Payroll, negotiation with advertising vendors, banking responsibilities.

Administrative duties — Food concept Manager. Inventory management, food safety and inspection, primary super- vision of student staff and one regular PT union employee. Menu design, scheduling, budget management, supply ordering.Food Production — Implemented food production systems, trained staff in basic culinary techniques. Collaborated with staff to prep, cook meals.Supervisory Duties — 10+ staff members, monitor food safety procedures, discuss corrective measures with em- ployees, train staff on new cooking methods, safety procedures, and work flow.

Administrative duties — Inventory management, loading hot trucks for campus distribution, food safety and inspection, occasional supervision of student staff.Food Production — Collaborated with large multicultural staff to prep, cook mealsNote of interest — Supervised staff during 2008 US Olympic Trials in largest dorm & dining center on campus.

Logistical Operations - Inventoried walk-in refridgeration unit and dry storage on a weekly basis. Extracted weekly production orders based on inventory analysis and processed orders through company approved vendors.Line Production - cooked food to order, made fresh original recipe soups on a daily instance, interacted with customers to ensure expedited delivery of meals in order to increase customer satisfaction.

Customer Service - Directly took orders from customers and cooked them to order.Line production - Short order cooking on flat top, gas flame grill, deep fat fryer, and salamander. Was responsible for all prep and equipment maintenance.

Assisted department manager in the "moderate women's" & "weekending fashion" departments with delegated tasks, such as, floor moves, weekly markdowns, ringing up pre-sales for large events, counting tills, managing lunch schedules, hang backs, & recovering the department.

Retail Sales - Maintained personal new jewelry sales and repair sales goals.Supervisory Responsibilities - Assisted management to check in and out repair jobs to vendor, as well as trained new associates on how to perform basic watch repairs and jewelry maintenance.Security - Performed 'diamond and gem counts' and reported discrepancies to management.Financial Management - Performed End of Day financial procedures in counting down till, making out deposit forms in addition to taking the deposit to the bank drop within the commercial location.

Retail Sales - Set and maintained personal sales goals and field work duties.Supervisory Responsibilities - Assisted district manager with in-store training sessions with fellow sales staff in order to increase sales performance and profit margins.Financial Management - Performed End of Day financial procedures in counting down till, making out deposit forms in addition to taking the deposit to the bank drop within the commercial location.