T.J.S. Varadhan Email & Phone Number

India

In this role, I am primarily responsible for:- Creating IT Strategies- Implement suitable technology to streamline all internal operations - Work with the IT Department to Design and Customize technological systems / platforms to improve customer experience- Oversee the technological infrastructure (networks and computer systems) for IS Compliance and.

Chennai, India

I am responsible for:- Select Platforms and Tools for Application Development for Web and Mobile Portals;- Create Wireframes and Prototypes - Aligning business functions with UI (created by different teams) for the best User Experience- Dev of Applications using Outsorucing and Rightsourcing- Mange Acceptance and plan for Production.- Validate UX against.

Tokyo, Japan

• Managed Cross Functional Initiatives contributing to the overall growth of the business. Primarily led the following functional groups:- Program Management Office- Reengineering Team- O&T Coordination Team- Systems.
• Led Reengineering initiatives that resulted in a about 10% cost saves across the Credit Card Business;
• Launched mobile channels (Cards Online and Application) for Bankcards;
• Launched 30 second application approval and 1-day credit card delivery programs
• Consolidated CRM platforms for Diners and Bankcards
• Led many other initiates (end-to-end) including launching of eStatements, Product / Service Launches, Risk Management, Compliance and Control programs

Tokyo, Japan

• Closely working with other Business Units including Operations, Marketing and Risk Management, I strategized the IT Plans aligning with Business Objectives, prioritized development and delivered IT projects.
• Worked closely with the bank IT on sharing best practices, thereby implementing prioritization models with financial validations and shared infrastructure for cost optimizations vs. resource utilization, while.
• Heading a team of Project Managers / Coordinators, I managed the relationships with multiple dev teams (ECS team located in ITO/Singapore and Vendor Teams in India and Japan) and the Infrastructure Teams in Japan for.
• Helped operations to bring down the costs by at least 10-20% each year.Some of the important initiatives include:a) Launched IVR: resulting in 8% improvement during the first month and improved another 5% after the.

Started as a Programmer, I achieved the level of a Group Leader managing several projects / teams, each one led by individual Project Leaders and Project Managers from a Programmer. I have worked on a variety of projects on business applications and platforms – financial, manufacturing, insurance, etc. I am proud to say that all my assignments have been.

Mba, Business Administration

M.E, Computer Science

M.Sc, Physics