Terry Thompson Email & Phone Number

Summary of Qualifications: Experienced, goal oriented IT manager and professional with over 20 years of system design and programming experience, with notable success in directing and managing a broad range of technical solutions that resolved problems and addressed organizational needs. IT Leadership- Provide expert advice and guidance to internal senior leadership and customers providing sound recommendations for incorporating and integrating new IT programs, resolving issues, and addressing organizational needs.- Provide strategic solution that a line with the business objectives, developing a five, three, and one year road map- Supervise subordinates and contractors (local and international) where I trained , advised, guided and mentor staff. Instituted scorecard performance management.Project Management- Led, managed, oversaw and successfully completed numerous IT projects within Waterfall, Agile, and Scrum project styles.- Develop plans with goals and milestones, and estimate resource requirements. Prioritize, coordinate, manage and oversee all work processes. - Provide expert guidance to IT staff to ensure the accurate application of quality standards and methods for accuracy and timely completion of projects.System Management- Conduct in-depth review, evaluation, and diagnosis of current system performance, identify sources of problems and opportunities for improvement.- Manage the implementation of new hardware and software, and the integration of new systems within existing infrastructure with detailed precision. - Develop and draft system governance documents as SLA, SOP, IOI, MOP, and CMDB to ensure the proper operations and maintenance of IT Systems.Work Experience:- 04/2022 - present, IT Director / Cybersecurity Manger, MHSC, Rocksprings, Wy - 02/2020 - 12/2021, IT Project Manager, Agile ITS, Anchorage, AK