ZRODFX Dog Training is a balanced approach to obedience and counter-conditioning unwanted behavior.

Brigade Society is a point of sale iOS app for full-service restaurants and operates in 30 states and 2countries.Business OwnerPitched & raised $750k in multiple rounds over 6 yearsManaged P&L and all bank transactionsProduct OwnerOrganized and implemented design sprints for development and managed 8-12 months of theproduct roadmapLed offshore and domestic development teams to build proprietary payment processing andan iPad and Web App InterfaceConducted product demos for clients and investorsUI/UX LeadWith a design agency and programmers to develop best-in-class workflow of iOS App POSdesignLeveraged subject matter expertise to design and code Brigade’s web app for restaurantadminsDeveloped POS workflow security measures to protect restaurants from internal theft andmanipulationSales & Marketing LeadResponsible for all marketing creative and brandingHired and managed outside design agenciesWorked with sponsorship partners to co-brand and present at annual national Food & BevconventionsCustomer Support LeadDesigned and maintained strict protocols forCustomer IT SupportCustomer Product SupportK-Base articlesProduct walkthrough videos24/7 Chat through Intercom95%+ CSAT Score

PRO EDU is an online streaming education company focused on photographers and visual artists.PRO EDU offers synchronous online learning, asynchronous streaming courses/tutorials, a websitebuilding tool called Pocket Portfolio, and Photoshop tools in a monthly SaaS model as well aseCommerce one-time purchases.Coordinated Customer Service Platform Overhaul For Two BrandsBrand voice through K-Base articlesLive chat through Google Tag Manager & ZendeskImplemented and achieved CS KPI’sBranded and coded PRO EDU’s support siteStreamlined The Company Tech StackNew Shopify Theme + DesignStreaming Service Uscreen MigrationCredit Card Processing MigrationMonday.com project management softwareManaged Server-Side tracking implemented through ElevarDesigned Email Marketing Flows with KlayvioCreated email flows from abandoned cart to abandoned browse flowsCreated email campaigns based on customer behaviorSpearheaded The Development of Pocket PortfolioBuilt and managed product road map and future development ideation for rapid growthDeveloped all customer support materialsTraining videosK-Base ArticlesLive Chat via Google Tag Manager + ZendeskBuilt and managed Pocketportfolio.co with Wix + IntegrationsHelped build and execute a fundraising pitch the closed a $3M round in less than 60 days

Designed and implemented a member-only, James Beard-nominated restaurant, critically acclaimedrestaurant in St. Louis, MO.Raised $650k in funding and managed shareholders to full payoff within 24 months, not includingour purchase of the propertyDesigned the training program for all service staff, General Managers, and Executive ChefWrote SOP for every aspect of the businessAdministered payroll, P&L, and all HR tasksSold the business for a profit after 6 years of successful operation

Designed and implemented a modern from-scratch restaurant on a property owned by the City OfSt. Louis. With a full bakery, brewery and eclectic kitchen Death In The Afternoon was a criticallyacclaimed restaurant in St. Louis.Raised $250k in funding and managed shareholdersWrote SOP for every aspect of the businessAdministered payroll, P&L, and all HR tasksTrained and managed all service staff, General Manager, and ChefFacilitated all special events inside & outside regular business hoursDesigned and built the website as well as handled the companies full tech stackMaintained all health and safety specs for the cured meat room, brewery and bakery

ZRODFX was a small boutique life style clothing line. With limited runs we keep the styles fresh and the designs unique.Raised $20k in seed capital, payback-by-profit in 18 monthsBuilt sales channels with 45 clothing boutiques across the U.S.Designed and built e-commerce website and all products resulting in 200% YoY revenue increaseFacilitated relationships with 5 wholesale printers and fabric purveyors