Tyler Watterson Email & Phone Number

Melbourne, Fl, Us

Melbourne, Florida, Us

• Led a team in the full project lifecycle of a $40+ million remote management solution supporting a critical government network• Built, configured, and maintained a network environment utilizing Cisco ASA/FTDs, Cisco AnyConnect VPN, F5 LTM/DNS, Cisco ISE, RSA SecurID, and Cisco Nexus 9K switches• Analyzed and remediated security risks, threats, and vulnerabilities of network systems to ensure compliance and maintain a strong security posture• Performed lifecycle testing and operational support on Service Oriented Architecture (SOA)-based security architectures to maintain compliance with customer-tailored National Institute for Standards and Technology (NIST) security controls

Melbourne, Florida, Us

• Led a multinational team of engineers in the design and implementation of four data centers supporting India’s air traffic management (ATM) network • Built data center networks, VMware virtualization environments, and Linux/Windows virtual servers and domains utilizing Cisco UCS servers, NetApp storage systems, Cisco routers/switches, Cisco Firepower firewalls, F5 appliances, etc.• Reviewed and approved all configurations, technical drawings, materials, and connectivity to ensure accuracy, alignment with goals, and adherence to policy • Hardened and updated systems to ensure protection from threats and compliance with security guidelines• Interacted with internal subject matter experts (SME), subcontractors, and vendors to ensure prompt resolution to problems and procurement of materials/licenses • Provided tier-3 support and training to the FTI India operations, support, and engineering teams

Melbourne, Florida, Us

• Managed IP network management COTS solutions on Windows and Linux virtual servers running within a VMWare environment• Automated routine job functions using BASH and PowerShell in order to gain efficiencies and cut costs• Updated, troubleshot, and enhanced solutions with tools such as CA Spectrum, CA NFA, BMC Remedy, Splunk, Solarwinds Orion, OwnCloud, InfoBlox, etc.• Monitored, analyzed and troubleshoot daily issues within an operations center utilizing management and monitoring tools• Worked with other technical groups to maintain, enhance, and resolve issues within the IP NMS systems, servers, and applications

Melbourne, Florida, Us

• Provided technical support to government and commercial customers by employing test methods to investigate and remedy network anomalies in a 99.999% uptime environment• Monitored for, analyzed, and troubleshot network issues within an operations center utilizing network management and monitoring tools such as SNMPc, Solarwinds Orion, Netflow, Splunk, and CA Spectrum Suite• Utilized efficient and effective test methods to troubleshoot WAN/LAN technologies such as Ethernet, IP, Frame Relay, ATM, BGP, QoS, Circuit Emulation, EIGRP, OSPF, and BGP• Worked with local exchange carriers, remote technicians, and other internal and external groups as needed to resolve network anomalies

West Lafayette, In, Us

• Administered onsite support for the Purdue campus network infrastructure that supports over 40,000 students and 250 buildings in order to maintain the highest possible uptime• Troubleshot copper and fiber optic networks, primarily in OSI network model layers 1-3• Installed and configured Cisco routers, switches, and supporting/miscellaneous network equipment to accommodate network growth

West Lafayette, In, Us

• Trained instructors, staff and students in using lab facilities• Troubleshot software and hardware related problems• Reported issues through the use of a trouble ticketing system as needed

Northbrook, Il, Us

• Audited extranet VPN and MPLS business to business connections and aided in the creation of a standard for future extranet implementations• Investigated and resolved DDI (DNS, DHCP, IPAM) issues in a testing environment involving enterprise migration from Microsoft to Infoblox• Analyzed network environment to plan and aid in the installation of 7 new wireless LAN controllers and wireless network management tools to accommodate network growth• Diagnosed QOS issues on network devices involved with low quality VOIP calls to improve end user satisfaction

• Carried out internal IT tasks and projects, including installing hardware, configuring servers and workstations, and developing a laptop imaging solution• Assisted team members with several server migrations and various other data center tasks• Collaborated with fellow interns to develop a mobile application for finding Apparatus employees

Master Of Business Administration - Mba

Bachelor Of Science (Bs), Computer And Information Technology, Network Engineering