Tom Wight Email & Phone Number

Grand Rapids, Mi, Us

Michigan, United States

Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.Ensure on time and on budget delivery of projects while also ensuring that project gates and governance are properly adhered to during the execution of the project.Track utilization of project resources and manage this against the resource allocation and budget. This includes on time entry and approvals for project timesheets.Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project.Manage scope changes and ensure the project is delivered on time and within budgetParticipate in end to end implementation planning including project management, issue management, communication and change management.

Troy, Michigan

Responsible for project leadership and client relationship management for large enterprise accounts.

Allegan, Mi

•Steward of the company’s global sales and marketing technology investments. Work closely with senior executives to identify strategic opportunities where technology can be leveraged to accelerate the realization of business value.•Partner with US Consumer Healthcare leadership team to ensure adoption and expand functionality of Salesforce.com CRM including the creation of an online, mobile display catalog.•Member of leadership team developing CRM strategy for Branded Consumer Healthcare division – a top 5 European Over the Counter medication business with over $1.3B in annual sales.

Englewood, Co

•Program manager for customer relationship management (CRM) implementation consisting of Aprimo Campaign Manager and Marketing Resource Manager, Teradata customer relational data model and Sas customer anaylitics systems.•Manage $1.3 MM upgrade of Lawson Financial, HCM and Payroll system to common UNIX platform with new online benefit open enrollment functionality.•Program manager for MM customer relationship management implementation consisting of Aprimo Campaign Manager and Marketing Resource Manager, Teradata customer data model and Sas customer anaylitics systems.•Expert in leading and coaching cross-functional teams through the critical success factors of initiating, planning executing, controlling and closing the project•Oversee development and maintenance of all applicable project documentation including: project scope, issues/risks, schedule, milestones, status updates, communication plans and contingency plans•Responsible for steering the planning and execution of content deliverables; balancing scope, schedule and resources

•Led team of 7 charged with improving operational reporting through increased data accuracy and process improvement•Led project to automate Competitive Price Comparison process, Reduced group headcount by 50%, Increased frequency of shop to 7 days per week, Increased accuracy •Sponsored project and directed team charged with invoice automation via EDI, Reduced Accounts Payable labor needed by 20% •Led project to automate In Transit Inventory Reporting, Resulted in real time reporting, improved accuracy and reduced merchandising department labor by 30 hours/week•Managed all vendor purchasing programs to ensure accurate accounting for over $33M annually in vendor monies consisting of volume rebates, co-op advertising funds, etc.•Managed execution of retail pricing strategy including the daily competitor price comparison for over 2,500 SKUs including all advertised pricing (inserts, direct mail, etc.) •Product team liaison to the IT and accounting groups responsible for creating efficient processes to maximize profits while minimizing labor

(Formerly Wild Oats Markets, Inc.)

Promoted through various roles with increasing responsibility. Highlights include:•Developed business systems model for new store replenishment and receiving processes •Led team charged with implementing Perpetual Inventory/average cost system resulting in a per store physical inventory cost savings of 67% and transaction level margin reporting •Led team charged with developing Store Receiving System to create item/cost validation for all vendors•Developed reporting using perpetual inventory data to be used by operations and merchandising groups to manage day-to-day business for all product lines•Led training for product managers on inventory metrics leading to improved category profitability•Lead team of 4 direct reports to manage all aspects of store inventory management from receiving to sales for 100+ stores•Conducted slow/non-moving inventory analysis that resulted in a $1.8m reduction in inventory for one department in the Farmer’s Market division stores •Directed all aspects of Company’s Inventory Management, Accounts Payable, Store Accounting and Accounts Receivable•Monitored wholesaler service assurance metrics including freight calculation, shortage allowances and fill rates •Worked with category managers to establish and monitor vendor performance metrics.•Implemented e-mail system rollout to over 1,000 users

•Designed and managed auto-replenishment system using JDA MMS for 62 retail locations.•Managed EDI program for over 100 vendors•Led technical team in system design, testing and implementation of corporate merchandise management system using JDA software•Responsible for procurement and profitability of products that generated $10 million in annual sales

Master'S, Business Administration; Accounting/Finance

Bachelor Of Administration, Computer Science