- Supervise and troubleshoot all program functions in the Acumatica data management system. - Main point of contact with programmers to develop new company data programs and systems.- Oversee the shipping of millions of dollars of product between third-party warehouses and retail stores.

- Scheduled client meetings and respond to client inquiries via email and direct phone support.- Conducted data research and basic website construction.- Assisted office manager with inventory management, reception duties and general administrative support.

- Managed the production and shipping teams responsible for distributing all company merchandise.- Implemented production and shipping procedures to improve quality and efficiencies in organization.- Managed production and delivery deadlines ensuring timely shipment of hundreds of items to 40-50 different product distributors including Dillard’s, Anthropology and Nordstrom.- Maintained relationships with vendors and resolved customer issues.- Interfaced and managed Spanish speaking production workers.

- Troubleshot calendaring and scheduling program.- Assisted in analyzing language data generated by an artificial intelligence program with a high level of efficiency and accuracy.- Provided ongoing feedback and analysis for internally built tools and guidelines. - Identified and communicated efficiency gains for processes and procedures. ‬

- Organized and executed a detailed audit of sales contracts in Salesforce.- Provided weekly analysis of audit and worked closely with the sales team to decrease contract errors.- Reviewed accounts, contacts and leads in Salesforce.com for missing critical information and added required firmographic material.

- Scheduled and coordinated run-order for all network programing content.- Developed and electronically delivered commercial instructions for advertising clients.- Managed clients’ commercial orders, content and restrictions.- Worked directly with the sales and production teams to fulfill contracted requirements and troubleshoot issues that arise during the scheduling process.- Supported the migration to a new commercial operating system. Required extensive overtime for a two-week implementation schedule.

- Represented the company through face-to-face interactions with prospective/current clients.- Facilitated and customized the shipping needs of clients.

- Initiated sales/marketing calls to prospective/current clients to sell advertising in various media.- Ensured receipt of advertising materials and their incorporation into contracted advertising vehicle.- Developed advertising leads by researching various target markets.