Tom Keppel Email & Phone Number

Allentown, Pennsylvania, United States

Bethlehem, Pa, Reading, Pa, And Harrisburg, Pa

Accountemps is pleased to offer our Salaried Professional Services, geared toward providing accounting and financial talent on a long-tern basis, when training and turnover must be minimal. Projects well-suited for Salaried Professionals include: System Conversions Month-end closing Annual audits Quarterly financial reporting Medical leave coverage Mergers & acquisition activity

As a Division Director with OfficeTeam, I manage a team of Staffing Manager's specializing in the placement of highly skilled administrative and customer service professionals on a temporary and temporary to hire basis through out the Lehigh Valley, PA area. We focus on such roles as Customer Service Representative, Administrative Assistant, Data Entry Clerk, HR Assistant, File Clerk, Receptionist, Mailroom/General Office, Medical Secretary, and Executive Assistant.If your business is looking to hire or you are a candidate looking for a new role, please contact our team!

Complete ownership for the full-life cycle recruiting function of the D&B Small Business Credit Solutions Channel (approx. 250 team members/leaders). This included managing the applicant pool using a customer in-house tracking system that required daily updates and notation of progress. Completed phone & in person pre-screen interviews to ensure applicants met minimum qualification for role they applied for and applicants were compliant to internal/external hiring practices.Led the “candidate care” experience, by ensuring an effective partnership between hiring leaders, HR partners, and candidates throughout the interview process. Result averages included 65% connect rate, 26% convert rate, 8 days time to cover, and 28 days time to fill. All results exceeded target.

Salesforce.com Administrator specific to training/coaching/support. Proficient in Siebel Sales training/support. Established tracking systems and follow up mechanisms to drive attainment of revenue and operating income commitments.Initiated results driven training for Leader’s to help drive internal Sales & Revenue Compliance efforts. Assisted in the deployment and training of CRM (Salesforce.com) application to entire U.S. Sales organization. Partnered with internal Sales Training and Technology Team along with external consultants and actual team members of the platform to help customize around business model. Provided daily support/training/coaching for Leaders and Sales Team Members within the US Sales Organization order to drive effective implementation, adoption, & ongoing use of CRM (Salesforce.com). Led training/coaching initiatives for established team members as well as new hire orientations in collective,virtual, and one to one settings on a daily basis. Primary contact for inside sales channels (about 325 team members) for CRM training/support.

Personally managed a portfolio 400 customers worth approximately $1.75 million. Responsible for building customer relationships by renewing and servicing existing customer base coupled with identifying, hunting, and acquiring new business opportunities through cross sell and up sell activity. Offered business solutions specific to risk management, sales & marketing, supply management, and technology. Responsible for account planning and strategy while partnering with internal partners and leadership team. Completed daily forecasting results. Participated in and completed Emerging Leaders program. Proven 100% plus performer throughout.

Owned the B2B consultation, selling, & servicing of 800 customers. Used internal/external data to make recommendations and cross-sell products. Prospected for new business to grow customer base while renewing existing customer agreements. Required to meet monthly, quarterly, and yearly revenue quotas. Partned with support staff, field sales, customer, and leadership team in order to drive results. Proven 100% plus performer attaining and exceeding targets.

B.S., Business Administration

Activities and Societies: Senior Class Treasurer Men's Basketball Team

Education record