Thomas Ferrara Email & Phone Number

North Little Rock, Arkansas, United States

North Little Rock, Arkansas, United States

• Monitors, performs and manages quality assurance processes including those supporting compliance to regulatory and/or accreditation standards.• Develops, coordinates and administers end of course surveys for risk identification of training deficiencies.• Assist the Battalion Commander, Director of Training, and the Professional Education Center (PEC) as directed by the PM in assessing the quality of training and leader development at the SMTB by conducting:o Pre-accreditation self-assessmentso Course evaluationso Other assessments and evaluations as necessary or required• Analyze and recommend possible improvements for all SMTB training programs in accordance with the Accreditation Standards in the Army Enterprise Accreditation Standards (AEAS), AR 350-1, TRADOC Regulation 350-18, TRADOC 350-7, and PEC policies & directives. All recommendations will be submitted to the Commander, COR, Director of Training and QAE Monthly using the Share Point Quality Assurance Report.• Monitor Assist and coordinate with PEC QA in performing Quality Assurance Evaluations to assess the institutions compliance with Army Enterprise Accreditation Standards (AEAS) in accordance with AR 350-1 and AEAS standards

Strength Maintenance Training Battalion, Little Rock, Arkansas

Guided a training battalion comprised of over 80 military, civilian and contract personnel responsible for the development and instruction of 12 TRADOC accredited courses in support of Army National Guard recruiting and retention requirements to meet an end-strength objective of over 325K personnel.• Led the way in transitioning from a training center to a training battalion; assimilated into the Brigade• Facilitated the professional training of over 5200 Soldiers; provided immediate impact to strength maintenance efforts across the 54 states and territories in support of mission objectives. • Played a key role in battalion leading the brigade with the highest overall score (93.7%) as part of the Fiscal Year 23 Army Accreditation Standards• Served as Battalion Pre-Command Course Manager; facilitated over 200 hours of training for Senior Leadership• Annually assisted on Talent Management Board to select and provide opportunities due to triennial turnover

Ngr-Hrr Enlisted Strength Management Branch, Arlington, Virginia, United States

Supervised a branch of 35 Soldiers and Contractors across seven sections responsible for providing essential products across the Strength Maintenance Enterprise including Table of Distribution & Allowances and full-time manning, policies, incentives, storefronts, and other key programs in support of ARNG end strength objectives. • Played significant role in the division achieving the ARNG end-strength objective of 336,500 by 31 May 2021• Assisted Branch Chief in the execution of 16 accessions programs nationwide• Sustained growth in the Marine-to-Guard program; gained over 400 accessions across 3 sites• Served as Division Sergeant Major in his absence, mentored 6 branch non-commissioned officers-in-charge• Managed Special Duty Pay requirements through HQDA across the Strength Maintenance Enterprise

Ngb-Hrr Attrition Management Branch, Arlington, Virginia, United States

Oversaw daily operations of 8 ARNG full-time non-commissioned officers embedded at multiple Marine Corps Installations CONUS responsible for branding the ARNG to over 20K transitioning Marines. Provided guidance on processes and procedures, advised on incentives and benefits; maintained required references and files necessary to transition active-duty Marines to the ARNG. Maintained liaison with higher headquarters, all 54 ARNG Recruiting and Retention Battalion Leadership and USMC Transition Readiness Staff critical to program success. Designed, managed, maintained and submitted data reports to NGB G1 in support of the Director's End Strength Objectives.• Developed unique accessions process; standardized program gains across the 54 states & territories• Established Marine to Guard as a program of record; key element in meeting force end strength objective• Led 8 Transition Counselors geographically dispersed between 2 Marine installations on the east and west coast• Efforts resulted in a 200% gain in accessions from prior year; G1 initiated program expansion to 3 location• Established exclusive marketing agreement across Marine Corps Installations globally• Forged partnership with Army National Guard Special Forces; established direct pipeline for Marines to Selection

61St Civil Support Team, North Little Rock, Arkansas, United States

Led a rapid deployable 22-man joint services Chemical, Biological, Radiological, and Nuclear (CBRN) Civil Support Team (CST) in response to state and regional incidents involving WMD, natural disasters, hazardous materials, and high-profile public events. Delivered regular CBRNE training for the Team. Oversaw the planning, coordination, and execution of training for enlisted members; enforced unit discipline and standards; and mentor, coach, and counselor. Provided oversight on all daily supply, maintenance, administrative, training, and operations for a high-tempo deployable team. Served as a Subject Matter Expert in Chemical, Biological, Radiological, Nuclear, and Explosive (CBRNE) materials and weapons, focus on Decontamination. Train/certify team members and civilian counterparts on standard CBRNE equipment.• Led incident-free 14-Soldier team deployment during hurricane response operations in Texas, 2017• Led CST to achieve 100% score during Army North’s Training Proficiency Evaluation• Served as Deputy for the Training Proficiency Evaluation of the 6th CST (Texas)• Voluntarily deployed in support of 2016 Democratic National Convention• Earned State Senior Enlisted Advisor Award, 3 Army Achievement Medals, Army Commendation Medal• Consistently earned “highest-qualified, 1st out of 7, promote immediately” performance ratings

Alpha Company Recruiting & Retention Battalion North Little Rock, Arkansas

Led, trained, coordinated, and supervised a Army National Guard Recruiting organization with 47 NCOs operating throughout 37 counties with a target population of 340K+. Set and enforced high standards for conduct, training, professional development, and operations. Assisted Company Commander in supporting unit mission.• Competitively selected over peers as Company First Sergeant, awarded Meritorious Service Medal• Selected for leadership team that developed re-stationing plan for 64 NCOs• Led 2 platoons to exceed mission by 38% → won Command Sergeant Major’s Mission Challenge• Earned Arkansas Recruiting and Retention Battalion Command Sergeant Master’s Coin for excellence• Led 3rd different RSP Site to Site of the Year for the third consecutive year; delivered best-in-state recruiting programs• Ensured 100% accountability for $1.5M Company equipment inventory and 47-vehicle fleet

3Rd Platoon, Bravo Company, Recruiting & Retention Battalion, Benton, Arkansas

Directed and led ARNG Recruiting Team of 13 Title 32 AGR Soldiers operating throughout 15 counties. Planned and executed monthly recruiting mission. Managed unit inventory.• Selected over more-senior peers to serve as Interim Company First Sergeant for 544 Soldiers• Chosen to lead underperforming platoon → trained and led platoon to success: from last to 2nd-place in 5 months • Increased platoon “ship” rate of new recruits to 94.4%; exceeded NGB standard of 85%.• Served as First Sergeant for Recruit Sustainment Program (RSP) site recognized as best in the state, FY 2014

2Nd Platoon, Bravo Company, Recruiting & Retention Battalion, Conway, Arkansas

Directed and led ARNG Recruitment Team of 15 Title 32 AGR Soldiers operating throughout 15 counties. Planned and executed monthly recruiting mission. Managed unit inventory.• Led platoon to achieve 8% higher results than all other Company platoons• Replaced and retrained nearly 50% of team members• Served as First Sergeant for Recruit Sustainment Program (RSP) site recognized as best in the state, FY 2013• Achieved 91.5% platoon “ship” rate of new recruits; exceeded NGB standard of 85%• Planned, supervised, and executed five-stage training program for 150+ Soldiers with strong results• Promoted NCO development by placing them in First Sergeant and Platoon Leader roles during drills

Headquarters Recruiting & Retention Battalion North Little Rock, Arkansas

Maintained operations of a Recruiting and Retention Battalion. Managed multi-site recruiting operations, offices, equipment, training, and professional development for area recruiters. Reconciled $290K inventory.• Rewrote State Retention regulation; had an immediate positive impact on 7000+ Soldiers in the sustainment of state end-strength Maintained highest new recruit ship rate for the state: 91% vice 90% NGB goal• Taught Battalion Career Counselor Course benefitting 1,100+ soldiers• Chosen to represent Arkansas National Guard on National Guard Bureau’s National RSP Accreditation Team• Led organization to score 100% in key first-time RSP Accreditation inspection• Earned Arkansas Exceptional Service Medal for exemplary performance and dedication to duty• Selected to serve as a Battalion Master Trainer for 70+ Recruiting and Retention NCOs

2Nd Platoon West Region Recruiting & Retention Command Conway, Arkansas

Recruited and processed qualified candidates for enlistment and extension of enlistment into the Arkansas National Guard. Coordinated with others to ensure attainment of recruitment and retention objectives.• Completed 120% of yearly mission in four months

Strength Maintenance Training Center, North Little Rock, Arkansas

Trained Army National Guard (ARNG) Officers, Warrant Officers, and Non-Commissioned Officers in the skills, knowledge, and techniques required by the ARNG. Applied Systems Approach to Training methodology. Developed and delivered training for the field. Served as a Master Trainer for Mobile Training Teams.• Lead Developer, Instructor Training Program• Developed Comprehensive Communication Skills training for Officer and Career Counselor courses• Primary Instructor on three Mobile Training Team missions: 100% successful

Strength Maintenance Training Center, North Little Rock, Arkansas

Trained Army National Guard (ARNG) Officers, Warrant Officers, and Non-Commissioned Officers in the required skills, knowledge, and techniques. Applied Systems Approach to Training methodology. Developed and delivered training for the field. Served as a Master Trainer for Mobile Training Teams.• Promoted to supervise team of 6 instructors after serving as Trainer-Developer• Comprehensive Communication Skills Master Trainer: achieved first-time pass rate of 90%• Finalist for FY 2009 TRADOC Instructor of the Year• Successfully trained 600+ soldiers on-site and in the field; improved instructor preparation and delivery• Selected as Instructor Team Chief; completed Master Instructor Certification• Advised on 7 Mobile Training Events, led training for 126 soldiers

Strength Maintenance Training Center, North Little Rock, Arkansas

Instructed, wrote, organized, and evaluated Army National Guard courses at the Strength Maintenance Training Center. NCO In Charge, Recruit Sustainment Program Cadre Course; supervised 7 civilians in course development• Designed training for 400+ senior Recruitment and Retention leaders for annual conference• Trained 500+ soldiers in Basic Recruitment and Retention Course• Selected above peers as Instructor of the Quarter, Q3, FY 2006 & FY 2007; earned two (2) Army Achievement Medals• Nominated for Instructor of the Year, FY 2006 & FY 2007• Selected above peers as Battalion Career Counselor Course Manager• Chosen as Acting Senior Instructor Writer during incumbent’s absence• Coordinated and led numerous Mobile Training Team Missions nationwide

Team 2, Recruiting & Retention Command, Charleston, South Carolina

Contacted, interviewed, advised, and recruited personnel into the South Carolina Army National Guard. Delivered Recruiting and Retention training. Monitored program results within assigned area.• Served as team lead for 4 Recruiting and Retention NCOs; Top Recruiter, FY 2004; top producer for assigned area• Consistently exceeded assigned goals; Chief’s 54 Winner, FY 2004, FY 2003• Earned South Carolina Army Meritorious Service Medal, 5 Army Commendation Medals, Army Achievement Medal• Recognized and rewarded by Chief of Staff for outstanding achievement• First Recruiting and Retention NCO in state history to achieve double-digit results in one month

Bachelor Of Science - Bs

Class 45 Graduate

Education record

Diploma