Tom Fitzpatrick

Tom Fitzpatrick Email and Phone Number

Business Analyst at SMX. @ SMX
Tom Fitzpatrick's Location
Framingham, Massachusetts, United States, United States
Tom Fitzpatrick's Contact Details
About Tom Fitzpatrick

Accomplished and results-focused information technologist with progressive experience in all phases of the software development life-cycle. Strong technical management, project leadership, business analysis, and communications with a lens on project/organizational goals. Proven ability to act in various roles to ensure the team is successful in delivering business objectives. Respected as an innovator, problem solver and solutions installer. Technology changes - but my focus never does. TECHNICAL SUMMARY: Automation: IoT, SmartThings, Home Automation, Alexa, Google Home, GitHub, Groovy, Z-Wave, Zigbee, WebCoreMethodologies, Concepts and Techniques: Project Management, Business/Functional/Technical Requirements Management, System Specification Development, Data Mapping and Modeling, Gap and System Interoperability Analysis, System Modeling, Cost Benefit Analysis, Use Case Analysis, Process Flow Development, Unified Modeling Language (UML), Object Oriented Analysis and Design, SDLC, JAD facilitation, UAT, BPEL, Root Cause AnalysisFacilitating/Collaboration Tools: SharePoint, Smartsheet, MS-Visio, MS-Project, MS-PowerPoint, Balsamiq(prototyping), Teams, Planner, Skype, Zoom. MS-Office Power User: Word, Excel, Access (forms & VBA, etc.), Vendor Apps: DocuSign, Kronos App & Timeclocks, Stanley CCure, Mobileview, ArialData Management Systems: Oracle, SQL Server, MySql, MS Access, SYBASELanguages /Utilities: Java, JSP, HTML, XML, XSLT, XSL, stored procedures, VB6, VBA, VB.NET, Visual Studio, ETL, Unix, SQL, Linux, HP/UX, Solaris, csh, sh, PowerBuilder, PhotoShop, COBOL, Crystal Reports, Pascal, C, Basic, PostScript, PERLTools: Alfresco (content management/workflow), Toad, Netbeans, Eclipse, XML SPY, Dream Weaver, Visual Source Safe, StarTeam, Jira, Mantis, Sysaid, Ekahau WiFi Survey Tool, Samsung KNOX mobile device management, Samsung MagicInfo Digital Signage, Samsung KNOX, gSuite admin (light weight tasks)Research & Recommend (examples): review vendor products to determine if they would be a fit for Benchmark. Latest technology reviewed: (A) Covid-19 – ..1) Temperature taking devices for screening of temperatures and compliance of mask wearing ..2) Cloud based AI cameras with facial recognition for contact tracing. (B) Cloud based Security Cameras/NVR’s/CVR’s, (C) Digital Assistants – using Google/Alexa for resident engagement, wellness checks, reminders for activity participation.Specialties: --Forensic analysis of data--Finding simple solutions for complex problemsMember: International Institute of Business Analysis (IIBA)

Tom Fitzpatrick's Current Company Details
SMX

Smx

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Business Analyst at SMX.
Tom Fitzpatrick Work Experience Details
  • Smx
    Business Analyst
    Smx Oct 2023 - Present
    Hollywood, Md, Us
    The Department of Developmental Services of Massachusetts has selected SMX as their new IT vendor (Contract take over)• Hands on forensic analysis to understand the capabilities and short comings of the legacy application. Findings and analysis has been documented on the clients wiki site as well as sharing the information with the client• Knowledge gained will be utilized to Update and Modernize the clients application• First line troubleshooting of production issues to provide technical team the information they need to enact a solution/resolution• Work with the client at their site and/or via conference calls to gather requirements, manage expectations, establish milestones, and testing timelines.• Develop detailed internal functional specifications and business requirements. Data quality analysis, source-to-target data mapping, level of effort estimation & project planning.• Analyze data requirements and coordinate integration with client • Methodologies: Scrum/Agile/Azure shopTechnology Utilized: Oracle, Excel, Word, Lucid, Azure
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  • Alpha Consulting Corp.
    Lead Business Systems Analyst
    Alpha Consulting Corp. Jan 2021 - Jun 2023
    East Brunswick, Nj, Us
    Lead Business Systems Analyst (contractor/consultant)• Depending on project and client requirements, act as a lead B/A resource and primary project manager• Work with the client at their site and/or via conference calls to gather requirements, manage expectations, establish milestones, and testing timelines.• Develop detailed internal functional specifications and business requirements. Data quality analysis, source-to-target data mapping, level of effort estimation & project planning.• Communicate to clients, vendors and project managers of progress and any issues in a timely manner.• Work closely with clients to educate and train them on the abilities of the dmEDGE. Suggest approaches that best fit their requirements • Analyze data requirements and coordinate integration with client and multiple fulfillment vendors • Develop and coordinate execution of client’s production schedule• Methodologies: Scrum/Agile shopTechnology Utilized: SQL Server, Excel, Word, Visio, Project, JiraDistribution: Technical Business Analysis:55% Production/Tech Support: 25% Project Management: 10% Other: 10%
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  • Benchmark Senior Living
    Sr. Project Manager / Technical Business Systems Analyst
    Benchmark Senior Living Nov 2019 - Dec 2020
    Waltham, Ma, Us
    (blended role, Job Title: Technology Specialist - Infrastructure) Drive community tech roadmap & strategy by partnering with vendors & key internal leaders to analyze business processes, research product offerings, propose and implement solutions for complex business challenges, leveraging standard selection & implementation methodologies.• Project Manager / Lead - Community Technology Upgrades. Scope: Communities: 51, Budget: $10M. Perform Site Surveys at our older communities to assess tech, network (coverage/strength) & infrastructure. Document/$ requirements to bring the communities to Benchmark IT Standards. Manage vendors for additional surveys, equipment & labor estimates and timelines. • Covid-19: Developed KNOX template for 180+ tablets to engage residents/family via senior friendly apps & video chat apps. assist w/Remote diagnostics• Surveyor - Acquisitions/Take Overs. Conduct tech surveys/site visits at properties that Benchmark may acquire. Create due diligence documents, focusing on physical infrastructure, hardware (printers, desktops, laptops, tablets), Networking Equipment (router, switches, access points), Phones, Digital Signage, vendors, business apps. Created requirements list (cost) of what is needed to bring community to Benchmark IT Standards• Perform Wi-Fi surveys & predictive analysis at Benchmark communities to determine Wi-Fi health, bandwidth, signal coverage, strength Strong Wi-Fi is required to support future initiatives (EHR/EMR, digital content). Tool: Ekahau • Research & review emerging technologies with focus on Resident engagement, IoT, Resident health & safety, community applications. Vetted technologies are further tested in pilot studies, successful tests evolve to deployment to 61+ communities• Development/Operations IT rep for new builds & acquisitions. Recommend technology for new community build-outs to support existing and emerging technologies with focus on digital content, low-voltage devices, lighting
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  • Benchmark Senior Living
    Sr. Project Manager / Technical Business Systems Analyst
    Benchmark Senior Living Aug 2017 - Nov 2019
    Waltham, Ma, Us
    (blended role, Job Title: Technology Specialist - Applications)• Project Manager / Lead - Creating a state of the art "Brain Gym" at our Adelaide community. Using RGB Lighting, Projected Images, synchronized sound, aroma, tactile, exergaming - Residents participate in activities that stimulate multiple senses simultaneously. Project responsibility included creating room specifications, sourcing technology, managing vendor installs, and training staff. Tech: SMARTfit, VR Goggles, Sensory Magic, GestureTek• Creation of residential smart suites utilizing smart home IoT devices and automations. Devices included smart hubs, sensors, switches, bulbs as well as integration of Tablets, Televisions, Voice Assistants (Alexa, Google Home). Custom smart apps were developed using Groovy, WebCore and GitHub to augment the ecosystem. Worked with residents and their families to customize convenience lighting (safety) & routines. Senior friendly tablets utilized to increase social interactions/engagements with family, friends, staff and other community members.• Work with Programming Team (Activities) to leverage community technologies to bring custom content to our residents (assisted living and memory care). Tablets, voice assistants, smart TV’s and casting devices are employed.• Hands-on involvement with Digital Content for our communities, including:-- Configure and deploy digital signage-- Creation of templates and standards for Digital Memory Boxes-- Creation of programming content to increase resident and staff engagement• Electronic Signature (DocuSign) Platform evaluation, design and deployment.
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  • Benchmark Senior Living
    Manager Of Systems Applications
    Benchmark Senior Living Aug 2016 - Aug 2017
    Waltham, Ma, Us
    Supervise and coordinates the analysis, evaluation, development, testing and implementation of complex computer software applications. Ensures that the design and integration of proposed software leads to the development and growth of the business through effective use of technology. • Principal liaison to the business for all enterprise business systems-related matters.• Maintain and help drive overall business application roadmap & strategy.• Partner with key business leaders to analyze business processes, research, propose and implement solutions for complex business challenges leveraging standard selection & implementation methodologies. • Supervise and manage systems upgrades and migrations. • Manage Business Analysts / Systems Specialists.• Manage crisis situations, which may involve complex technical software problems• Ensure SOX and HIPAA compliance in all systems• Vendor Management:-- Develop Requests for Proposals (RFP)-- Negotiate and manage vendor contracts -- Ensure compliance with contract specifications. Consult with vendors regarding system functionality-- Maintain business application vendor relationships
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  • Broadridge Advisor Solutions
    Technical Support Manager
    Broadridge Advisor Solutions Mar 2015 - Aug 2016
    San Diego, Ca, Us
    Direxxis' core product - dmEDGE™ - is a web based, marketing portal that enables corporate marketers to manage and implement every aspect of distributed marketing activities. • Lead a team of Platform Configuration Engineers to ensure stable operation of the dmEDGE marketing portal environment for multiple Tier 1 and 2 clients. (Tech: SQL Server, SVN, Jenkins, Java, Flex, CSS/LESS, HTML5, XML, JavaScript, Flex Builder, Spring, SOLR.)• Manage team’s queue and priorities: direct accountability for the successful execution and delivery of projects that meet scope, timing, throughput, quality and goals.• Own/manage/coordinate operational and application maintenance issues. (Ad-hoc and scheduled).• Ownership of portal production issues and requests. Hands-on investigation / remediation. Work with internal teams to drive issues to resolution. Author of Root Cause Analysis (RCA) documents when requested by clients.• Key contributor: Migration of the Data Center to the Broadridge Data Center. (Project Completion: 2017Q2): -- Identify and resolve software/hardware preparatory tasks. -- Identify / classify changes needed to the dmEdge product, including analysis & ticket creation of tasks for the Product Delivery team• Improve the quality process and controls surrounding the client portal.• Provide operational vision and champion technology change resulting in process improvement.• Responsible for the “Health” of the team. Excellent/above average retention rate. Coach & encourage team members to seek challenging assignments and to explore industry standards / technologies. Foster career growth and skill building of team members• Establish individual performance goals, review performance against goals and provide coaching for direct reports. Plan and recommend compensation, development and promotions, as appropriate. • Additional roles: Business Continuity Plan (BCP) / Crisis Management Leader, Site Safety Officer
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  • Direxxis, Inc.
    Technical Support Manager
    Direxxis, Inc. Nov 2013 - Mar 2015
    Direxxis was acquired by Broadridge in March of 2015. See above description for responsibilities
  • Direxxis, Inc.
    Sr. Business Systems Analyst
    Direxxis, Inc. Mar 2011 - Oct 2013
    • Depending on project and client requirements, act as a lead B/A resource and primary project manager• Work with the client at their site and/or via conference calls to gather requirements, manage expectations, establish milestones, and testing timelines. • Develop detailed internal functional specifications and business requirements. Data quality analysis, source-to-target data mapping, level of effort estimation & project planning.• Lead daily team meetings with team of two-six developers to assign and review project tasks. Assessing staff workload to adjust and re-balance tasks/priorities where necessary. • Communicate to clients, vendors and project managers of progress and any issues in a timely manner. • Work closely with clients to educate and train them on the abilities of the dmEDGE. Suggest approaches that best fit their requirements • Analyze data requirements and coordinate integration with client and multiple fulfillment vendors • Develop and coordinate execution of client production schedules Technology Utilized: SQL Server, Excel, Word, Visio, Project, Jira, Balsamiq
  • Tkf Software Consulting
    Owner
    Tkf Software Consulting May 1997 - Feb 2015
    A series of opportunities that arose over time allowing me to maintain skills in older technologies or learn new skills in emerging technologies. Most projects were small in scope and didn’t take more than a few hours a week after the initial ramp-up. • Brookline Bank (02/2002 – 02/2005, October 2007-- May 2015). Converted “COBOL” based/formatted data (car loan data) from FISERV into a simple format Essentially the data had records that were 7000+ bytes long, that contained 1400 unique fields. Created a conversion program that used COBOL copybooks, and broke data out into individual fields. The result was then written into a MS Access DB. Created a series of reports; Credit Analyst Overrides, Delinquencies, New Dealers, Booking Details Reports, Credit Score Distribution (by dealer and credit analyst), etc. Utilized VB6, Office XP (Excel, MS Access).• Framingham Public Schools – 21st Century Program (11/2006 – 06/2012) Developed a Microsoft Access application that allows for the users to manage the after school program. The application was used in 5 schools, functions: manage class assignments, student attendance, instructor payroll, & detailed analytical reports.• The Recovery Group (Spring 2001). TRG was responsible for managing BankVest Capitals remaining assets (including defaulted leases). Created the necessary code to extract and build datasets directly from the legacy Sybase database. Built a custom MS Access db and Microsoft word templates that would allow TRG’s collectors to format Payment Histories & Collection Notes.• eCredit (11/2000 – 01/2001). Utilized as a resource to QA/test eCredits EFE product as well as creating detail specifications outlining deficiencies found and corrective actions to take. Created a “Road Map” for the EFE product.• Data General (05/1997 – 11/1999): Provided on-call support during quarter closes, & adhoc requests for DG’s O/E systems. Mapped out Y2K strategy (Identifying, Planning and Testing) for the O/E system.
  • The Ccs Companies
    Senior Application Developer
    The Ccs Companies Oct 2008 - Feb 2011
    Norwood, Massachusetts, Us
    CCS is a leading provider of leading edge third party collection services as well as specializing in customer care solutions targeting Cable, Education, Financial Services, Healthcare, Insurance, Retail, Telecommunications, and Utilities. Typical projects involve creation of new applications or re-engineering existing processes (manual & automated) to reduce the level of human interaction, improving throughput, maintaining schedules and improving quality. • Technical/Project Lead for the conversion of CCS’s collector bonus data which was housed in 24 inter-connected MS Access databases into a SQL Server based solution. Project responsibilities: led joint application development (JAD) meetings, gathering business rules from multiple groups and converting them to business requirements, table/DB creation, data mapping, data conversion/migration, coding, driving UAT, training, deployment and documentation. Calculations went from 4 hours down to 3 minutes, Eliminated 30 hours of support each month.• Responsible for the creation and maintenance of the development team documentation, including programming guidelines, SDLC Documents, QA checklists, etc. Responsible for responding to client audits (PCI) and related paperwork• Process Leader of the development team QA process. Create and maintain QA Guidelines, assign QA tasks, Technologies covered: VB, .Net, C#, HTML, Dial Scripts, Stored procedures, etc.• Responsible for the creation of a variety of ETL processes both inbound and outbound using SQL Server, Sybase, MS Access, Excel, Word, VB, VBA and other means to support multiple clients.
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  • Efoundry Corp
    Senior Software Consultant
    Efoundry Corp Jun 2007 - Sep 2008
    Concord, Ma, Us
    At eFoundry there were plenty of opportunities to wear multiple hats & fill multiple roles. My role with each engagement may have included / was not limited to: in-depth business analysis and requirements gathering, project management, forensic analysis of legacy app’s & data, managing client relationships/expectations, sales support: marketing/sales calls/prospecting, evaluation of 3rd party products for integration into proposed solutions and application development. Representative project below (others available upon request)eFoundry Client: Boston Center for Adult EducationPrimary Activity: “provide educational opportunities for adults that foster personal and professional development”. BCAE offered 3000 courses/events each year, 1,500 instructors & ~25,000 students each year.Situation: Legacy application(s) required too many manual steps to get populate data to their website. Management of courses, students and instructors was overwhelming. There were too many manual processes being used that prevented data from being integrated with their primary application. Legacy application did not communicate well with the client’s financial application. Solution: Design an application that would migrate/transform the client’s legacy data into a new app that would be all-inclusive and automate all the manual processes resulting in one contiguous / robust application. Requirements gathered via interviews, review of legacy data & applications. Clients Oracle database was retained, sql/scripts created/run to identify and clean bad data, create new tables and enforce referential integrity. Created a course taxonomy with G/L data which bridged the gap to the client’s financial application. Populating content to client website now takes seconds. Other: Training, deployment, and documentation.Technology Utilized: Oracle, OpenCMS (website), Tomcat, MS Access (client) (75/forms, 100/queries, etc). Integrated credit card readers, PayPal, & 3rd party calendar tool
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  • Idc
    Sr Application Developer
    Idc Nov 2000 - May 2007
    Needham, Massachusetts, Us
    Involved in many aspects of IDC’s research publication process, from the workflows that manage/control the editorial process, content conversion for posting to IDC.com, Oracle backend and webpages on IDC.com. Also sole developer for IDC’s affiliate/partner processes (i.e. Amazon.com, Thomson Financial, Reuters, etc) Responsibilities include and are not limited to application development and support, systems and data integration, quality assurance and documentation. Languages used are varied, JAVA, JSP, JavaScript, Oracle, VB, VBA, Access, XML / XSLT, etc.
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  • Ecredit
    Application Architect
    Ecredit Nov 1999 - Nov 2000
    Us
    Responsible for the design and development of eCredit’s Equipment Financing Expert product. EFE is a client/server application that can handle a variety of financial transactions/structures. EFE is especially well suited for Leasing applications. Responsible for taking the EFE product from the drawing board through alpha, beta and final release
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  • Bankvest Capital Corp.
    Project Leader / Senior Systems Analyst
    Bankvest Capital Corp. May 1997 - Nov 1999
    Responsible for day to day operation of BankVest’s backend Lease Accounting system (LeasePak), including backups, batch processing, bug tracking, frequent interaction with third party vendors. Specializing in document solutions for our user base. Responsible for program design, coding, testing, debugging, documentation, implementation, production support of current and new software on Desktop & UNIX systems (Client/Server) using VBA (Visual Basic for Applications), RDO/DBO, MS Access, and Sybase Stored Procedures. Training of users in the use of new applications. Evaluate technology platforms for practicability/use within BankVest. Responsible for user support for all departments at corporate headquarters and field offices as well. Responsible for the assignment of user security and authorizations. Primary support person for the BankVest Lease accounting system.
  • Data General
    Sr Application Developer
    Data General Sep 1981 - May 1997
    Las Rozas, Madrid, Es
    Started at DG in 1981 as a Computer Operator while earning my Bachelor of Science Degree in Computer Science, rising through the Systems Development ranks, first as an Associate Programmer and eventually achieving the position of Sr. Programmer/Analyst. In 1993, took on the additional role of Systems Manager, watching over the entire Order Entry System Senior Programmer Analyst/Systems Manager (1990-1997): Responsible for program design, coding, testing, debugging, documentation, implementation and production support of current and new software on MV and Aviion series mini computers. Integrate on-line and batch software written primarily in COBOL along with operating system macros/scripts with existing Order Entry system software. Software utilities include use of semi-relational and hierarchical databases, sequential and indexed files, Office Automation mailing system, screen generator and sort/merge utilities. Primary support person for Data Generals Order Entry System.
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  • Arnold Green Testing Labortories
    Ndt (Non-Destructive Test) Technician
    Arnold Green Testing Labortories Jun 1979 - Sep 1981
    Had an ASNT Level II in Liquid Penetrant and Magnetic Particle (Magnaflux) for non-destructive testing. Worked with Ultrasonic flaw detection and thickness testing. Interpretation and evaluation of indications per customer specifications (MIL-STD, GE, Pratt Whitney). Calibration and repair of instruments. Destructive Testing included use of machine shop tools (metal lathes, bridgeport, etc.) to create specimens for tensile testing and welder certification

Tom Fitzpatrick Skills

Databases Sql Sdlc Microsoft Sql Server Visio Software Development Business Analysis Xml Integration Visual Basic Systems Analysis Requirements Analysis Pl/sql Software Development Life Cycle Javascript Visual Studio Unix Mysql Data Analysis User Acceptance Testing Access Requirements Gathering Html Microsoft Access Technical Documentation Ms Project Software Project Management Etl Uml Jira Photoshop Project Team Management Vendor Management Vba Jsp Forensic Analysis Of Data Systems Modeling Use Case Analysis Xml Spy Application Development Ms Office Suite Docusign Oracle Sql Sybase Ms Office Automation Alfresco Groovy Webcore Ekahau Wi Fi Surveys Cobol Smartthings

Tom Fitzpatrick Education Details

  • Central New England College
    Central New England College
    Computer Science

Frequently Asked Questions about Tom Fitzpatrick

What company does Tom Fitzpatrick work for?

Tom Fitzpatrick works for Smx

What is Tom Fitzpatrick's role at the current company?

Tom Fitzpatrick's current role is Business Analyst at SMX..

What is Tom Fitzpatrick's email address?

Tom Fitzpatrick's email address is tk****@****ail.com

What is Tom Fitzpatrick's direct phone number?

Tom Fitzpatrick's direct phone number is +178144*****

What schools did Tom Fitzpatrick attend?

Tom Fitzpatrick attended Central New England College.

What are some of Tom Fitzpatrick's interests?

Tom Fitzpatrick has interest in Model Railroading, Wilderness Adventures, Town Government, Woodworking, Fishing.

What skills is Tom Fitzpatrick known for?

Tom Fitzpatrick has skills like Databases, Sql, Sdlc, Microsoft Sql Server, Visio, Software Development, Business Analysis, Xml, Integration, Visual Basic, Systems Analysis, Requirements Analysis.

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