Tom Fitzpatrick Email & Phone Number

Hollywood, MD, US

• The Department of Developmental Services of Massachusetts has selected SMX as their new IT vendor (Contract take over)
• Hands on forensic analysis to understand the capabilities and short comings of the legacy application. Findings and analysis has been documented on the clients wiki site as well as sharing the information with the client
• Knowledge gained will be utilized to Update and Modernize the clients application
• First line troubleshooting of production issues to provide technical team the information they need to enact a solution/resolution
• Work with the client at their site and/or via conference calls to gather requirements, manage expectations, establish milestones, and testing timelines.
• Develop detailed internal functional specifications and business requirements. Data quality analysis, source-to-target data mapping, level of effort estimation & project planning.

East Brunswick, NJ, US

• Lead Business Systems Analyst (contractor/consultant)
• Depending on project and client requirements, act as a lead B/A resource and primary project manager
• Work with the client at their site and/or via conference calls to gather requirements, manage expectations, establish milestones, and testing timelines.
• Develop detailed internal functional specifications and business requirements. Data quality analysis, source-to-target data mapping, level of effort estimation & project planning.
• Communicate to clients, vendors and project managers of progress and any issues in a timely manner.
• Work closely with clients to educate and train them on the abilities of the dmEDGE. Suggest approaches that best fit their requirements

Waltham, MA, US

• (blended role, Job Title: Technology Specialist - Infrastructure) Drive community tech roadmap & strategy by partnering with vendors & key internal leaders to analyze business processes, research product offerings.
• Project Manager / Lead - Community Technology Upgrades. Scope: Communities: 51, Budget: $10M. Perform Site Surveys at our older communities to assess tech, network (coverage/strength) & infrastructure. Document/$.
• Covid-19: Developed KNOX template for 180+ tablets to engage residents/family via senior friendly apps & video chat apps. assist w/Remote diagnostics
• Surveyor - Acquisitions/Take Overs. Conduct tech surveys/site visits at properties that Benchmark may acquire. Create due diligence documents, focusing on physical infrastructure, hardware (printers, desktops, laptops.
• Perform Wi-Fi surveys & predictive analysis at Benchmark communities to determine Wi-Fi health, bandwidth, signal coverage, strength Strong Wi-Fi is required to support future initiatives (EHR/EMR, digital content)..
• Research & review emerging technologies with focus on Resident engagement, IoT, Resident health & safety, community applications. Vetted technologies are further tested in pilot studies, successful tests evolve to.

Waltham, MA, US

• (blended role, Job Title: Technology Specialist - Applications)
• Project Manager / Lead - Creating a state of the art "Brain Gym" at our Adelaide community. Using RGB Lighting, Projected Images, synchronized sound, aroma, tactile, exergaming - Residents participate in activities.
• Creation of residential smart suites utilizing smart home IoT devices and automations. Devices included smart hubs, sensors, switches, bulbs as well as integration of Tablets, Televisions, Voice Assistants (Alexa.
• Work with Programming Team (Activities) to leverage community technologies to bring custom content to our residents (assisted living and memory care). Tablets, voice assistants, smart TV’s and casting devices are.
• Hands-on involvement with Digital Content for our communities, including:-- Configure and deploy digital signage-- Creation of templates and standards for Digital Memory Boxes-- Creation of programming content to.
• Electronic Signature (DocuSign) Platform evaluation, design and deployment.

Waltham, MA, US

• Supervise and coordinates the analysis, evaluation, development, testing and implementation of complex computer software applications. Ensures that the design and integration of proposed software leads to the.
• Principal liaison to the business for all enterprise business systems-related matters.
• Maintain and help drive overall business application roadmap & strategy.
• Partner with key business leaders to analyze business processes, research, propose and implement solutions for complex business challenges leveraging standard selection & implementation methodologies.
• Supervise and manage systems upgrades and migrations.
• Manage Business Analysts / Systems Specialists.

San Diego, CA, US

• Direxxis' core product - dmEDGE™ - is a web based, marketing portal that enables corporate marketers to manage and implement every aspect of distributed marketing activities.
• Lead a team of Platform Configuration Engineers to ensure stable operation of the dmEDGE marketing portal environment for multiple Tier 1 and 2 clients. (Tech: SQL Server, SVN, Jenkins, Java, Flex, CSS/LESS, HTML5.
• Manage team’s queue and priorities: direct accountability for the successful execution and delivery of projects that meet scope, timing, throughput, quality and goals.
• Own/manage/coordinate operational and application maintenance issues. (Ad-hoc and scheduled).
• Ownership of portal production issues and requests. Hands-on investigation / remediation. Work with internal teams to drive issues to resolution. Author of Root Cause Analysis (RCA) documents when requested by clients.
• Key contributor: Migration of the Data Center to the Broadridge Data Center. (Project Completion: 2017Q2): -- Identify and resolve software/hardware preparatory tasks. -- Identify / classify changes needed to the.

Direxxis was acquired by Broadridge in March of 2015. See above description for responsibilities

• Depending on project and client requirements, act as a lead B/A resource and primary project manager
• Work with the client at their site and/or via conference calls to gather requirements, manage expectations, establish milestones, and testing timelines.
• Develop detailed internal functional specifications and business requirements. Data quality analysis, source-to-target data mapping, level of effort estimation & project planning.
• Lead daily team meetings with team of two-six developers to assign and review project tasks. Assessing staff workload to adjust and re-balance tasks/priorities where necessary.
• Communicate to clients, vendors and project managers of progress and any issues in a timely manner.
• Work closely with clients to educate and train them on the abilities of the dmEDGE. Suggest approaches that best fit their requirements

• A series of opportunities that arose over time allowing me to maintain skills in older technologies or learn new skills in emerging technologies. Most projects were small in scope and didn’t take more than a few hours.
• Brookline Bank (02/2002 – 02/2005, October 2007-- May 2015). Converted “COBOL” based/formatted data (car loan data) from FISERV into a simple format Essentially the data had records that were 7000+ bytes long, that.
• Framingham Public Schools – 21st Century Program (11/2006 – 06/2012) Developed a Microsoft Access application that allows for the users to manage the after school program. The application was used in 5 schools.
• The Recovery Group (Spring 2001). TRG was responsible for managing BankVest Capitals remaining assets (including defaulted leases). Created the necessary code to extract and build datasets directly from the legacy.
• eCredit (11/2000 – 01/2001). Utilized as a resource to QA/test eCredits EFE product as well as creating detail specifications outlining deficiencies found and corrective actions to take. Created a “Road Map” for the.
• Data General (05/1997 – 11/1999): Provided on-call support during quarter closes, & adhoc requests for DG’s O/E systems. Mapped out Y2K strategy (Identifying, Planning and Testing) for the O/E system.

Norwood, Massachusetts, US

• CCS is a leading provider of leading edge third party collection services as well as specializing in customer care solutions targeting Cable, Education, Financial Services, Healthcare, Insurance, Retail.
• Technical/Project Lead for the conversion of CCS’s collector bonus data which was housed in 24 inter-connected MS Access databases into a SQL Server based solution. Project responsibilities: led joint application.
• Responsible for the creation and maintenance of the development team documentation, including programming guidelines, SDLC Documents, QA checklists, etc. Responsible for responding to client audits (PCI) and related.
• Process Leader of the development team QA process. Create and maintain QA Guidelines, assign QA tasks, Technologies covered: VB,.Net, C#, HTML, Dial Scripts, Stored procedures, etc.
• Responsible for the creation of a variety of ETL processes both inbound and outbound using SQL Server, Sybase, MS Access, Excel, Word, VB, VBA and other means to support multiple clients.

Concord, MA, US

At eFoundry there were plenty of opportunities to wear multiple hats & fill multiple roles. My role with each engagement may have included / was not limited to: in-depth business analysis and requirements gathering, project management, forensic analysis of legacy app’s & data, managing client relationships/expectations, sales support: marketing/sales.

Needham, Massachusetts, US

Involved in many aspects of IDC’s research publication process, from the workflows that manage/control the editorial process, content conversion for posting to IDC.com, Oracle backend and webpages on IDC.com. Also sole developer for IDC’s affiliate/partner processes (i.e. Amazon.com, Thomson Financial, Reuters, etc) Responsibilities include and are not.

US

Responsible for the design and development of eCredit’s Equipment Financing Expert product. EFE is a client/server application that can handle a variety of financial transactions/structures. EFE is especially well suited for Leasing applications. Responsible for taking the EFE product from the drawing board through alpha, beta and final release

Responsible for day to day operation of BankVest’s backend Lease Accounting system (LeasePak), including backups, batch processing, bug tracking, frequent interaction with third party vendors. Specializing in document solutions for our user base. Responsible for program design, coding, testing, debugging, documentation, implementation, production support.

Las Rozas, Madrid, ES

Started at DG in 1981 as a Computer Operator while earning my Bachelor of Science Degree in Computer Science, rising through the Systems Development ranks, first as an Associate Programmer and eventually achieving the position of Sr. Programmer/Analyst. In 1993, took on the additional role of Systems Manager, watching over the entire Order Entry System.

Had an ASNT Level II in Liquid Penetrant and Magnetic Particle (Magnaflux) for non-destructive testing. Worked with Ultrasonic flaw detection and thickness testing. Interpretation and evaluation of indications per customer specifications (MIL-STD, GE, Pratt Whitney). Calibration and repair of instruments. Destructive Testing included use of machine shop.