An outcome oriented, transformation leader with extensive experience solving strategic and operational problems, from market turnaround situations to deploying process improvements, efficiencies and driving Customer Experience Strategy.Recognized for developing and deploying Renewbuy's customer centric, process optimization methodology with operations team trained, and establishing/leading Renewbuy's business operating structure. Proven track record of managing large teams with ICICI & Renewbuy and partnering with cross functional areas to deliver significant measurable value to the company.Key Skills Include: Customer Experience Strategy & Execution, Business Transformation & Operating Model Design, Automations & Efficiency and Operations Management.