Keith Jundanian, Well Ap Email & Phone Number

Chicago, Il, Us

• After twenty years of evaluating and improving building performance to improve user experience, productivity, and well-being, I am recalibrating my career to provide services to building occupants more directly. While I enjoyed and appreciate the positive outcomes of my work providing external facility services, I am the most fulfilled by and passionate about connecting with building occupants, providing services on a more personal level, and supporting the workplace community's day-to-day operations in a more robust way.• I am transitioning from providing external facility services to providing internal workplace services by leveraging my transferable critical thinking, problem-solving, and process-improvement skills supported by my proven track records in management, collaboration, and leadership. These skills, which all have a foundation in thoughtful communication, organization, and time management, make me well-suited for this transition in my career.• I am eager to explore new opportunities to leverage my expertise and passion for improving user experience, performance, and well-being in the built environment. I am confident I can bring a positive impact and a fresh perspective to organizations that share my vision and values of providing high-quality user experiences in diverse, inclusive, and dynamic workplaces.

Chicago, Il, Us

• Program Management: Led, trained, and collaborated with teams and vendors to improve the process and tools with which the organization was providing Facility Condition Assessments and Capital Planning services• Project Management: Communicated effectively managing and collaborating with assessment teams, working with clients, and providing services to clients who felt listened to and engaged in the customer service delivery process.• Business Growth: Worked with business partners to strategize how we could provide more comprehensive service packages to potential clients.• Communication: Trained colleagues, vendors, and clients on using the mobile data-collection app and Capital Planning dashboard to conduct facility performance assessments and make well-informed real-estate decisions.• Organizational

Chicago, Il, Us

• Vendor Management: Managed vendors assessing the university's facilities (11M sq. ft.), managed the assessment database, and analyzed and synthesized data.• Budget Development: Managed the development of risk-based Capital Planning funding requests for the coming fiscal year and 5-year work plan.• Team Leadership: Led Capital Project Delivery, Facilities Operations, Campus Planning, Environment Health and Safety, Sustainability, and others to define problems and develop project solutions, cost estimates, and schedules.• Initiative: Worked with internal Accessibility, Condition, Energy Use, Occupant Wellness, Operations & Maintenance, Space Planning, and Sustainability subject-matter experts to develop categorical benchmarks, rank buildings in our portfolio, and establish performance dashboards.• Quality Assurance: Managed a Lessons Learned process to regularly update the design standards and the organization and structure of the standards to enhance the online tool's user experience.

Paris, Courbevoie, Fr

• Project Management: Led assessment teams, developed data collection, analysis, and reporting processes for the team, created benchmarks for the organization's portfolio, and worked closely with the client to ensure we provided a problem-solution work plan.• Deadline Oriented: Because of the data collection, analysis, and reporting processes I provided, my team had more on-time deliverables than any of the other four teams in an incredibly tight delivery schedule.• Data Collection, Analysis, and Synthesis: Provided site, structural, and architectural condition assessments for Chicago Public Schools. Assessed roughly 125,000 sq. ft. a day.• Quality Assurance and Control: Reviewed reports developed by assessors from five assessment teams, defined quality assurance (QA) and quality control (QC) issues, revisited sites to collect appropriate QC data, and improved QA methods for assessors to prevent similar issues in future sites and projects.

Merritt Island, Florida, Us

• Data Collection, Analysis, and Synthesis – Conducted facility condition assessments onsite for the National Park Service and Department of Energy’s Los Alamos National Laboratory (LANL).

Washington, Dc, Us

• Project Management: Led multi-discipline teams worldwide conducting Post-Occupation Evaluations (POE) for a real estate portfolio of roughly 275 government-designed, constructed, owned, operated, and maintained embassy and consulate compounds. • Process Improvement: Improved qualitative and quantitative research methods for collecting data relevant to the design and delivery of the facility compound, facility systems performance, spatial functionality, environmental wellness, and the performance and experience of the occupants.• Problem Definition: Cleaned data, developed and maintained databases, analyzed data, synthesized outcomes, developed data visualizations, and worked with cross-functional stakeholders to determine the root causes of existing problems.• Solution Development: Managed and worked with multi-discipline teams to determine if the solution required changes to the facility, operations and maintenance methods, employee workflow, all the above, etc.• Solution Implementation: Improved facility performance, layout, and employee workflow so occupants can efficiently and effectively provide services to foreign governments and visa applicants.• Continuous Improvement: Measured solution outcomes to ensure solutions proved to be long-term by routinely monitoring facility performance data, maintenance records, and employee performance data.

• Quantitative and Qualitative Research: Conducted research for several New York City government agencies to determine changes in the exposure, attitudes, knowledge, and application of New York City’s Active Design Guidelines by New York City’s registered architects. This research's results informed the guidelines' future development, outreach plans, and education programs.

Atlanta, Georgia , Us

• Continuous Improvement: Ensured the design goals of the Military Health System were met by their contracted designers by developing evidence-based design guidelines. This has resulted in the design of innovative, safe, efficient, and flexible healthcare environments.• Organizational Efficiency: Documented, analyzed, and synthesized staff opinions, experience maps, existing workflows, technology implementation, and staffing strategies. Implemented spatial, technological, and staffing interventions. This resulted in a reduction in nurse walking distances and an increase in nurse bedside time.• Qualitative and Quantitative Research: Conducted an empirical study regarding the impact of stair designs on employee walking behavior, health, and wellness for the California Department of Transportation. This study demonstrated a significant relationship between these variables and has impacted contemporary design.

Atlanta, Georgia , Us

Atlanta, Georgia , Us

• Project Management: CourtsWeb is a web-based precedent tool with which newly contracted Architecture/Engineering firms study previous iterations of U.S. Federal Courthouses designed under the General Service Administration’s Design Excellence Program.• Data Collection, Analysis, and Synthesis: Conducted Post-Occupancy Evaluations of U.S Federal Courthouses for the U.S. General Services Administration.• Continuous Improvement: This tool improves future iterations of a repetitive building type.

Ph.D (Abd), Architecture - Architecture, Culture & Behavior

Masters, Architecture

Bacholor Of Science, Architecture