Luan Nguyen Email & Phone Number

Melbourne, Victoria, Au

Docklands, Victoria, Au

I lead the technical delivery for the Search and Recommendation team, enabling customers to find what they need among 10 billion print-on-demand products.Achievements:- Leading the technical roadmap, plans and executions across disruptive changes and delivery of several critical initiatives. Providing mentorship and hands-on expertise in complex algorithms and solutions in a cross-functional team of data scientists, engineers, stakeholders, and service providers.- Spearheading the delivery of vector search using various contrastive language-image AI models, iterating on randomised multivariant experiments, leading to a 12% increase in add-to-cart rates.- Collaborating across teams to simplify the data pipelines, data warehouses, and features store, with the expected annual cost reduction of 185k USD.- Maintaining critical systems serving 77 million artworks, metadata, and rank features, guaranteeing P95 ≤ 150ms for 150—1000 requests per second.- Optimised experimentation process with the lead data scientist for agile delivery of 3 features/experiments per week (previously once every 1–2 months).

Docklands, Victoria, Au

Redbubble is a marketplace of over 2 million independent artists — a global community of creatives making everyday products weirdly meaningful for millions of passionate fans and customers.Achievements:- Spearheaded the delivery of the content automation pipeline for the Marketing and Commercial function, reducing engineer load by 90% and streamlining the content delivery process from a week to just under 1 minute.- Trained and mentored a new team of 5 engineers to successfully apply the content automation pipeline to a broader range of content across web and mobile platforms.- Productionised AWS SageMaker for the recommendation pipeline, enabling rapid prototyping of training and deploying machine learning models for data scientists, resulting in 10% more real-time experimentation.- Led the initiative to improve the pair interview process, resulting in more inclusive and streamlined exercises.

Wellington, Wellington, Nz

I designed and developed Python and JavaScript-based web applications for multiple social good and not-for-profit clients, supporting up to 4 teams simultaneously. Additionally, I provided product design consultation and training in Agile methodologies.

Melbourne, Vic, Au

I was a member of the development team responsible for building Focus HQ, an integrated project delivery system designed for the needs of C-suite executives and portfolio owners. Our team of six was involved in every aspect of the product's development, from UX/UI design to fully developed features and deployment.Achievements:- Championed and improved software development practices through code reviews, TDD, and pair programming, resulting in a more efficient process.- Took ownership of the UX/UI design process and guidelines, from sketching on paper to React components, utilising Figma and Storybook.- Advocated for rapid prototyping and data-driven user testing, leading to increased customer acquisitions.

Melbourne, Victoria, Au

RESORTer is a start-up aims to streamline the planning/booking process for ski resorts and activities around the world.Duties:- Lead the team of junior and graduate developers to prototype the idea;- Build, supervise and document the development of prototypes based on Wix development platform;- Train the team on web technologies and Agile methodologies;- Streamline the hiring process for developers, designers as well as other possible positions.- Work closely with the founder about business development, planning and pitching.

San Jose, Ca, Us

East Agile is an outsourced software development firm working with Silicon Valley startups and international customers in the US, UK, Australia and Japan.Projects & Achievements:- Pandoodle, a computer vision and big data company:— Lead a team of 6 engineers to build Pandoodle’s product;— Improve the test coverage from zero to 100%, while actively maintain the system and introduce new features;— Lead a small team of 3 engineers to supplant the old PHP system using Python and Java;— Stack: PHP (Joomla 1.4), Python (Django), Java Spring Framework, MySQL, Amazon Web Services.- Data Analytics project for Toca Boca, an award-winning play studio that makes digital apps for kids:— Double the performance by rewriting the legacy R code with Python, vanilla SQL, and redesigned the database schema to make it extendable;— Increase test coverage by 36%;— Stack: Python (Pandas, Matplotlib, Numpy), MySQL, Amazon Web Services.- The author of the official training guide for new Python developers.- One of the three nominees for the best tech-talk presenter of 2016, with the successful internal tech-talks Python vs. Ruby, Data Analytics 101, Client Communication 101 and more.

San Jose, Ca, Us

Accomplishments:- Helped a start-up client SnareLabs to meet their launch date within 2.5 months while the development team was reduced by 20%.Stack: Python (Pure Python for tasks and commands, Django for API and Admin interface), JavaScript (AngularJS), Sass (Bootstrap), PostgreSQL, Heroku.- Delivered three successful internal tech talks about Python and Data Science.- Effectively applied Extreme Programming Agile methodology andBDD/ TDD to every project, resulting in 100% customer satisfaction.- Mentored and supported a mentee with no programming background to pass probation after two months.- Co-wrote the Python training guide for new employees.

Duties:- Developing the Club’s vision and missions. Maintaining creativity and productivity of the core-members team.- Strengthening the bonds between Bachelor of IT program’s students and staff and the industrial companies.- Organizing events i.e. industrial tours, workshops and seminars for RMIT students.- Running IT services and mentoring program for RMIT students.Achievements:- Horned technical and project management skills especially in Web development via incoming projects from other Clubs in RMIT.- Learned and strengthened soft skills in teaching/mentoring, leadership and human resources management, communication and negotiation.

I was offered to become the Vice President of RMIT IT Club since June 2012. While the current President is being unavailable, my tasks are:- Be the Acting President to manage the club activities.- Organize the club's executive board and database.- Bring the club members and students concerns to SSCC meeting.- Contact lecturers and industrial companies to organize industry tours.

GToken is a mobile game discovery and virtual currency platform. GToken is a startup that takes place in the fast-growing and exciting mobile game industry, with the mission to connect mobile game enthusiasts with game studios in the region.Accomplishments:- Worked in a team of one and a half developers, one tester, and one UI/UX designer to successfully launch the new GToken Python system and API within 6 weeks, entirely replaced the old GToken ASP.NET system and API.Stack: Python and Flask framework, JavaScript (Vanilla JS and AngularJS), PostgreSQL, Sass (Foundation).- Raised $0.5M seed fund after release, increased website hit rate by 250% — from 2 minutes per session to 5 minutes per session.- Improved leadership and project management skills using Agile development methodologies with modified Scrum and BDD.- Strengthen communication and negotiation skills which helped to meet the tight deadline.- Worked closely with our manager to interview and evaluate candidates to find the most suitable developers for our team. Co-built an interview questionnaire to help short-listing applicants more easily.

San Jose, Ca, Us

Singapore, Singapore, Sg

Duties expanded in two (on three) main web application products of HiringBoss:- Reviewed and gave user based feedbacks regarding usabilities, user experiences and feelings toward the apps.- Improved the apps' user interfaces using self-drawn mock-up and wireframes.- Implemented and tested web interfaces using Twitter Bootstrap for one sub-module of one product; worked closely with the developer to integrated the interfaces with the sub-module's system.- Collaborated with Business Analysts to enhance the user interfaces and UX of newly required functionalities but have not yet implemented.- Communicated with the front-end developers to effectively and beautifully create the final interfaces and graphic components.- Communicated and negotiated with the management board to add or improve the products' UX.- Most importantly, kept the creativity of the team.Achievements:- Knowledge in term of Software as a Service (SaaS), industrial software business management, human resource management solution and software development process i.e. Scrum.- Abilities to successfully negotiate and deal with people.- Improved time management skill to balance between work, personal, Club's and school-work.- Learned and improved skills in web front-end development technologies including HTML5/CSS3, CSS Frameworks such as Twitter Bootstrap and Foundation, JavaScript and JQuery.- Improved wireframing and mock-up skills.- Improved design for User Experience mindset.

Master Of Information Technology, Spatial Information

Bachelor Of Information Technology, Application Programing

High-School Graduated, High-School