Provided clerical and administrative support under the direction of the Director of Housing Operations. Routinely visited affordable housing properties owned and managed by SMHO in Littleton, and assisted Property Managers, by updating tenant historical files containing paperwork and forms collected during application process, and ensuring all tenant files were accounted for.

Part-time, as-needed Administrative assignments within the City of Lakewood, CO. First assignment: Greeted visitors to the City Clerks' office. Answered incoming calls for the city's main phone line, while maintaining confidentiality, providing information, and routing calls to appropriate department and/or city resources. Exercised patience, good listening skills, troubleshooting, and in some cases, creative thinking to establish a caller's request.

Provided telephone reception, data entry, clerical support, and filing. Processed mail, conducted product research, and sourcing of office supplies and promotional merchandise for trade shows. Printed and assembled product owners' manuals (O&M's). Editor of company newsletter and managed Constant Contact communications to the customer base, contributed to delivering successful corporate events, and carried out special projects as needed.Team member of Great Game of Business (GGOB) corporate program. Helped design promotional posters and implement mini-games to unify employees in an effort to ensure the performance and financial success of the organization.

Provided office assistance to support owner/operator of ice sculpting business, including email correspondence, data entry, filing, invoicing, scheduling, and promote sales.

Provided administrative and logistical support in the interest of company training initiatives by partnering with District and Regional Managers of subsidiary offices and stores throughout the US to coordinate training curriculum, materials, and schedules.Managed Learning Management System (LMS) to ensure employee compliance with federal, state and local laws for a harassment-free work environment. Managed training database, generated reports and complex spreadsheets; composed correspondence, created presentations, reports, and training materials. Edited internal training website hosted on Google Sites, incorporating a course catalog and training calendar. Lead a team of 11 HR personnel in a deadline-driven project to convert 1800 personnel files from single file folders to a partitioned file folder configuration. Significantly improved new hire onboarding process by creating a "road map" of tasks necessary to complete new hire paperwork and required training.

Uniquely visible role as Ambassador of corporate training academy and employee communications. Provided first-line support and logistics including calendaring, scheduling, class enrollment, ad-hoc report development, cross-functional activities, and employee communications through various mediums such as MS Outlook, SharePoint and multiple Learning Management Systems (LMS).Performed SharePoint Administration to publish and deploy HR and Training communications; managed employee recognition award program; editor of company web-based newsletter; assisted with HR and employee benefit events such as on-boarding, annual benefits enrollment, and Corporate Social Responsibility activities. Developed and implemented Six Sigma process improvement projects.Liaison between IT, Facilities, and Human Resource departments to establish training computer connectivity, meeting space, equipment availability, budgets, and technical resources. Ceridian HPW and PeopleSoft HRIS employee data-entry, validated and corrected the integrity of database records, updated both electronic and physical employee files.Participated in HR and Benefits program activities such as new hire orientation, ticket distribution for corporate events, and local community volunteer and scholarship programs.Entrusted with planning and marketing corporate events including educational programs, banquets, conferences, executive meetings, holiday parties, and Six Sigma training graduation ceremonies.