Tyler Taormina Email & Phone Number

Portland, OR, US

Portland, Oregon, United States

• Monitored network performance and reliability using network managementsystems (Meraki, SolarWinds), proactively addressing potential issues andoptimizing network traffic.
• Provided technical support for network-related issues to end-users and IT teams,delivering solutions promptly to minimize disruptions and maintain high servicelevels.
• Installed, configured, and maintained network hardware such as routers, switches,and firewalls, ensuring optimal performance and security for organizationalsystems.

Portland, Oregon, United States

Cupertino, California, United States

• Conducted comprehensive reviews of product requirements and identified areas of improvement
• Identified and reported software defects and worked with developers to ensure timely resolution
• Collaborated with cross-functional teams to identify and resolve quality-related issues
• Created and maintained detailed test plans and test cases for manual and automated testing

Tigard, Oregon, United States

• Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
• Flexibility to regularly rotate through different technical specialties and skill sets
• Ability to thrive on change as products constantly evolve

Tigard, Oregon, United States

• Described product to customers and accurately explained details and care of merchandise, asking open ended questions to identify customers' needs and match them with the best products or services.
• Expert in training individuals and groups the features and benefits of our entire line of products, to maximize their overall experience with the Apple ecosystem.
• Actively pursued personal learning and development opportunities, while working with management to share best practices for sales and customer service with other team members to help improve the store’s eff iciency.

Fort Lewis, Washington, United States

• Mentored team members to ensure optimal performance and adherence to policies and procedures.
• Trained soldiers on tactical, airborne, and all types of weapon systems that were included in the infantry.
• Qualified and trained on multiple weapon systems, foreign and domestic.
• Coordinated vehicular controls, organic and supporting firepower, and dismounted weapons fire inmounted and dismounted operations.
• Led countless missions in high stress combat environments including 2 combat deployments.

Education record

Veterans Cyber Academy

Bachelor Of Science - Bs, Computer Science (Magna Cum Laude)

Activities and Societies: Cybersecurity Club - CTF Team