Thomas Kulkus Email & Phone Number

- Developed Technical Project Management Plans (MS Project) to implement successful case management strategies to clients in the non-profit sector. - Created innovative solutions for the project management team to help improve internal and external processes, increase billable efficiency and foster positive Customer Satisfaction Responses (CSAT)..

Sandy, Utah

- Developed and managed detailed Technical Project Management Plans (Smartsheet) to ensure all milestones and deliverables were met adhering to budget, schedule and scope of work. - Performed effective Risk Management Methodologies to develop response strategies for all projects resulting in successful project closure rates and increased Customer.

Sandy, Utah

- Provided technical consultation for new implementations (not limited to): custom database work (SQL, HTML, XML), creating/scheduling detailed reporting (SQL), setting up authentication protocols for SSO (LDAP/SAML) and defining custom processes and procedures (SQL) for client's databases. - Identified and resolved technical risks within the.

Draper, Utah

- Spearheaded a consultation program to market our ability to create various tracking numbers for compaigns and work closely with an integration system to analysis each call for either training purposes or to locate and identify any missed leads. - Provided dedicated marketing campaign management to clients to help improve leads as well as design marketing.

Sandy Utah

- Trained and provided adequate knowledge of our products to my team weekly to ensure the correct and updated information was passed along to clients through individual training as well as in group settings. - Worked closely with high level executive key clients and project managers to ensure customer satisfaction with their technical expectations that.