Data-Driven IT Professional | Project & Client/Account Management Expert | Strategic Problem SolverWelcome to my LinkedIn profile! I’m a results-oriented IT professional with a strong passion for leveraging data to drive client success and deliver impactful solutions. My career spans across project management and account oversight to data processing and team management, where I've consistently demonstrated a client-focused ability to deliver solutions that help clients with their business needs.🔹 My Expertise Includes: • Account and Client Management: Strong background in client relations, ensuring customer satisfaction through effective communication and tailored solutions. Proven ability to manage expectations, resolve issues, and build lasting client partnerships. Experienced in onboarding, customer advocacy, client training, and problem resolution, as well as expansion and renewal of services. • Communication: Able to communicate with technical and non-technical audiences, and translate business requirements into functional requirements. • Data Management: Data is the foundation of IT solutions for clients. I have a long history of using SQL to analyze data underlying client solutions, as well as to programming solutions to meet client needs. I've created stored procedures to implement custom business rules for client datasets, as well as central system procedures for general data processing. • Project Management: Experienced in leading cross-functional teams to deliver projects through the entire project lifecycle from project planning through execution and final closeout. Experienced in resource allocation, project documentation, risk assessment, timeline management and milestone tracking, and change management. • Team Leadership: I've led operational teams of business analysts and project managers as well as data programmers. Experienced in hiring and development of team members, as well as ongoing mentoring and performance management.🔹 What Drives Me: I am motivated by the challenge of solving complex problems and the satisfaction of seeing projects come to fruition. I thrive in dynamic environments where data and technology intersect with strategic goals, and I’m always eager to learn and adapt to new tools and methodologies.🔹 Let’s Connect: If you’re interested in discussing data-driven strategies, project management best practices, or potential collaborations, feel free to reach out. I’m always open to connecting with fellow professionals and exploring new opportunities in solving business problems with information technology.