Tim Lanz Email & Phone Number

Fort Worth, Tx, Us

Took a break from full-time work after 30+ years of IT and Project Management to explore some personal pursuits. Participated in presentation of Drone light shows. Lead initiative to enhance involvement and effectiveness of neighborhood HOA (as VP of HOA Board).

New York City, Ny, Us

Manage Office 365 tenant to tenant migration of five separate companies. Migration included consolidating user accounts, email, Teams, SharePoint, and other MS 365 services.

Louisville, Kentucky, Us

Manage Enterprise-wide Data Security projects for Humana’s Operational Data Store and Enterprise Data Warehouse environments

Coppell, Texas, Us

• Collaborate with Program Management team to devise, document, socialize and apply effective and efficient project management standards appropriate to Brink’s culture and maturity. Manage multiple, concurrent, interrelated projects under direct supervision of senior executive staff. • PMO development, Program Management, Project Management, Business Process Improvement, Business Analysis, Scheduling, Risk Management, Communications Management, Cross-functional Leadership, MS Project, SharePoint, Salesforce, MS Office

Irving, Texas, Us

• Manage projects to develop web landing pages and emails for targeted marketing campaigns, with a focus on the pharma, animal health/hospital and auto manufacturing sectors. Oversee the completion of 40+ small and medium projects along with 2 large (1000+ hour) projects. Coordinate efforts and communications between client reps., creative and development teams. Forecast, budget and plan resource allocations. Monitor, prioritize and lead resolutions for post-production issues. Create and maintain project schedule, status and progress metrics for all digital projects. • Program Management, Scope Management, Budgeting, Forecasting, Business Analysis, Scheduling, Risk Management, Project KPIs/Metrics, Communications Management, Resource Allocation, Cross-functional Leadership, Developer Management, Web Applications, MS Project, ServiceNow, MS Office

Richardson, Texas, Us

• Lead priority strategic project to align service centers and resource training to the ICAR certification program. Over 4,000 employees (350 shops) were synched between the Service King Employee roster and the ICAR training roster and ICAR courses. Provide WBS and schedule for formal rollout of BI dashboards and scan diagnostic tools.• Project Planning, Scope Management, Database Design, SQL, Business Analysis, Business Process Improvement, Software Development, Technical Support, Smartsheet

Plano, Texas, Us

• Manage $3.2 million project to implement Odyssey Case Manager (State/local Criminal and Civil case management). Lead team of consultants focusing on high-quality delivery of the Odyssey product line including Case Manager, Financial Manager, Judge Edition, Clerk Edition, eFiling and Portal. Compose, plan, monitor and manage UAT activities and resolution of issues.• Agile Project Management, SDLC Project Management, Project Implementation, Scope Management, Risk Management, Senior Management Communications, Consulting, Resource Capacity Planning, Allocation, Developer Management, Project Metrics, Dashboards, Forecasting, Budgeting, Personnel Management, Vendor Mgmt., Integration, QA/UAT Management, MS Project, JIRA Agile, MS Office

Dallas-Fort Worth, Texas, Us

• Manage $3.2 million project to implement Odyssey Case Manager (State/local Criminal and Civil case management). Lead team of consultants focusing on high-quality delivery of the Odyssey product line including Case Manager, Financial Manager, Judge Edition, Clerk Edition, eFiling and Portal. Compose, plan, monitor and manage UAT activities and resolution of issues.• Agile Project Management, SDLC Project Management, Project Implementation, Scope Management, Risk Management, Senior Management Communications, Consulting, Resource Capacity Planning, Allocation, Developer Management, Project Metrics, Dashboards, Forecasting, Budgeting, Personnel Management, Vendor Mgmt., Integration, QA/UAT Management, MS Project, JIRA Agile, MS Office

Rollingwood, Texas, Us

• Manage project to upgrade/refresh retail operations and online application environments. Key contributor to the establishment of EPMO. Mentor department directors and managers on efficient and effective approaches to project scope, risk, scheduling, resource allocation/leveling, communication and budgeting.• PMO establishment, Program Management, Agile Project Management, Scope Management, Vendor Management, Contract Management, QA/UAT Management, Budgeting, Forecasting, Business Analysis, Scheduling, Risk Management, Project KPIs/Metrics, Communications Management, Resource Allocation, Cross-functional Leadership, Developer Mgmt., MS Project, MS Office

• Provide program and project management to facilitate ongoing improvements in positioning of Radio Shack brand. Lead Steering Committee of VPs, SVPs and EVPs on determination and prioritization of individual projects for brand improvement initiative. Provide planning, resourcing, executing, monitoring and risk reporting/mitigation for key IT improvement initiatives.• Program Management, Project Management, PMO, Senior Management Communications, IT Strategy, Mobile Applications, MS Office, MS Project

Irving, Texas, Us

• Lead $3.5 million project to transition Fortune 300 client to fully customized CRM environment. Managed IT operations for a customer loyalty environment supporting over 1 million weekly order and fulfillment transactions. Implemented post-production process improvements in IT operations areas that provided 40% increase in response rate and 60% decrease in completion time. Manage Quality Assurance resources – efforts resulted in 20% decrease in staffing while maintaining high levels (97%) of quality/accuracy. Provide direct management of Business Analysts. Provide matrixed leadership to multiple teams of up to 15 functional and technical resources. Implement post-production process improvements in IT operations areas including Incident Management, Change Management and Release Management. Provide expertise in PM methodology and best practices in support establishment of a PMO.• PMO establishment, Program Management, SDLC Project Management, Agile Project Management, Developer and Analyst Personnel Management, Applications Management, CRM, Data Analytics, Data Warehousing, Digital Marketing, SQL, Unica, HTML, XML, MS Project, MS Office

• Provide technology and business process improvement solutions to SMBs. Manage and monitor projects for implementation of hardware, software, and networking. Create Managed Service offering plan for entire Concerto Networks franchise network. • IT Management, IT Operations, IT Service Management, IT Strategy, Business Process Improvement, Technical Support, Disaster Recovery

Madison, Wisconsin, Us

• Manage technical delivery services for Data Center servicing multiple customers utilizing BAAN ERP. Implement ITIL-based practices that provided significant cost savings and developed competency in critical areas. Provide best-practice implementation and project management techniques through cross-functional collaboration and continuous process improvement. Develop and provide routine status reports to executive management and customers. Provide project leadership, technical leadership and support for a $12 million ERP implementation for a consumer products company. Level of service provided led to 3 year extension of contract. Oversee over 750 ERP application customization projects completed on time and budget. Provide project proposal, project status and IT strategic presentations to client executive management. Develop and enforce procedural and technical standards. Provide performance appraisals, hiring, termination and career counseling of 13 analysts and developers. Lead development and maintenance of application customization module.• IT Operations, IT Service Management, Personnel Management, IT Outsourcing, Disaster Recovery, MS Project, MS Office