We believe that floral design can transform any space into the experience of your dreams. Flowers have a powerful way of bringing joy, romance, peace, glamour, fun, passion or whatever ambient mood you desire to an occasion. We listen to our clients when they tell us how they want their event to feel because feeling an experience makes the biggest impact! A crucial part of wedding and event planning is finding a floral designer who can understand your vision and bring it to life. Our team can do just that, because we believe that all of life’s occasions are special and deserve to have moments that become everlasting memories. We design florals that are unique to you and your occasion and we guarantee that every experience will be customized to meet your needs.

• Assist with the management of the university’s family housing and the five campus apartment communities • Enforce housing and residence life policies, prepare notices, issue fines• Facilitate move-ins and move-outs for residents• Resolve resident complaints and mediate roommate/neighbor disputes through collaboration with residence life staff or resident account staff• Serve as liaison between the residents and housing maintenance, custodial, and facilities staff• Provide customer service at counter, answer office phones, sort and distribute mail• Fulfill purchasing and procurement responsibilities for vendor service purchase orders, program purchase orders and requisitions, performance agreements, recharges and office supply orders• Edit and update all resident orientation materials and publications• Organize front office processes and files to ensure smooth daily procedures, manage quality control• Fulfill service order requests from residents, receptionist duties, distributing mail, typing correspondence• Prepare monthly audits of resident accounts, place charges and credits• Analyze Housing Management System discrepancies and Envisions software program database• Prepare weekly and monthly resident occupancy reports and staff reports• Manage inventory of files, keys, logs, and community rosters.• Manage logs of housing applications/contracts, assignments, payments• Schedule vendors for operations staff to complete unit turnovers • Prepare inspection paperwork for operations staff• Issue and track annual parking permits and temporary guest parking permits• Train colleagues and students assistants

Responsible for coordination of the Overnight Host, Housing Tour, Group Meal, and Summer Guest Programs.Facilitated outreach programs to ensure operational, fiscal, statistical goals are met in terms of present/future developmentsResponsible for billing, purchasing, and financial reporting while managing the program budget. Liaison between Housing, Dining & Residential Services (HDRS) and other campus departments with regard to upcoming events, publications and advertisements for planning events such as Discover Day, Highlander Day, and Visit UCR daysResponsible for the recruitment, training, management, and evaluation of student staff. Interacted with customers, clients, and residents by phone, written correspondence, or in person.

• Responsible for the implementation of the Residential Intensive Summer Education program for underrepresented high school seniors and incoming freshmen, to aid with the matriculation process from high school to college• Increased enrollment by 11% after the first year of the program, as well as retention of underrepresented students• Created all program management documents and materials from the inception of the program, responsible for updating changes, including development of fundraising solicitation and sponsorship letters, program plan and schedule• Served on planning committee in effort to develop collaborative ideas into the process for each year and budget management• Facilitated hiring and selection process of residential and teaching staff, coordinating volunteers and special events• Facilitated evening leadership workshops and teambuilding classes to align values with Cal Poly Pomona’s student culture and follow-up mentoring program.• Developed evaluations and other documentation to facilitate student tracking of program effectiveness

• Developed 4 program models to orient universities to the aerospace industry for implementation into other industries- project tracking, conducted case studies, fulfilled metrics and deliverables, wrote final report• Project manager of the largest virtual inventory of CA Science, Engineering, Technology, and Math (STEM) education programs• Website Management: Design, content development and maintenance; set processes and criteria, developed systems for tracking and data collection, marketing and outreach planning • Conducted presentations to State Congressional and Legislative offices to gain organization-wide support and funding.• Developed business models for projects to include sustainability plans once contract ends; problem resolution, risk and change management• Coordinated/facilitated meetings, forums and conferences including travel arrangements; agenda development, speaker and panel selection; prepared minutes and recaps; produced successful marketing and outreach campaigns via press releases, website management, social networking advertisements, solicitation letters and mass mailings• Developed budget and expense reports, including reimbursement requests and detailed monthly and quarterly project progress reports; evaluated profit and loss statements, balanced general ledger, prepared invoices; created budget document templates • Maintained and developed professional collaborative relationships through presentations to industry groups and other stakeholders in effort to leverage project work and increase efficiency