Thomas Magee Email and Phone Number
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Thomas Magee personal email
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Experienced IT Leader with the following skills: Technology selection, on premise to cloud transitions, team structure, design and staffing, budgeting, operations, and engineering leadership. I am also a professional improvisor, improv instructor, non-profit board member, educator, volunteer, DIY enthusiast, and occasional career coach.
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Director Of It And OperationsLines For Life Jul 2023 - PresentPortland, Or, UsI’m thrilled to be back in an IT role and at an organization that is working to solve real world problems today. I’m excited to build a best in class technology environment, which includes the culture of customer service and technology competence in the team, for this organization. -
Senior Curriculum Development Program ManagerAmazon Web Services (Aws) Sep 2021 - Feb 2023Seattle, Wa, UsDeveloped online training for Support Engineers at AWS. Each course was assigned to over 5,000 engineers and managers. Also created and published creative videos introducing work at home best practices, and new training initiatives viewed by over 5,000 engineers and managers. Developed skills in video production, including editing video in Adobe Premiere. -
Operations ManagerAmazon Web Services (Aws) Dec 2019 - Sep 2021Seattle, Wa, UsBuilding the AWS Premium Support team in Portland. Grew the Linux Profile team from 12 to 27 in one year. Developed new skills around a metrics driven management model. My engineering support team solves complex technical problems for customers all around the world from small business to large enterprises. I’ve driven new security efforts, improving engineer on-boarding, getting new employees productive more efficiently, while growing existing engineer’s mentoring skills. -
Director Of Data Warehousing And IntegrationUrban Airship Feb 2019 - Dec 2019Portland, Oregon, UsMigrated an MS SQL data warehouse to the Google Cloud Platform. Developed new reports to help the executive team steer the business. Performance management of the team aligning skills to tasks to be both effective and efficient. -
Director Of Engineering Operations And It OperationsUrban Airship Apr 2018 - Jan 2019Portland, Oregon, UsOn the IT side, moved our corporate headquarters to a new site on budget, with no unplanned downtime, opening on the day planned, with significantly improved network performance and redundancy. Rebuilt the IT Infrastructure at all our sites around the world and simplified our infrastructure stack to improve performance, reliability and remote management. We implemented a laptop replacement process including disposing of the used laptops to employees and local organizations that reuse the laptops in the community. We successfully built a more customer focused IT team.My engineering team migrated our entire product infrastructure from hardware to Google’s (GCP), reducing costs and increasing capacity and reliability. This included team members acquiring new skills and embracing the devops practices including modular infrastructure, mature approach to monitoring and automation of repetitive tasks. -
Manager Of Engineering Operations And It OperationsUrban Airship Aug 2017 - Mar 2018Portland, Oregon, UsWe assessed the status of IT services and and built a plan to create the right team and rebuild the services to be more robust and remotely manageable. On the Product Operations side we began the move from a hardware based infrastructure to fully in the cloud for our services. Our expectation was to reduce costs while improving capacity and reliability. This required a huge effort to build our infrastructure a new way, with new security requirements, and a new focus on self service for the application teams. -
Engineering Operations ManagerUrban Airship May 2016 - Jul 2017Portland, Oregon, UsResponsible for the infrastructure on which our products run. Implemented new products and practices around monitoring, integration, deployment, reporting, performance, and site reliability engineering (SRE). -
Customer Engineering ManagerUrban Airship Jul 2015 - Apr 2016Portland, Oregon, UsManaging a team of software engineers, supporting the Urban Airship products.Worked with the team to write the charter and create engineering organization buy in. Then fulfilled the team charter and built a culture of customer service, technical excellence, and "I got your back" teamwork. -
Adjunct Improv Prof.George Fox University 2013 - Apr 2018Newberg, Or, UsInstruct students on the basics of improvisational theatre including gratitude, generosity, stop judging and start playing, risk taking, forgiveness (yourself and others), and joy, culminating in a performance for the campus community at the end of the 15 week Spring term. -
Customer Engineering ManagerPeak Hosting Jun 2014 - Jul 2015Tualatin, Oregon, UsCreating and leading the customer engineering team at Peak to grow our “Operations as a Service”. We partner with Sales to design customer environments in pre-sales engagements, as well as develop automated provisioning, configuration automation, and consult with customers on operations plans. In addition we are the escalation team for customer incidents. I lead a team of talented engineers and we act in a highly collaborative manner to assign tasks and pursue solutions to problems. -
Director, Global It OperationsTriquint Semiconductor Sep 2009 - Mar 2014Hillsboro, Or, UsI was hired to turn around an IT Operations team that was experiencing a significant number of systems outages. I started by building the team necessary to implement an IT Infrastructure that met the needs of the business. We addressed process and organizational improvements. Then the team built a roadmap and implemented it systematically and collaboratively on behalf of the business.The global systems that have been implemented in these four years include: A new ITIL compliant helpdesk and an operations focused change management application, migration to Office 365 (SaaS) of over 3,000 mailboxes, a global Wide Area Network (WAN), the Local Area Network (LAN) at all 23 sites, Commvault based Backup Systems, Netapp Corporate Storage, and a VMWare based “private cloud” server environment. All the while maintaining our focus on excellent customer service. Our customers regularly tell us that they love calling the helpdesk. The most common observation we hear is that we have turned around the reputation of IT at TriQuint. -
Enterprise Client Environments ManagerMentor Graphics Corporation Jul 2004 - Sep 2009Wilsonville, Or, UsManaging a team of system administrators and architects, focusing on our client computing environment which includes Linux, Windows, and Solaris, and a smattering of Ubuntu, CentOS, Debian, and MacOS. We provide second level end user support for North American users and third level architecture and systems management for over 9,500 client systems in 70 sites around the world. -
Communication Services ManagerMentor Graphics Corporation Oct 1998 - Jul 2004Wilsonville, Or, UsManaged a team of 13 Network Engineers and one Business Analyst. We implemented an internet based global VPN based Wide Area Network. It enabled us to vastly increase our bandwidth while adding no cost to the business. This bandwidth increase was driven by the business moving from 3 development sites to over 20 around the world. We also implemented an open source SIP based call control system on Intel x86 hardware to route internal calls on net thus saving the cost on toll calls, back when toll calls cost money. We were a converged voice and data team and we did lots of cool stuff!
Thomas Magee Skills
Thomas Magee Education Details
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Azusa Pacific UniversityHuman Resource Leadership -
George Fox UniversityBusiness/Economics
Frequently Asked Questions about Thomas Magee
What company does Thomas Magee work for?
Thomas Magee works for Lines For Life
What is Thomas Magee's role at the current company?
Thomas Magee's current role is Experienced IT leader. Strong teams are my focus..
What is Thomas Magee's email address?
Thomas Magee's email address is tm****@****zon.com
What is Thomas Magee's direct phone number?
Thomas Magee's direct phone number is +150368*****
What schools did Thomas Magee attend?
Thomas Magee attended Azusa Pacific University, George Fox University.
What are some of Thomas Magee's interests?
Thomas Magee has interest in Social Services, Civil Rights And Social Action, Politics, Education, Human Rights, Arts And Culture.
What skills is Thomas Magee known for?
Thomas Magee has skills like It Operations, Enterprise Software, Leadership, Team Building, System Administration, Linux, Cross Functional Team Leadership, Project Management, Program Management, Vmware, Itil, Vendor Management.
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