Work with and manage team to continuously grow online sales of used electronics.

*Work with thousands of customer locations and trash/recycling haulers to ensure that a mutually beneficial relationship is constantly in place.*Work with and maintain a large online database to maximize service levels and pricing with each individual customer location.*Generate monthly billing and custom reports tailored to each customer's needs.*Research and constantly find ways to optimize revenue based on customer needs and available options.*Negotiate pricing with haulers to get the most competitive rates possible for every customer request.

*Created a fresh brand for the company and submerged the business into the online marketplace.*Turned a $5,000/month operation into a million-dollar annual sales revenue stream.*Implemented and maintained all social networking sites for entire company as well as individual departments, which have in turn generated many sales leads, greatly increased the company’s success in the local market, and raised brand awareness globally.*Managed online sales team, including hiring, training, evaluating, disciplining, providing motivation and support, conducting meetings, and handling all aspects of personnel relations.*Performed extensive market research and data analysis to ensure a constant, dynamic sales process.*Worked closely with all other departments to maximize product diversity and profitability.*Constantly evaluated all processes and sought cost-cutting measures along with process improvements.*Served as member of Safety Team and acted as Senior Quality Controller in company's efforts to become RIOS certified, which is the gold standard of the electronics recycling industry.*Created hundreds of templates to streamline the product-listing process.*Proofread and assisted with writing all official company documents.*Monitored all incoming products and managed risk control.*Created and implemented an Employee Purchasing Program to provide benefit to the employees while laterally opening the stream to new sales opportunities.*Served as mentor and manager to the company's partnership with a major retailer in an effort to process, recycle, and re-market all of their customer returns.*Worked with Client Services department to design brochures, mailers, and other marketing campaigns.

*Reviewed storyboards for grammar, consistency, and technical accuracy.*Responsible for verification of online course content for functionality, appearance, and compliance with Element K style guidelines.*Responsible for moving files, submitting upload requests, performing site and system testing, and addressing defects reported by Element K customers and/or partners.*Created and implemented a project database to help track all edits and change histories in order to improve the overall product.*Worked closely with Project Managers to ensure all deadlines were met.*Assumed role of Test Lab Administrator, providing test environments with up-to-date software and plug-ins.

*Served as member of Intranet Team to ensure quality, and shared ideas to expand and improve company intranet site.*Worked with several custom tools and processes to complete all projects efficiently and ensure that all projects completed prior to strict deadlines.*Posted all content to www.elementk.com, as well as several partner Web sites, including Adobe University and Macromedia University.*Responsible for the entry of all course data into Access database, as well as the promotion of this data to SQL database.*Worked with Sales team to ensure all customers received the correct courses, as reflected by their course subscriptions.*Took on role of Defect Monitor for entire department—reviewed, assigned, and resolved every software defect reported by customers in a three-day turnaround.