Tony May
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Tony May Email & Phone Number

Global Field Support Engineer (EMEA Team Lead) at Infinidat
Location: United Kingdom, United Kingdom, United Kingdom 18 work roles 3 schools
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Current company
Role
Global Field Support Engineer (EMEA Team Lead)
Location
United Kingdom, United Kingdom, United Kingdom
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Who is Tony May? Overview

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Tony May is listed as Global Field Support Engineer (EMEA Team Lead) at Infinidat, a company with 411 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tony May.

Tony May previously worked as Global Field Support Engineer at Infinidat and IT Contractor (Hardware) at Self-Employed. Tony May holds Higher Technical Diploma, Computer Technology from University Of Westminster.

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Infinidat

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Profile bio

About Tony May

I have over 35 years’ experience in client facing environments, covering many industries such as Government, MOD, Telecoms, retail, and banking. I have supported customers of all sizes from sole traders up to multi-national companies. As a customer service/account engineer there have been many facets to my roles throughout my career, having to deal with all members within an organization from engineers to VP’s and owners, I have combined hardware break/fix work, service account management, being a trusted customer advisor, project management, IT trainer, and generally aiming to be seen as an extension to the customers internal team and a part of their business. Customer satisfaction is key to the success of any business, so for me it is not a case of fixing a piece of equipment, it has always been about ‘fixing’ the customer and ultimately I love to build the relationships with the customers, getting to know them, and provide them with a world class service each time and every time.

Current workplace

Tony May's current company

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Infinidat
Infinidat
Global Field Support Engineer (EMEA Team Lead)
israel
Website
Employees
411
AeroLeads page
18 roles

Tony May work experience

A career timeline built from the work history available for this profile.

Global Field Support Engineer (Emea Team Lead)

Current

United Kingdom

Lead the EMEA FS team in all daily operational tasksRemotely support and assist onsite Field Engineers during hardware replacement procedures.Remotely support and assist with the installation and upgrade of Infinidat products.Perform on-site activities (Replacement of failed hardware components, installations and upgrades).Technical focal point for any.

Dec 2023 - Present

Global Field Support Engineer

United Kingdom

Remotely support and assist onsite Field Engineers during hardware replacement procedures.Remotely support and assist with the installation and upgrade of Infinidat products.Perform on-site activities (Replacement of failed hardware components, installations and upgrades).Technical focal point for any questions raised by Customers, Support, or Field.

May 2022 - Dec 2023

It Contractor (Hardware)

Self-Employed

United Kingdom

Clients and Projects:-1) 𝐌𝐢𝐜𝐫𝐨𝐬𝐲𝐬𝐭𝐞𝐦 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 - Support Services Delivery Manager. Ensuring customers receive a top quality service, and also working with sub-contractors to ensure they deliver an appropriate service to the end user.2) 𝐙𝐳𝐨𝐨𝐦𝐦 𝐩𝐥𝐜 - Hardware Configuration Engineer, working on Dell Laptops, Samsung tablets and Samsung mobile phones..

Dec 2020 - May 2022

Professional Services Engineer (Emea)

United Kingdom

Planning, preparation, project management, and physical installation of the K2 All flash array at end user sites worldwide. Assist customers and resellers with all aspects of the K2 product. Assist support as required for any break/fix work required on site. Provide installation training to partners. Trusted advisor and first point of contact for all UK.

Apr 2016 - Nov 2020

Data Centre Engineer (Contractor)

Gloucestershire

Working across three data centres in Gloucestershire and Bristol. Assisting clients with installation and upgrade of new server, storage and network infrastructure, decommissioning of old equipment and any other work within the data centre environment as required.

Apr 2015 - Apr 2016

Installation Engineer (Contractor)

United Kingdom

Provide Installation services on Cisco UCS Invicta Appliance and Invicta Scaling systems at end user sites throughout EMEA

Jul 2014 - Apr 2015

Installation Engineer (Contractor)

United Kingdom

Provide Installation services on Cisco UCS Invicta Appliance and Invicta Scaling systems at end user sites throughout EMEA

Jul 2014 - Apr 2015

Engineer Iv , Solid State Systems Group

Cisco acquired Whiptail October 2013

Oct 2013 - Apr 2014

Installation Engineer (Emea)

Whiptail

United Kingdom

Responsible for installation of all evals, POC’s and production units at end user sites. Undertake any hardware and firmware upgrades on existing units, as necessary. Assist both customers and partners with installation issues or break/fix problems they have on existing units, and any general questions they have about the Whiptail product line. Also.

Aug 2012 - Oct 2013

Copilot Systems Analyst

United Kingdom

The Copilot Systems Analyst (CSA) delivers a value add service providing a proactive and personalized support for end users, whether they have a single system or several systems in multiple geographic locations. Advising on best practices, ensuring any changes to the customers environment (Upgrades, installs etc) are completed successfully, and supplying.

Oct 2011 - Aug 2012

Enterprise Field Technical Services Senior Analyst

United Kingdom

Dell acquired the world’s fastest growing storage company.Installation and delivery of Dell Compellents SAN and NAS storage products. Support resellers with equipment installations and upgrades

Mar 2011 - Sep 2011

Field Installation Engineer

Installation and delivery of Compellents SAN and NAS storage products. Support resellers with equipment installations, and also support Connexion Point with any break/fix issues

Jun 2010 - Feb 2011

Senior Storage Designer

Bristol, United Kingdom

Design and implementation of EMC storage (DMX and Clariion), connected via Brocade SAN's

Aug 2008 - Jun 2010

Senior Customer Engineer (Team Lead)

Bristol, United Kingdom

Installation, upgrades and maintenance on EMC Symmetrix and DMX, Clariion, Centera and Celerra. Also worked on Brocade, Mcdata and Cisco switches and directors. Was involved in many high profile tech. refresh and migration projects with large telecom and banking customers. Team lead, assisting a group of seven field engineers with their daily tasks..

Nov 1998 - Aug 2008

Customer Service Engineer

Mti

Bristol, United Kingdom

Installation and maintenance of MTI disk and tape subsystems (Stingray, Storageware, ATL, Breece Hill and Exabyte) onto Dec systems and Vax clusters

Nov 1993 - Nov 1998

Field Engineer

Icm

Bristol, United Kingdom

Fault isolation and repair on a wide variety of DEC PDP and VAX systems, PC systems and Comms equipment. Repaired faulty equipment in-house to board and component level

May 1989 - Nov 1993

Site Based Engineer

Granada Computer Services

Plymouth, United Kingdom

Working at Devonport Royal Dockyard. Installation, upgrades, fault isolation and repair of DEC and Prime systems and ICL mainframe

Nov 1988 - May 1989

Associate Field Service Engineer

Digital Equipment Corporation (Dec)

Bristol, United Kingdom

Maintenance of Micro PDP and Micro Vax range of products

Aug 1984 - Nov 1988
Team & coworkers

Colleagues at Infinidat

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3 education records

Tony May education

Education record

Uffculme Comprehensive School
FAQ

Frequently asked questions about Tony May

Quick answers generated from the profile data available on this page.

What company does Tony May work for?

Tony May works for Infinidat.

What is Tony May's role at Infinidat?

Tony May is listed as Global Field Support Engineer (EMEA Team Lead) at Infinidat.

Where is Tony May based?

Tony May is based in United Kingdom, United Kingdom, United Kingdom while working with Infinidat.

What companies has Tony May worked for?

Tony May has worked for Infinidat, Self-Employed, Kaminario, Hewlett-Packard, and Firefly Education.

Who are Tony May's colleagues at Infinidat?

Tony May's colleagues at Infinidat include Johnatan Sona, Patrick Lee, Keren Lev-Ran, Harriët Clay, and Nir Hovevey Zion.

How can I contact Tony May?

You can use AeroLeads to view verified contact signals for Tony May at Infinidat, including work email, phone, and LinkedIn data when available.

What schools did Tony May attend?

Tony May holds Higher Technical Diploma, Computer Technology from University Of Westminster.

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