Teeanjé M. B. Email & Phone Number

New York, NY, US

New York, NY, US

• Helped liaison, coordinate and prioritize litigation coding projects nationwide for our offices domestically, and with coding team located off-shore in Chennai, India. Established a point-of-contact system to assist.
• Drafted coding manuals for offices to present to their clients for specification and approval.
• Served as the main point of contact for our offices located domestically, and liaison the communications of technical specifications and timeline requirements, for project completion with coding team in Chennai.
• Assisted in phone conferences and technical discussions between Production team and Project Managers from our regional offices and their clients.

• Managed large volume ESI, scanning, and coding projects for the NY, NJ, and Boston offices. Worked with Account Executives, Business Development team, and Client Services team on project initiation, planning.
• Successfully managed a $2M cross functioning project that included multi-offices collaboration of hard copy scanning, electronic data conversion and coding over the course of a year.
• Completed a non-standard $900k continuation highly complex project of micro-fiche conversion and special key coding.
• Concurrently managed multiple high-profile coding projects that continued over the course of three years.
• Managed complex discovery projects not exceeding $10k in billable hours locally, and liaison with our St. Paul team on larger projects which required more resources.
• Successfully co-managed General Counsel Cases with our Regional Project Manager and provided weekends and after-hour support to clients.

• Assisted in the daily planning of in-house projects, supervised and completed project transitioning of one department to another, along with shifts transitioning. Monitored the progress of daily departmental projects.
• Implemented a job in-take process consisting of a series of standards and procedures to better streamline our daily operational workflow.
• Designed a system to notify Production Managers of current in-house project volumes and statuses.
• Successfully drafted cover letter templates and documentations to provide to client on all accompanying deliverables.
• Introduced a series of Quality Control procedures to ensure quality standard deliveries and accountability.

• Scheduled weekly Monday night artist chat series, including all pre & post promotional planning.
• Organized on-site planning involving weekly contests and giveaways.
• Created, implemented and launched “SOHH Regional Chapters” reaching over 8,000+ new memberships within weeks’ time frame.
• Ran online and offline cross promotion during the Lyricist Lounge Tour 2000 spanning over 16 different urban cities.

US

• Assisted in implementation of new site design.
• Managed logs of server and site maintenance, and unique traffic.
• Moderated communities section of the site, user’s chat rooms and forums.
• Tested site content for broken links and layout prior to launch.
• Responded to the user communities FAQ’s and emails.
• Drafted weekly industry mailers to over 500,000 site members and music industry leads.