Thiago Barbosa Email & Phone Number

Miami, Fl, Us

Oo

- Bid/Tender Creation: Developed customized rate cards based on previous negotiations, market trends, cargo volume, competitor analysis, and customer requirements.- Spot Quoting: Generated spot quotes for international transportation, combining ground and air solutions to meet customer needs across all service levels.- Rate Management: Updated monthly air transportation rate sheets, ensuring accurate pricing for feeding internal pricing tools.- Deadline Management: Managed last-minute pricing requests, consistently meeting tight deadlines in a fast-paced environment.- Vendor Evaluation: Evaluated and shortlisted vendors by assessing service quality and location-specific capabilities, optimizing cost and service.- Data Management: Organized and maintained spreadsheets for services, rates, and fees, ensuring easy access to accurate pricing data. Managed a database of quotes to ensure comprehensive record-keeping and data accuracy.- Disclaimer Management: Improved and updated disclaimers to ensure alignment with current carrier compliance standards, internal policies, and regulatory agency requirements.- Report Automation: Automated pricing and performance reports using Excel, improving reporting efficiency and decision-making.- Quoting Tool Development: Built and maintained Excel tools to accelerate quoting and reduce errors.

Santos, São Paulo, Br

- Bid/Tender Creation: Developed customized rate cards based on previous negotiations, market trends, cargo volume, competitor analysis, and customer requirements.- Spot Quoting: Generated spot quotes for international transportation, combining ground, air, and ocean solutions to meet customer needs across all cargo types.- Rate Management: Updated monthly air transportation rate sheets, ensuring accurate pricing for internal teams and customers.- Deadline Management: Managed last-minute pricing requests, consistently meeting tight deadlines in a fast-paced environment.- Vendor Evaluation: Evaluated and shortlisted vendors by assessing service quality and location-specific capabilities, optimizing cost and service.- Known Shipper Management: Used KSMS to manage and verify the known shipper’s list, ensuring regulatory compliance.- Data Management: Organized spreadsheets for services, rates, and fees, ensuring easy access to accurate pricing data.- SoP Development: Assisted in creating and improving Standard Operating Procedures (SoPs) to streamline processes.- Report Automation: Automated pricing and performance reports using Google Data Studio, improving reporting efficiency and decision-making.- Quoting Tool Development: Built and maintained Excel tools to accelerate quoting and reduce errors.- Employee Training: Trained new employees, supervised quoting activities, coordinated requests, and managed vendor and customer registrations.

- Spot Quoting: Created spot quotes for international transportation, combining ground, air, and ocean solutions to meet customer service requirements for all cargo types.- Rate Management: Updated monthly air transportation rate sheets, ensuring accurate pricing for internal teams and customers.- Deadline Management: Managed last-minute pricing requests, consistently meeting deadlines in a fast-paced environment.- Vendor Evaluation: Assessed vendor service quality and location capabilities to create shortlists, optimizing cost and delivery.- Data Management: Organized spreadsheets for service agreements, rates, and fees, ensuring easy access and accurate data tracking.- SoP Development: Helped create and improve Standard Operating Procedures (SoPs) to enhance pricing and operational efficiency.- Automation: Automated pricing and performance reports in Excel, improving efficiency and supporting data-driven decisions.- Quoting Tool Development: Designed and maintained Excel tools to speed up quoting and reduce errors.- Customer Instruction: Created materials to guide customers on customs regulations, documentation, and procedures, ensuring compliance and smoother transactions.

Las Condes, Región Metropolitana De Santiago, Cl

- Process Optimization: Streamlined aircraft clearance by providing accurate and complete documentation, ensuring timely, compliant arrivals and departures.- Data Management: Efficiently issued and tracked essential travel documents, ensuring accountability and compliance with internal controls.- Operational Analysis: Developed an Excel database to analyze schedules, training needs, and resource allocation, optimizing team performance and ensuring policy adherence.- Customer Experience Enhancement: Leveraged data-driven insights to manage customer re-accommodations during disruptions, ensuring smooth coordination and an enhanced customer experience.

São Paulo, Sp, Br

- Metrics: Monitor and analyze client success metrics; proactively improve user experience while identifying upsell and expansion opportunities.- Initiatives: Develop and deliver client Quarterly Business Reviews (QBRs) and strategic initiatives on a bi-quarterly basis.- Relationships: Strategically develop, grow, and maintain business relationships with clients.- Advocacy: Advocate for partners and clients’ interests.- Communication: Serve as the day-to-day point of contact for government and corporate clients, handling operational requests and ensuring quick responses.- Liaison: Act as an internal cross-functional liaison, ensuring top-class support and account maintenance while aligning internal teams and stakeholders with the account vision and business delivery.

Associate'S Degree, Linux & Free Applications

International Business