Service Delivery Manager
Current
Nov 2019 - Present
AeroLeads people directory · profile
Tom Mccloe Email & Phone Number
Service Delivery Manager at Calance
at
Calance
1 work email found
@cox.net
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Manager at Calance
Location
Riverside, California, United States
Company size
Who is Tom Mccloe? Overview
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Quick answer
Tom Mccloe is listed as Service Delivery Manager at Calance at Calance, a company with 339 employees, based in Riverside, California, United States. AeroLeads shows a work email signal at cox.net and a matched LinkedIn profile for Tom Mccloe.
Tom Mccloe previously worked as Service Delivery Manager at Calance and SDM - Data Center Services at Tata Consultancy Services.
Company email context
Email format at Calance
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*@cox.net
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AeroLeads found 1 current-domain work email signal for Tom Mccloe. Compare company email patterns before reaching out.
Profile bio
About Tom Mccloe
Leads and integrates doctrinal approaches with situation specific technical solutions to meet time sensitive and situation specific operational demands and forecasts future requirements via rapid planning processes. Manages a combined team of information technology and support technicians provided global support services around the clock. Understands task-organization and structure of military units and civilian elements to include administrative and operational command and control functions required to meet mission-critical goals and phase lines. Innovative, solution-driven technology manager with over ten years of network operations leadership experience supporting international and interstate customers. Technical depth spans from the strategic acquisition transition and support planning of enterprise systems to small business hardware and software integration to include transition training for administrators and users. Proven support approaches to meet and exceed service level agreement (SLA) standards and services while optimizing logical and technical costs and structure. Adept in building customer rapport and employee consensus by quickly gaining the trust and respect of supported customers, management, key business leaders and staff, and technician support teams.
Listed skills include Disaster Recovery, Vendor Management, Itil, It Service Management, and 35 others.
Current workplace
Tom Mccloe's current company
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Calance
8 roles
Tom Mccloe work experience
A career timeline built from the work history available for this profile.
Sdm - Data Center Services
- Manages multiple onshore and offshore teams in providing support for Actavis + Allergan, Inc. and the implementation of a variety of client projects in PHARMA environment
- Provides timely production support for critical business system and applications
- Instrumental in the transition from an in house support model to an outsourced model
- Serves as an On-call Service Delivery Manager in support of day – day operations, managing critical issues to resolution
- Participates in planning of major Infrastructure Architecture changes
- Interacts with multiple support teams to coordinate the implementation of projects
Mar 2014 - Nov 2019
Service Delivery Manager
- Manages multiple onshore and offshore teams in providing support for Actavis + Allergan, Inc. and the implementation of a variety of client projects in PHARMA environment
- Provides timely production support for critical business system and applications
- Instrumental in the transition from an in house support model to an outsourced model
- Serves as an On-call Service Delivery Manager in support of day – day operations, managing critical issues to resolution
- Participates in planning of major Infrastructure Architecture changes
- Interacts with multiple support teams to coordinate the implementation of projects
Aug 2005 - Dec 2015
Mar 2009 - Jul 2014
Aug 2005 - Mar 2009
Network & Support Operations Manager
- Fulfilled similar leadership and operational duties as those listed above with the additional performance tasks and competencies
- Provided remote technical and operational leadership for processes supporting over 5000 IT devices and applications
- Redesigned ticketing system to streamline organizational functions and capabilities to maximize efficiency and operational employment of IT assets and personnel
- Conducts and manages continuous support operations with a technical staff of 42 IT specialists
- Provides Instrumental setup and implementation guidance for the design of a 24-hour total support center
- Develops data migration planning and support services for a partner company customer services
Feb 2001 - Aug 2005
Network System Administrator
- Provided direct end user support for all computer related support
- Managed diagnostics and troubleshooting of workstations and micro-computers
- Installed, configured, and upgraded workstations and implemented technical refresh plans
- Developed and instituted preventative maintenance solutions for workstation hardware and software
- Maintained corporate database using Program Fox 2.6
- Provided onsite help desk support and provided network and programmatic solutions to management
Oct 1997 - Jan 2001
Chief Instructor/Curriculum Manager / Infantry Unit Leader
Division Schools 1St Marine Corps Base
- Managed the Military Operations on Urban Terrain (MOUT) Instructor Course
- Provided mentoring and trainer development instruction for novice instructors
- Supervised, trained, and evaluated a MOUT instructor staff and a total throughput of 360 students
- Led and managed the instructional and operational support functions to support the administrative and logistical requirements for eight, two-week courses annually
- Redesigned and revised tactics, techniques, and procedures (TTP) to support operational training in mission specific requirements and developing environments
- Integrated doctrinal shifts into training content and curriculum to ensure that holistic and viable transitions were integrated into the training content based on operational and threat analysis
Sep 1980 - Sep 1997
Team & coworkers
Colleagues at Calance
Other employees you can reach at calanceus.com. View company contacts for 339 employees →
PJ
Palash Jain
Colleague at Calance
New Delhi, Delhi, India, India
View →
KL
Kimberly Ladany
Colleague at Calance
Atlanta, Georgia, United States, United States
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MS
Mayank Sangal
Colleague at Calance
Atlanta, Georgia, United States, United States
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TC
Trent Casey
Colleague at Calance
Costa Mesa, California, United States, United States
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SB
Shubhangi Bhargava
Colleague at Calance
Noida, Uttar Pradesh, India, India
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AS
Anthony Salvadore
Colleague at Calance
Longmont, Colorado, United States, United States
View →
CP
Cs Priyanka Bansal
Colleague at Calance
Delhi, India, India
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PS
Prabhat Sinha
Colleague at Calance
Gaya, Bihar, India, India
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MW
Michelle Williams
Colleague at Calance
Orange County, California, United States, United States
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PT
Priyanka Thakral
Colleague at Calance
Washim, India, India
View →
Palash Jain
Colleague at Calance
New Delhi, Delhi, India, India
View →
KL
Kimberly Ladany
Colleague at Calance
Atlanta, Georgia, United States, United States
View →
MS
Mayank Sangal
Colleague at Calance
Atlanta, Georgia, United States, United States
View →
TC
Trent Casey
Colleague at Calance
Costa Mesa, California, United States, United States
View →
SB
Shubhangi Bhargava
Colleague at Calance
Noida, Uttar Pradesh, India, India
View →
AS
Anthony Salvadore
Colleague at Calance
Longmont, Colorado, United States, United States
View →
CP
Cs Priyanka Bansal
Colleague at Calance
Delhi, India, India
View →
PS
Prabhat Sinha
Colleague at Calance
Gaya, Bihar, India, India
View →
MW
Michelle Williams
Colleague at Calance
Orange County, California, United States, United States
View →
PT
Priyanka Thakral
Colleague at Calance
Washim, India, India
View →
FAQ
Frequently asked questions about Tom Mccloe
Quick answers generated from the profile data available on this page.
What company does Tom Mccloe work for?
Tom Mccloe works for Calance.
What is Tom Mccloe's role at Calance?
Tom Mccloe is listed as Service Delivery Manager at Calance at Calance.
What is Tom Mccloe's email address?
AeroLeads has found 1 work email signal at @cox.net for Tom Mccloe at Calance.
Where is Tom Mccloe based?
Tom Mccloe is based in Riverside, California, United States while working with Calance.
What companies has Tom Mccloe worked for?
Tom Mccloe has worked for Calance, Tata Consultancy Services, Allergan, Xerox, and Compucom.
Who are Tom Mccloe's colleagues at Calance?
Tom Mccloe's colleagues at Calance include Palash Jain, Kimberly Ladany, Mayank Sangal, Trent Casey, and Shubhangi Bhargava.
How can I contact Tom Mccloe?
You can use AeroLeads to view verified contact signals for Tom Mccloe at Calance, including work email, phone, and LinkedIn data when available.
What skills is Tom Mccloe known for?
Tom Mccloe is listed with skills including Disaster Recovery, Vendor Management, Itil, It Service Management, It Operations, It Strategy, It Management, and Security.
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Tom McCloe
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