Create content to support the business goals of Aviatrix and customers, including design guides, whitepapers, videos, demonstrations and other materials. Provide customer-facing demonstrations, presentations and support other initiatives around increasing brand visibility and adoption.

Worked with customers to design scalable, repeatable architecture in any cloud using the Aviatrix cloud networking solution.Managed customer relationships and adoption of Aviatrix solution, increasing the deployment and usage among customers.Delivered quarterly business reviews, design workshops, planned migrations and other customer-facing collateral to improve outcomes.

Co-Host of the Cables 2 Clouds podcast, a Cloud networking focused show.

Design and architect solutions for customers. Focused on Enterprise technologies.

Create demonstrations to showcase Cisco's Enterprise Networking solutions. Part of dCloud and CPOC teams.Focused on Cisco SD-WAN (Viptela).

Network Consulting Engineer focusing on helping clients improve network architecture, redundancy and design.- Assist customers with advisories concerning Hardware End of Life, Software, PSIRT vulnerabilities, Field Notices and Best Practices- Work with clients to develop campus and data center designs utilizing Cisco best practices and solutions- Assist clients with developing planned maintenance windows, action plans and verification steps- Help clients to test and validate solutions for various purposes, from multicast to data center overlay technologies while incorporating advanced routing/switching knowledge- Engage in transactional engagements with clients targeting a specific purpose, from network risk assessment to campus technology refresh designs

Network Consulting Engineer working at Cisco Systems in RTP.

Network Engineer for Routing, Switching, Security and Voice. My job consists of maintaining the integrity of the network domestically and internationally, working with our various call centers to meet the needs of customers, and planning/deploying/maintaining our network solutions.Notable projects undertaken since starting this position:Set up and configured Cisco ACS 5.4 server to perform TACACS and RADIUS authentication using Active Directory for LAN, wireless and VPN clientsModified UCCE/UCCX scripts to meet call center requirementsRedesigned remote site network to maximize security, availability and throughputUpgraded Cisco Wireless LAN Controller 4400 and associated access pointsImplemented SSL/two-factor authentication for VPN and wireless connectivity using Cisco ACS 5.4, WCS 7.0, and ASA 5585XPlanned and performed upgrade of Cisco Unity 7 servers to version 8.6Install/Upgrade network monitoring tools such as CiscoWorks LMS and SolarWinds NPMPerformed wireless site survey to identify wireless coverage issues, then proposed solutionAudited/Configured ASA firewalls domestically/internationally to identify and mitigate security vulnerabilitiesConfigured, administrated and upgraded Cisco WAAS appliances Set up and configured Websense Triton filtering server, created policies and rulesRacked and worked with DevOps team on F5 LB configurationWorks regularly with Cisco IOS and Nexus technology, including campus and data center switchesWorks regularly with Cisco SourceFire IPS technologyDesigned/Implemented International Technical Refresh including 4400 series ASR, 4500-X and 3850 switches, 5500-X series ASAs and more

Provide enterprise-level network/transport engineering support for the NMCI (Navy Marine Corps Intranet), the largest private network in the world. I work at all levels of transport, from access all the way to interfacing with WAN providers.Mentor junior engineers on the enterprise network, including routing/switching and VPNs.Handle high visibility, high priority troubleshooting calls and bridges, drive efforts toward resolution.

Responsible for receiving, inventory and disposal of hardware, tracking and assigning of software licensesHands-on involvement with design and implementation of Symantec Altiris product across organizationWrite SQL-based reports on assets discovered or inventoried with Altiris productInvolved with asset management policy design and implementation

Intenal Help Desk for Cox Employees

Customer-facing Level 2 High Speed Internet technical support

I was a systems administrator for the Ft. Eustis and Langley AFB campuses of Saint Leo University. I did computer repair and general systems admin, set up and administrated the networks for the computer labs, and interfaced with the Office of IT in Florida to implement schoolwide IT policies.

Answered customer calls concerning dial-up connection, email problems, and direct wireless serviceCompiled documentation for customers and staff, which aided in troubleshooting connectivity and configuration issues.Installed cabling for telephone and network outlets in the officeProvided high level of support to network technicians in the server room, which included running cabling and providing first-contact support to commercial webhosting clients on nights and weekendsManaged inventory and disposal of outdated and surplus equipmentUtilized Unix, FreeBSD and Linux to support infrastructure servers and commercial webhosts