Terk Ming Ching, Mba Email & Phone Number

Singapore

Toronto, ON, CA

Singapore, Singapore, SG

• Head of Digital Transformation, with mandate to modernise and continuously improve SingPost’s technology capabilities to support the group’s strategic aspirations by implementing a sustainable digital operating model.
• Developed the group digital transformation vision, strategy and roadmap. Led five digital transformation initiatives including digital payment optimisation, customer service and claims transformation, customer.
• Key achievement: Led the payment gateway replacement programme which increased the available payment method options for customer and resulted in SG$2M of net recurring savings for 4 years (against a one-time.

Singapore, Singapore, SG

• Head of Group Transformation, with mandate to strategically reposition SingPost and to reengineer the cost structure, via the LEAP group transformation programme, to compete effectively with agile, digital-native.
• Led the execution of the group transformation involving over 100 stakeholders including the Board of Directors and the C-suite senior leadership. Tracked benefits and progress of the programme using metrics against.
• Guided and supported the initiation of other transformation programmes including Finance, Procurement and HR. Championed talent agility improvement by partnering with HR to identify skill gaps across organisation and.
• Key achievements:> Improved the group bottom line (EBITDA) by SG$89.5M, while revenue per employee and net profit per employee improved 13% and 23% respectively, after two years. The leaner cost structure was pivotal.

GB

• Part of the Singapore and Southeast Asian Management Consulting leadership team. Participated actively in business development, recruitment, resource management, coaching and performance review. Led presentations and.
• Managed multiple consulting engagements with up to 16 team members to assist clients from various industries, locations and sizes to optimise performance.
• Key achievements: > Led the APAC Sales Go-to-Market work stream to roll-out the standardised, digital ways of working, in a large global post-merger integration for a NY-listed, French-heritage multinational client..

New York, NY, US

• Collaborated with Asian regional offices to translate and implement finance transformation close acceleration strategies.
• Assisted the Singapore and Hong Kong finance teams on critical priorities and digitalisation initiatives including the SAP Ariba implementation.
• Key achievement: Managed the implementation of the Global Initiatives for Investment, Pensions, Excess-of-Loss (XOL) reporting and 15 international reporting entities, resulting in the significant acceleration of the.

New York, NY, US

• Collaborated with US head office and regional offices to translate and implement finance transformation close acceleration strategies.
• Assisted the New York finance teams on critical priorities.

Chicago, IL, US

• Key achievement: Led the Mortgage Default process workstream to assist one of the largest US financial services groups to identify risks, test controls and optimise processes of the mortgage servicing operations to.

London, GB

• Assisted large financial services clients to analyse, design and execute strategies to optimise the finance function and the core business operation, to reduce operating costs and to comply with regulatory demands.
• Participated actively in project proposals to scope, analyse, develop and present solutions to clients.
• Supervised project teams and project management activities including planning and managing resource, project budget, quality review and digital collaboration tools.
• Key achievement: Managed a team of 12 US and India-based resources in the FRB and FFIEC regulatory reporting assessment and remediation at a large European bank. Defined, developed and implemented a new quality.

Armonk, New York, NY, US

• Participated in the design and implementation of various mid to large scale finance and corporate strategy projects, and in the project management of a large business transformation programme.
• Led presentations, workshops and discussions with clients including senior executives.
• Coordinated the IBM Global CFO Study 2010 effort for the Australia and New Zealand region. Presented the study outcome at a CFO conference.
• Key achievements: > Led the finance activity analysis and ROI cost-benefit analysis, and participated in the business case development and the redesign of the Finance Target Operating Model and Account-to-Report.

Armonk, New York, NY, US

Sydney, NSW, AU

• Workshop leader for the Financial Accounting & Reporting (FIN) and Management Accounting & Analysis (MAA) modules, two of the 5 modules in the Chartered Accountants Program
• Examination papers marker for the FIN module

Mba, Management And Strategy

Bachelor Of Commerce, Accounting & Economics

Ca Program (Graduate Diploma In Chartered Accounting), Accounting

Gce "A" Level, Math & Science