* Over 15 years of technical writing and training experience* Expert understanding of the functionality of Microsoft Office (Word, Excel, PowerPoint, Visio) TechSmith Snagit, and Oracle User Productivity Kit (UPK) content development software ensuring that the software product deliverables are accurate, user-friendly, and effective. * Provided design, development, and implementation of company training programs including computer software, employee development, and leadership skills. * Proficient in preparing and conducting technical and soft training, applying and utilizing the appropriate technology and learning techniques, along with the creation of handouts and user manuals to ensure the successful transfer of knowledge.* Excellent interpersonal and team-building skills. Detail oriented and a self-starter who works independently and in a team environment. Relates to end users from wide-ranging backgrounds. Strong communication skills, can explain complex topics to learners with ease.* Familiar with TechSmith Camtasia, Adobe Captivate 6 and Oracle User Productivity Kit v11.1 software.Specialties: PeopleSoft, JD Edwards, Oracle User Productivity Kit (UPK), Microsoft Office Suite, IBM Content Producer, IBM Simulation Producer, IBM Rational Portfolio Manager (RPM) suite, IBM Rollout Strategy Assessment (ROSA), TechSmith Camtasia, Adobe Captivate 6 and Oracle User Productivity Kit v11.1, Microsoft Office, TechSmith Snagit.
Listed skills include Training, Visio, Software Documentation, Consulting, and 39 others.