Thomas Mcnamara Email & Phone Number

Lowell, Massachusetts, United States

Management of UKG Ready's Core Value Stream, including the continued development user experience frameworks, common components/DLS being consumed by other product domain teams. Responsible for rollout and maintenance of Ready's overall application security support, including authentication, session management and API security hardening.

Lowell, Ma

The Suite Experience Team provides critical thought leadership on experiences, development and design. By working closely with the UX team, being deeply engaged within the design process, ensure Ready delivers a consistent experience across the suite that our users love! • Led the successful transformation of UKG Ready’s new user experience, a multi-year effort to modernize our application, separating system layers to deliver a responsive experience to any device with very tight deadlines. • Successfully deprecated multiple classic experiences with no or limited impacts to customer configuration. This included the definition of risk mitigation plans, functional requirements based on achieving continual adoption, close collaboration with UX on design approaches, development of communication schedules with marketing and on-boarding planning for Ready’s customer community. • Developed a suite-wide personalization strategy that improve our end user experience by using data (Google analytics) and our AI and ML frameworks. • Defined Ready’s overall accessibility strategy, including program methodology and goal definition, execution across all product and engineering teams, 3rd party vendor management and litigation support. • Optimized the design and development process for speed and consistency by leading the Ready’s common component and Design Language System frameworks. • Led Ready’s mobile strategy, identifying innovation opportunities that helped to make the app highly rated on AppStore and Google Play. • Owned strategy definition and delivery of cross suite features, such as reporting and charting, dashboards, and other product agnostic functions, allowing product areas the ability to strengthen core capabilities. • Product Management sponsor for operationalizing scrum and agile practices transformation across a large product management organization. Accelerate, SAFE, Pragmatic Marketing, lean framework principles.

Lowell, Ma

• Led the Time and Labor Management (Workforce Management) Team through a critical transformation of a rules-based calculation engine while growing the team size by 3x. • Helped to mentor new product managers to increase professional expertise while also developing processes such as release readiness and advisory board functions in order to improve our effectiveness within the development process and the communication with support functions and customers.

Chelmsford, Ma

Next Generation User Experience• Led the product development of a new responsive experience that overlaid critical functionality from a legacy system comprised of multiple product lines within the Workforce Management domain. • Worked closely with User Experience to identify and prioritize designs from concept, through testing and eventual incorporation into the product. • Worked closely with functional leads to determine requirements for key functionality, ensuring consistency and value within the new experience. • Assisted in the development of a common component strategy to ensure consistency and speed within the development process. • Chosen to be a mentor, teaming up highly engaged employees with newer employee considered to be stars. UKG Activities • Led the product transformation of UKG Activities from traditional work order management system within the manufacturing vertical to have broader applicability within Healthcare, Public Sector and Service & Distribution verticals. • Conducted market research for Grant and Project Tracking based on UKG’s core competencies and lifecycle opportunities, making recommendations to Sr. Management based on the market opportunity. • Led product release execution with cross functional teams, product evaluation, and customer betas. Pioneered new beta process that broadened customer availability while helping to reducing overall engineering support costs.

Nashua, Nh

SkillSoft is a leading provider of technology-enabled learning software. SkillPort is the most widely deployed Learning Management System with approximately 2,300 clients within a distributed database environment (SAAS/ASP). • Managed product roadmap, product requirements, use case documents, product support documentation as and developed delivery strategies to meet key business objectives based on highly competitive priorities. • Managed SkillSoft’s next generation reporting platform, which centralized the reporting capabilities of various SkillSoft platforms (Microsoft Reporting Services). • Key member of user interface (UI) re-design of SkillPort, SkillSoft’s enterprise Learning Management System. This initiative included user experience expertise, design mock-ups to assist engineering teams in overcoming technical design challenges as well as external usability reviews.

Richmond, Bc, Canada

HireDesk (Talemetry/Jobvite) provided a highly transactional web-based Applicant Tracking System (SAAS) for small and mid-size companies seeking to improve their recruitment effectiveness. HireDesk was passing the startup stage, with multiple rounds of angel funding. • Owned the product roadmap, product requirements, use cases and other support documentation required throughout the product lifecycle. • Managed full product release cycles with internal Sales, Service and development teams to include communications, functional reviews and training.- Owned, developed, and maintained product roadmap ensuring the highest level of clarity around Sales, Service and Customer expectations and ensuring overall alignment with the product vision. - Managed product release cycles with internal Sales, Service and development teams to include communications, functional reviews and training. - Developed and managed business requirements, functional requirements, use cases and other support documentation required throughout the product lifecycle. - Developed and delivered usability initiatives that provide customer feedback and feature design validation. - Supported Sales with product demonstrations, RFP support, competitive analysis, product pricing analysis and proposal development to fully support the sales effort.

Maynard, Ma

Determined critical success factors that would allow Monster to successfully launch a new generation Applicant Tracking System. This was a multi-phased approach requiring full scope to include technical and business/marketing requirements and the development of exit and migration strategies for legacy clients. • Developed a new implementation model based on single account ownership versus support function ownership. Implementation underlines the need to understand hiring processes as they differ from client to client. This was a key contributor to increased customer satisfaction and renewal rates. • Provided product development expertise to a maturing release process. Championed standard release cycles over the more consultative phased approach to implementing web-based

Waltham, Ma

BrassRing Systems is a leader of web-based hiring management systems (SAAS). BrassRing was a mid-size company maturing past the start up stage and experiencing rapid growth. Product Manager - Created and maintained product specifications and requirement documents, prioritizing new functionality based on resources, enhanced value and time trade-offs. - Actively maintained and enhanced features for numerous products and services by managing all requirements initiated by internal staff, clients, prospects and industry consultants. - Key contributor of cross-functional team chartered to develop a formalized Product Development Process, the first of its kind for BrassRing. Account Manager - Oversaw implementation and on-going frontline support of BrassRing’s web-based Applicant Tracking System and resume processing services. This included managing contractual deliverables and process improvement. - Process Mapped recruitment functions and system implementation requirements based on client demands. This included leveraging recruitment best practice expertise as part of system training and support documentation.

Dedham, Ma

Business Development SpecialistCorporate liaison for 125 field offices involving business related issues. TAC is an established worldwide leader ($1B in gross revenue) in the temporary employment industry. - Developed business plans and oversaw market analysis for Executive Leadership review of business strategy.  Managed business plan and implementation of a new $15M business unit: TAC Entertainment. - Managed the development of a new training course for field personnel. Initiatives included; Program Course Design, Branch Reference Guide, Facilitator's Guide and Participant's Workbook. Technical Recruiter- Managed all aspects recruitment for contract software development engineers including; best practice candidate sourcing, salary negotiations, sales lead generation, new hire training and more.