Spearheaded quality control initiatives, reducing eLearning course failure rates for over 125,000 employees and improving the efficiency of 300+ courses annually.Designed and implemented streamlined processes that minimized business costs, closed gaps between working groups, and improved collaboration across teams.Ensured eLearning modules adhered to 508 compliance standards, enhancing accessibility for diverse learners across devices, browsers, and platforms.Orchestrated the establishment of a Quality Control team, fostering collaboration among developers, project managers, and LMS administrators to elevate learner experiences.Delivered innovative training solutions using software tools such as Storyline 360, Adobe Creative Cloud, Vyond, and Rise, while supporting LMS platforms including Workday, Peoplesoft, Gen21, and Litmos.Developed enterprise-wide tools and processes adopted by multiple teams, leading to a standardized approach for testing and deploying eLearning content.

Transitioned seamlessly from in-person training facilitation to eLearning development, enabling global delivery of training for international and domestic employees.Led the creation of enterprise-wide online training programs, including compliance training, employee code of conduct, sales compensation, and safety protocols.Championed collaboration between training teams, developers, and stakeholders, ensuring alignment with business goals and learner needs.Additional ExperienceDelivered impactful training solutions in customer service, sales, HR legal compliance, and accessibility-focused initiatives.