Tom Meade's Location
Cork Metropolitan Area, Ireland, Ireland
Tom Meade's Contact Details
Tom Meade work email
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About Tom Meade
Specialties: Executive Management Team, Agile Delivery,Management Consultancy, Programme Management, Facilitation, User Experience Excellence, CRM, Bid Management, Business Case Formulation, Project Governance, Commercial Negotiation
Tom Meade Work Experience Details
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Research MangerUniversity College CorkCork, Ie -
Research MangerUniversity College Cork Mar 2024 - PresentCork, IeWorking with the incredible team at the INFANT Centre to help run projects that make a real difference to the lives of young children and pregnant mums.
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Vice President Information TechnologyPoppulo Jul 2019 - May 2024Denver, Colorado, Us -
DirectorOneten Ltd. Jul 2011 - Jul 2019Providing executive level consultancy to clients to apply digital and lean delivery methodologies to improve service delivery or product development- Service Alignment of Operations: clearly defining services within an organisation from a customer’s perspective, redefining the delivery of those services from end to end including operations, digital, policy etc. to meed the customer need- Strategy Development: work with senior teams to develop strategies that adopt sensing and responding techniques to rapidly changing environmentsMentoring: Development support for talented staff identified in succession planning. Goal setting, reflection, business case preparation, communications and lean operations management- Digital Delivery Support: Expert advice on the configuration, composition and practices of digital resources within an organisation to best meet business goals- IT Delivery Assessment: Assess the capabilities of an organisation’s IT operation and advice on corrective / improvement actions
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Digital Director (Cio)Registers Of Scotland Sep 2014 - Dec 2017Edinburgh, GbEstablished Digital Strategy and Scaled Agile Delivery teams- Implemented major process and technology change- New GIS, Case Management, automated registration systems introduced- Outsourced service and support teams brought back in-house- Continuous delivery mindset and practices introduced- Delivery changed from 3 releases per year to on-demand- Introduced virtual desktop infrastructure (VDI), network redundancy, private cloud and unified communications- Lean techniques introduced to IT Service resulting in major service improvements -
Digital Programme ManagerThe Scottish Government Feb 2014 - Sep 2014Edinburgh, GbThe mygov.scot programme is establishing a new platform to simplify digital public services offered in Scotland. My role is to establish a delivery programme and sound Agile practices to enable the delivery of a platform and services which are simple to use, accessibile, extendable, scaleable and maintainable. Focus has been on...- Establishing disciplined Agile basics using Scrum initially- Ensuring frequent and challenging user experience testing- Establishing a delivery cadence and pace- Recruitment of key skills to establish strong, balanced self-organising teams- Encouraging exploration and reflection through time-boxing, spikes and retrospectives- Facilitating the confluence of different skills within delivery teams- Engendering open communications and dialogue- Establishing delivery governance and reporting -
Delivery Programme DirectorStudent Loans Company Mar 2013 - Feb 2014Glasgow, Scotland, GbResponsibility for the establishment and running of software development and delivery elements of £130m Transformation Programme. The SLC Transformation Programme encompasses the replacement of several complex back-end systems, including a core banking system with more than £50bn on its ledger.The programme saw the establishment of multiple Agile teams to start early implementation and a stream to plan and implement the banking system replacement and migration. Agility meant...- On-going User Experience Testing- Continuous Delivery- Use of Open Source software- Spiking of technical options- Self Managing and reflective teams- Fine grained analytics- A/B Testing- Empirical Process control -
Digital Implementation LeadStudent Loans Company Sep 2011 - Mar 2013Glasgow, Scotland, GbLeading delivery of new digital strategy for SLC.Delivered the 1st large scale exemplary transactional service on the award winning gov.uk site.The programme grew to 5 scrum teams and along the way had a number of highlights such as- Winning The European Software Testing Award for Best Agile Project- Coming runner up in UK Agile Awards for Best Public Sector Project- Being the 1st of 25 Government Exemplar projects to go live- Recognizing annual savings of £1.6m from avoided calls and £350k from early delivery of on-line (as opposed to planned paper) applications for college applications- Moving from proprietary platform and authentication to open-source with major cost savings- Enabling automated deployments and up-time releases (previously releases meant 4 hours down-time)- User satisfaction improvement from 27% satisfied in 2011 to 88% in 2013- User time on site completing application fell from over 1 hour to 20 minutesThe programme used the following...- Agile delivery- Continuous User Experience Testing- Behaviour Driven Development (Specification by Example)
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Head Of Pre-SalesSword Ciboodle (Formerly Graham Technology Plc) Nov 2010 - Sep 2011Sunnyvale, Ca, UsResponsible for technical and professional services sales activities in EMEA and supporting growth in US Business Unit.- Proof of Concepts- Responses to Tenders / RFP / RFI- Estimation of projects and cost models- Contracts negotiation and commercial terms -
Operations Director (Uk)Sword Ciboodle (Formerly Graham Technology Plc) 2007 - Nov 2010Sunnyvale, Ca, UsResponsibility for: ScotishPower, VistaPrint, Allied Irish Bank, Nutricia, Dublin Bus, Permanent TSB, VHI, HCL, NIE, Domestic and General, Eircom.Responsible for delivery excellence, project governance, line management and revenue generation / margin. Reported to Sword Ciboodle Executive.
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Operations Director (South Africa)Sword Ciboodle (Formerly Graham Technology Plc) Sep 2006 - Feb 2007Sunnyvale, Ca, UsResponsibility to establish major programme of work with partner company (Dimension Data) for Standard Bank. Work involved...The programme was recognised by Gartner in 2008 by winning its most prestigious CRM award - 2008 CRM Excellence Award in EMEAOther responsibilities in South Africa involved delivery of projects for UNISA and Eskom.
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Account Manager Telecom New ZealandGraham Technology Oct 2005 - Sep 2006Gb- Solutions included sales, retentions, campaigns, customer service, faults across broadband, mobile and fixed line. -
LecturerUniversity College Cork Sep 2001 - Sep 2003Cork, Ie- Lecturing Introduction to Java and Object Orientation Course for 2nd year BSc (Business Information Systems) - 130 students- Design of problem based practicals undertaken in parallel tutorials
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Telecom System Integration Test Team LeadLogica Nov 2000 - Jun 2003Montreal, Qc, CaResponsible for the testing of the world's first commercial Multi-media messaging (MMS) platform.Test Co-ordination for WAP Gateway and Billing Platforms -
Business AnalystConsulcad Oct 1999 - Jul 2000Perth, Wa, Au
Tom Meade Skills
Crm
Management Consulting
Process Improvement
Integration
Client Presentation
Telecommunications
Professional Services
Requirements Analysis
Pre Sales
Project Planning
Lean Operations
Scenario Planning
Scenario Analysis
Project Management
Analysis
Program Management
Agile Methodologies
Business Analysis
Stakeholder Management
Project Delivery
Customer Relationship Management
Business Process Improvement
Tom Meade Education Details
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Strathclyde Business SchoolOrganizational Leadership -
University College CorkBusiness Information Systems
Frequently Asked Questions about Tom Meade
What company does Tom Meade work for?
Tom Meade works for University College Cork
What is Tom Meade's role at the current company?
Tom Meade's current role is Research Manger.
What is Tom Meade's email address?
Tom Meade's email address is to****@****.gov.uk
What is Tom Meade's direct phone number?
Tom Meade's direct phone number is +4480016*****
What schools did Tom Meade attend?
Tom Meade attended Strathclyde Business School, University College Cork.
What skills is Tom Meade known for?
Tom Meade has skills like Crm, Management Consulting, Process Improvement, Integration, Client Presentation, Telecommunications, Professional Services, Requirements Analysis, Pre Sales, Project Planning, Lean Operations, Scenario Planning.
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