Tim Meisel Email & Phone Number

Denver, Colorado, United States

• Manage daily and improve operational processes and procedures.
• Monitoring the dock so that nothing leaves the warehouse without being accounted.
• Hire, train and develop new employees.
• Attention to detail pulling orders, documenting changes work with other department managers to ensure accuracy in pulling orders.
• Organize and participate in physical inventory and cycle counts to maintain an accurate inventory.
• Operate hand tools, mechanical equipment, and motorized equipment (including, but not limited to, box cutters, rolling carts, ladders, pallet jacks, for lifts, etc...).

Denver, CO

• Manage and improve operational processes and procedures.
• Responsible for daily scheduling of residential garage door installation calls.
• Work with Senior and Operational Management to establish sales and operating budgets
• Improve individual performance through daily coaching and yearly performance reviews.
• Train, and develop new employees
• Develop and lead effective monthly meetingsMember of Safety Committee

Lakewood, Colorado, United States

Responsible for coordinating and organizing the recruitment strategies and activities for multiple locations within Colorado, New Mexico, and Arizona. Manage the recruitment process in its entirety, from job requisition to onboarding. Collaborate with local leadership teams to establish goals, objectives, and hiring priorities. Cultivate and maintain.

Lakewood, Colorado, United States

Responsible for the full operation of the warehouse and minor building upkeep. Including but not limited to ordering, assigning, organizing, researching, documentation of CPE, supplies, uniforms, vehicles, phones, meters, tools, etc. from our customers and vendors.

Greater Denver Area

• Promoted to Warehouse Manager
• Responsible for all truck inventories for Commercial and Residential Service and Installation Technicians.
• Modify the Distribution Replenishment Planning (DRP) to reflect what material is most used and least used by over 100 technicians.
• Manage and improve operational processes and procedures.
• Monitoring the dock so that nothing leaves the warehouse without being accounted.
• Hire, train and develop new employees.

Denver, Colorado

• Manage and improve operational processes and procedures.
• Responsible for daily scheduling of residential service repair and installation calls.
• Work with Senior and Operational Management to establish sales and operating budgets
• Improve individual performance through daily coaching and yearly performance reviews.
• Hire, train, and develop new employees
• Develop and lead effective monthly meetings Available on cell phone 24/7.Member of Safety Committee

Wheat Ridge, CO

• Managed Call Center operations, service strategy, delivery models, and executions of the operational plan.
• Hire, Train, Mentor, Support, Schedule Staff, and Techs
• Developed new phone scripts and processes.
• Managed IT tools for customer service and technician teams
• Provided support/training for a staff of 30 service technicians.
• Worked with dispatcher to assign service calls.

Denver, CO

• Recruited by company President to provide sales and service to Operations and Building Maintenance Managers at Denver-area hospitals (Exempla Lutheran, Aurora Medical Center, North Suburban Assisted Living).
• Maintained current product knowledge for 3 major product lines. (Hill Rom, Nurse Call, Direct)
• Provided consultation and product education for hospitals.
• Credited with streamlining sales operations to assure sustainable competitive advantage.

Denver, CO

• Recruited by Sears Holdings Corporation.
• Hired, trained, managed, and developed a team of 31 techs- throughout Colorado and Wyoming.
• Led team achievement of quality, cost-effectiveness, and service goals with >1K service calls per week.
• Improved performance metrics for 1st-Call Resolution.
• Improved customer satisfaction, and sales revenues.
• Trained all Colorado and Wyoming Sears technicians on use of a new ticket management systems.

Denver, CO

• Hired and rapidly promoted through company from inside sales to Customer Service Manager.
• Supervised, Trained and Managed team of 45 Customer Service representatives. (CSR)
• Created and facilitated weekly training sessions for all staff.
• Hiring, Training, Development and Mentored -All CSRs to improve employee satisfaction, sales and referrals, quality and consistency, and overall excellent customer experience.

Denver, CO

• Managed a service team of six, providing audio systems to Chrysler and Ford dealerships for the Western U.S. (Colorado, Kansas, Nebraska, Utah, New Mexico, Wyoming)
• Increased customer satisfaction and revenues within 6 months of hire.
• Developed and implemented policies and procedures for staff training, efficient inventory management, and enhanced customer relationships.Company went out of business

Arvada, CO

• Recruited by company.
• Management of all general office operations
• Responsible for forecasts and reports for product management.
• Managed accounts payable, accounts receivable, and billing.
• Customer Service Excellence
• Order Processing / Transaction Management