Trilingual (French, English, Spanish), I'm offering my skills in Customer Success Management and Key Account Management to a company selling digital solutions in B2B.I acquired skills and practical knowledge of the "Leather Goods", the "Retail Web" and the "Food" industries through my latest work experiences.Amazon.fr (2010-14) :I work on the business development of the shoes & leather goods category during 4 years.In 2014, this category represent : 400 brands, more than 25 000 products in catalog, 1,4M units shipped and 9% of Amazon.fr total revenue.I created the trade marketing offer for Key Accounts, I worked on user experience optimisation, trade marketing and online sales operations : Promotional "Store in Store", SEO, Custom Brand Stores, e-mailing, Promotion tools widget implementation, Editorial content publishing.Thaï In Box Courbevoie (2014-19): I created a Thaï restaurant (franchise) and increased the value of my business asset of 38% in 5 years.I generated 14% additional incomes developing online sales working with foodtech companies. I simplify my administration management using web apps (cash register & book keeping) and generate customer commitment using a digital punch card.Rugbyman with entrepreneurial mindset. I'm a team player, customer centric and result orientated and I'm willing to embrace new challenges.You can rather call me +33 (0)6 63 34 07 67 or email me : thibault_mesnard@hotmail.f if you are willing to meet me and discuss your project development.