Toni Gneiting Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

• Facilitate seamless onboarding processes for organizational teams, ensuring new workers are efficiently integrated.• Provide expert support to leadership in troubleshooting system errors, resolving timekeeping discrepancies, and addressing payroll concerns.• Manage and oversee the accurate disbursement of payments to workers, ensuring compliance with financial protocols.• Collaborate with organizations to resolve failed invoices, guiding them back to operational efficiency.

Scottsdale, Arizona, United States

• Manage crisis situations effectively, mitigating potential damage to thecompany's image.• Collaborate with marketing teams to align messaging and visuals acrossall platforms for consistency in brand representation.• Implement monitoring tools to track online sentiment, allowing forprompt identification of emerging issues or opportunities.• Deliver timely reports to executives detailing current reputation statusand recommending strategies for ongoing enhancements.

Scottsdale, Arizona, United States

• Collaborated with cross-functional teams to identify opportunities forprocess improvement and increased efficiency.• Enhanced customer satisfaction rates through detailed analysis ofcustomer feedback data and subsequent improvements in serviceofferings.• Resolved customer complaints with empathy, resulting in increasedloyalty and repeat business.• Collaborated with team members to develop best practices forconsistent customer service delivery.

Scottsdale, Arizona, United States

• Assisted with training and development for new hires, providing ongoing mentorship to ensure team success.• Drove sales, UPT, and conversion in a $10M+ location, exceeding targets and contributing to revenue growth.• Delivered exceptional guest experiences by providing in-depth product knowledge and personalized recommendations.• Acted as an ambassador for Alo Yoga, upholding the brand's mission statement and values both in and out of the workplace.

Minneapolis, Minnesota

• Investigated suppliers' current environment by asking exploratory questions to drive adoption of retail customer vendors and upsell services• Collaborated cross-functionally with account teams to maximize upsell to suppliers of all sizes• Maintained customer satisfaction by responding in a timely manner and working effectively with the SPS account team

Business Administration And Management | Political Science

Diploma

Activities and Societies: Student of The Month (x2), Honor Roll, Choir, Future Educators Association, D.A.R.E. Role Model. 2x Student.

Business Administration And Management, General