• Provide expert advice to clients on the adoption and integration of Web3 technologies, including decentralized finance (DeFi) protocols, dApps (Decentralized applications), and NFT (Non-Fungible Token) marketplaces, enabling them to capitalize on emerging trends and opportunities• Guide startups and established clients in developing smart contracts, tokenomics, front-end UX, and security audits• Conduct research on emerging Web3 trends and technologies, resulting in the introduction of innovative features and optimizations to client projects• Relay client requirements and feedback to developers, ensuring that the developers’ efforts are precisely targeted toward achieving the client's vision• Advise clients with the development and implementation of strategic plans• Ensure end products comply with local state and federal regulations and compliance

The IT Service Desk Support Specialist Level 2 role is to support and maintain intercompany technology equipment, software, and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading corporate hardware, software, and end-user devices while ensuring optimal performance.Roles:• SCCM / Endpoint administrator• Microsoft 365 Global administrator • Adobe administrator• KBOX administrator • Verizon administrator

UMass IT Enterprise Desktop Support manages and supports enterprise computing devices; from file servers to the end-users computing and/or mobile devices. Enterprise Desktop Support offers an end-to-end solution for academic departments of the University of Massachusetts – Amherst.

Administration and Finance IT Help desk .

Part of team that provided level 1 and 2 technical support for 36,000+ users. Ensured quick resolution of user technological issues and service requests.