Tom Miller ~ Sr. Systems Engineer Email & Phone Number

working on recovering good health

Palo Alto, CA, US

• Worked in Great Lakes Region as a Core SE. Accounts primarily in Pittsburgh and Cleveland.
• Promoted into new NSBU Healthcare vertical as an NSX Specialist covering Ohio Valley Region (PA, WV, OH, IN, MI and KY).
• Completed multiple customer POCs with NSX and vRNI, resulting in Healthcare sales.
• Certified as a VCP6-NV (4/17), a VCP6-DCV (9/17) and VCP-NV 2019 (6/19)
• Promoted to Sr Partner SE in 4/18. Managed three national partners.
• Trained partners on all VMware products, but extensively on VMC-on-AWS and VMware Cloud Foundation solutions.

San Jose, California, US

• Joined Aruba through the addition of a new sales team in Western PA.
• Aruba ClearPass (identity management) sale in a previously 100% Cisco shop.
• Helping large University in upgrading to 802.11AC while migrating away from Xirrus.
• Competitive win against Meraki; not in my territory. All customer calls and demos were done remotely.
• Multi-product sale at a local hospital. Customer admits they reversed their decision.
• HP acquired Aruba Networks.

Burlington, MA, US

• Arbor is the leading security provider of DDoS Protection and network visibility devices.
• Cisco was an initial investor in Arbor and remains friendly; Cisco OEMs Arbor SP module.
• Drove product sales in OH, PA, NY, NJ and New England.
• Conducted online and in-person seminars on DDoS protection techniques. Demos used simulated network attacks in a VMware virtual environment.
• Assured successful customer trials by maintaining high touch during integration into their live networks, often while under attack.
• Maintained a high level of customer focus and satisfaction.

San Francisco, California, US

• Drove sales with 5 Sales Managers in the northeastern and central US.
• Conducted many online and in-person customer seminars on cloud technology, and howvirtualized and tunneled solutions would integrate with their existing networks.
• Territory was WI, IL, IN, MI, OH, PA, NY, NJ and New England.
• Meraki was acquired by Cisco Systems.

San Jose, CA, US

• Wireless Product Sales Specialist covering five commercial sales regions (44 Account Managers) in PA, WV, MD, VA and DC.
• Presented on wireless technology to customers, partners and internal resources in one-to-many seminar settings, in-person meetings, WebEx bridges and telepresence/video-conferencing.
• Left the position while at 112% of quota.

San Jose, CA, US

• Started at Cisco as a Channel SE. I was responsible for partner technical readiness.
• Presented on new technologies to customer and partner community.
• Strong technology focus in wireless networking, routing and switching, unified computing, virtualization, IP telephony and security.
• Large UCS and Fibre Channel switching wins at two Pennsylvania hospitals.
• Appraised with an X rating for the 2007 fiscal year. X is the highest level which is reserved for the top 2% of employees.
• SE Sales contest winner in IP Telephony (2001) and Security (2005).

US

• Managed a technical support team of 12 people. Our team supported the LAN Edge products for FORE and partner ATM-attached products.
• Directly coordinated problem resolution for critical customer situations.
• Visited critical customer accounts and provided vision in their network development.

US

• Presented on ATM technology to prepare TAC and Field Sales organizations.
• Resolved customer problems with ATM-attached and LAN Edge attached products.
• Was hired as eighth member of FORE Systems Technical Support.

US

• Authored and enacted a plan to migrate Legent to a routed IP network.
• Established first Legent remote access solution (ppp and slip on V.32).
• Established first Legent SDLC-over-IP solution to save on WAN circuits.

Cranberry Township, PA, US

• Identified and developed networking solutions based on customer requirements.
• Provided support for internal and external networks, including problem-resolution.

Mba, Business Administration

Bsee, Electrical Engineering