Field Technician
CurrentCoordinating with Dispatch and the customer to schedule an appropriate time for work orders.Identify and service network and telephone equipment.Installation of equipment racks, network equipment, and telephone systems.Accurately diagnose and troubleshoot issues with network equipment and telephone systems.Running additional phone lines or DEMARC extensions when required.Effectively communicate information about the problem and solution to both dispatch and the… Show more Coordinating with Dispatch and the customer to schedule an appropriate time for work orders.Identify and service network and telephone equipment.Installation of equipment racks, network equipment, and telephone systems.Accurately diagnose and troubleshoot issues with network equipment and telephone systems.Running additional phone lines or DEMARC extensions when required.Effectively communicate information about the problem and solution to both dispatch and the customer.Document all work done on site with digital photography. Show less