Todd Michael Jacobs Salazar Email & Phone Number

United States

I provide small businesses to large corporations, professional consultation services in all areas of Computer Engineering and Management Information Systems.

Harahan, Louisiana, United States

Administered full-service IT support for 3 plants in Louisiana and Mississippi, in a corporate network environment. Expertly installed, set up, configured, and maintained all systems and software. Provided a full range of troubleshooting, repair, and maintenance to all users.

Greater New Orleans Region

As the owner and operator of my own small business, I provided IT consulting services and support to diverse clients, including Entercom New Orleans, LLC. I also collaborated with Cox Business, AT&T, and Windstream to meet clients’ voice and data needs, and installed network cabling across an array of environments. For many clients, I completed a broad range of break/fix tasks for desktops, laptops, and servers of all makes, as well as installing, setting up, and troubleshooting network devices.

New Orleans, Louisiana, United States

During my time with Entercom New Orleans, I delivered full-service IT support for 130 users in a busy corporate network environment. Daily, I installed, set up, configured, and maintained an array of systems and software—including HP and Cisco managed switches, HP backup servers, and Telos VX phone system with Asterisk PBX and Axia Xnodes. I enjoyed managing HD radio importers and exporters for radio stations, as well as TRE, Slingshot, JMSAC, and JumpGate hardware and specialized software for artist experience for HD radio text and graphics. Of course, like in any IT support position, I provided a full range of troubleshooting, repair, and maintenance, and I was able to communicate technical terms and situations clearly and professionally to my colleagues who lacked technical expertise.

New Orleans And Baton Rouge, Louisiana

In my time with EXCELth, I drove all IT support for network, system, software, and phone needs for a busy healthcare organization. I initiated and updated department processes and procedures for maximum efficiency and profitability, and managed user accounts, groups, and permissions across the enterprise. Additionally, I interfaced with leaders throughout the organization and explained IT and network issues relevant to various situations. During the two years I was there, I led a company-wide migration to Exchange 365, and I created job aids, complete with photos, for key processes, such as motherboard replacement, hard drive replacement, and setup of a new pc on the company network.

New Orleans, Louisiana, United States

In performing this role with the NO/AIDS Task Force, I ensured the functionality of all systems and hardware for a high-volume user-heavy environment. As part of that role, I oversaw break/fix and teardown of desktops, laptops, and servers, of all makes and models, and I utilized SCCM to deploy software, perform patch management, and inventory software. I left my mark with the organization by designing and implementing a new inventory system to track agency computer assets, and by authoring checklists for procedures for setting up laptops and computers on the network, complete with photos.

Saint Rose, Louisiana, United States

Directed the Parts department for a global corporation specializing in engines and energy systems.•Reorganized the company’s physical inventory of $1.7 million to streamline the ordering process for customers.•Established new shipping contracts to save the company and clients costs of 10 percent or more.•Increased the sales of consumable spare parts by 10 percent through the formation of new dealer agreements that I spearheaded to form a better partnership with our major dealer.•Praised and commended by the owner of our major dealer for my dedication and commitment to provide them with the best service, above and beyond the call of duty.•Created new quotation and order forms to further streamline client order process.•Working knowledge and experience in repairing and overhauling marine diesel engines.

Greater New Orleans Region

Started with the company after the Hurricane Katrina disaster and quickly worked my way from a Quality Control Monitor to Supervisor with multiple management duties and responsibilities.•Managed a group of 10 or more inspectors and monitors to ensure the day-to-day operations of the efficient disaster recovery from Hurricane Katrina and Hurricane Rita.•Created an Access database to efficiently manage and maintain public complaints, damages, and accidents.•Investigated on-the-job accidents, damages, and injuries.•Interacted with various federal, state, and local agencies to provide reports and ensure quality control.•Inspected various debris removal sites for proper classification and measurement of debris removal.•Inspected various structures for demolition and created engineering reports to ensure public safety.

Management Information Systems, Computer And Information Sciences And Support Services

Studied business management, accounting, finance, computer software applications, programming, and network and hardware infrastructure.

Bachelor'S Degree, Computer And Information Sciences And Support Services