Tina Moe Email & Phone Number

Moorhead, Mn, Us

Clay County, Minnesota, United States

Minneapolis, Minnesota, United States

Responsible for monitoring and coordinating judicial resources, courtroom assignments, and interpreter services for limited-English speaking litigants to allow equal access to our Judicial System. Including addressing questions and concerns from judicial officers, judicial staff, internal staff interpreters, agencies, and the public in a professional, respectful, and collaborative manner.Overseeing interpreter scheduling for Hennepin County District Court, providing direction for the Scheduling Unit, working closely with the division supervisor, responding to inquiries from internal and external customers; balancing and scheduling routine work assignments, coordinating coverage, providing back-up for staff, acting as a resource on policies, procedures, and practices.Monitor quality of interpreter services; address complaints regarding specific encounters; provide policy updates to judicial officers and employees, interpreters, and agencies to inform them of new rules and procedures for interpreter services. Review and process invoices from interpreter agencies; resolve billing discrepancies; update interpreter database and submit information for payment processing. Develop training manuals/materials; develop and redesign forms, form letters, and routine correspondence for staff use. Oversee training of staff; arrange training with other court personnel and designated trainers. Serve as a resource person to staff by training and instructing daily operations in the Scheduling/Interpreter's Office. Monitor and coordinate judicial resources for calendar coverage. Coordinate courtroom resources for calendar coverage needsdaily operations of the Scheduling/Interpreter's Office. Prepare, sort, and correct daily, weekly, and monthly reportsProvide backup to Court Operations Supervisor as needed

Burnsville, Minnesota, United States

Brooklyn Park, Minnesota, United States

Sorting, scanning, and stacking packages on pallets, helping to get customer orders ready for delivery.

St. Cloud, Minnesota Area

Establish and maintain records of incarcerated individuals. Answer telephone, greet and direct the public. Receive and process requests for data following state statutes and county policies and procedures. Develop ongoing implementation of consistent records management system (RMS) and input data into RMS. Prepare review and distribute reports. Maintain photograph and fingerprint data for the BCA.

Saint Cloud, Minnesota

Burnsville, Minnesota

Responsible for submitting and following up on claims with health insurance companies to receive payment for services rendered by a healthcare provider. This position is responsible for overseeing all billing authorizations for River Ridge within Options Minnesota, setting up payment arrangements with clients, and collecting payments.

Phoenix, Arizona

Primary responsibilities are subject to rotation through the various schedules and job duties dependent upon business needs.Training Functions:•Perform hands-on practice with new agents on during further hire training•Assist with the knowledge transfer during the on the job training process•Conduct discussions about the new agent’s call performance and provide constructive feedback•Provide quality customer and technical service through one-call resolution and establish long-term customer relationships•Accurately respond to questions from new hires and assist customers with product features, installation, setup, troubleshooting and hardware operationsChat Functions:•Receive, evaluate, research, and resolve customer issues that require a higher level of expertise to ensure customer satisfaction•Assist to resolve customer escalations•Accurately respond to questions from Dish employees and assist customers with product features, installation, setup, troubleshooting and hardware operations•Provide feedback to coaches in cases where agent development is needed•Assist agents in determining proper flows and tools to utilize while assisting customersTeam Development:•Support transition pod agents as they learn and adapt new skills•Complete playbook evaluations to develop a skillset•Facilitate team meetings to ensure effective communications and that all team members have the most current information available•Properly analyze and communicate performance results

Phoenix, Arizona

Real time development of Customer Service, Technical Support, Advanced Technical Support, and Broadband agents through thread support and one on one's. Provide metric goals and assist agents in achieving their goals in order to promote to the next level. •Support agents as they learn and adapt new skills•Complete playbook evaluations to develop skillset•Facilitate team meetings to ensure effective communications and that all team members have the most current information available•Properly analyze and communicate performance results

Phoenix, Arizona Area

Certified Techical Support Representatives are responsible for resolving customer issues, preventing future callbacks through amazing customer service and intuition into customer needs, and promoting the award-winning products (like the Hopper w/ Sling) and services (like PrimeTime AnyTime) while operating at maximum efficiency and with the utmost professional courtesy.Primary responsibilities fall within the following categories:•Payments and Billing - accept payments by a variety of methods, offer self-serve payment solutions, explain charges and credits on the customer’s bill, and resolve complex billing scenarios•Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and educate customers about the many features of DISH’s award-winning products•Sales - use a consultative approach to educate and offer existing customers additional programming, and promote products and services to enhance their DISH experience•Accurately respond to questions and assist customers (internal and external) with product features, installation, setup, and troubleshooting and hardware operations primarily via phone

Phoenix, Arizona Area

•Payments and Billing - accept payments by a variety of methods, offer self-serve payment solutions, explain charges and credits on the customer’s bill, and resolve complex billing scenarios•Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and educate customers about the many features of DISH’s award-winning products•Sales - use a consultative approach to educate and offer existing customers additional programming, and promote products and services to enhance their DISH experience

Phoenix, Arizona Area

Phoenix, Arizona Area

Product support for TurboTax customers

Edgewater Estates St. Cloud, Mn

• Ordering and maintaining the inventory of cleaning supplies• Light maintenance & housekeeping• Cleaning, vacuuming, windows & floors• Prepare apartments for next tenant• Responsible for routine maintenance for the grounds and each apartment area.• Responsible for reporting and follow up on non-routine repairs and property work.• Recommending improvements to improve efficiencies

Clearwater, Mn

• Experience/ knowledge of mixed beverages, specialty liquors and craft beers to serve customers • Inventory Management: Estimate product demand according to seasonal trends and popularity. Maintain appropriate inventory to avoid the overage or depleted stock. Prepare orders for multiple vendors’ delivery schedules.• Mix, pour and serve drinks for bar clientele• Prepare and fill meal options and answer customer questions. • Engaged with bar customers and provided outstanding service to increase customer loyalty.• Organize and coordinate promotional events such as pool, dart and game tournaments• Cleaning/ light maintenance

Plymouth, Mn

• Head working manager and problem solver for the insurance processing department• Responsible for managing clearinghouse functionality. • Submitting enrollment forms for claims, electronic funds transfer, and electronic remittance advice to payers. • Review and reconcile claims rejected by the clearinghouse, inaccurately submitted claims, and verify payer requirements for accurate filing requirements. • Responsible for enrolling new franchise business with electronic claims submission, and electronic payments. • Submitting audiology claims to insurance payers for reimbursement. • Maintaining aging reports and follow- up with payers to ensure accurate and timely claims submission and payments. • Train new and temporary employees to include cross-training of employees • Keeping up to date with ever-changing payer requirements for hundreds of clinics across the U.S. • Analyze professional billing practices, create action plans, implement process improvements • Revenue cycle process best practices implementation and management • Organizational governance defined by OIG recommended corporate compliance programs • Conduct contract research acquiring extensive health plan payer policies and procedures

Responsible for managing electronic claims submission through the HealthFusion and Netwerkes clearinghouse systems. Submitting enrollment forms for electronic claims submission, electronic funds transfers, and electronic remittance advice for corporate owned stores as well as multiple Franchise locations.Review and handle claim rejections in HealthFusion from payer rejections, to claims submission errors as well as audit transmissions to ensure claims have been received by the payer.Filing Audiology and Hearing Aid claims to insurance payers for proper reimbursement.Hold individual as well as group training sessions for new and existing employees on payer specific requirements for all payers within any billing region. Auditing claims for quality and accuracy prior to submission.Communicate with various departments within the organization as well as insurance payers regarding billing and reimbursement of claims.

Morris, Mn

Responsibilities included sending accurate Behavioral Health, Vision, Physician, and Hospital claims to the appropriate payers, including Medicaid, Medica, Preferred One, Ucare, Auto/ Liability, Workers Compensation, and many other commercial plans.Transmittal of Medicaid claims using MN-ITS and V-med software programs.Balanced remittance advice and audited accounts, to ensure claims were adequately reimbursed, and applied to patient accounts.Collect balances from patients and insurance payors for balances due.Submit for print UB92s, HCFA 1500, and patient statements for the business office.

St. Cloud, Mn

Bachelor'S Degree Cum Laude, Industrial And Organizational Psychology, 3.65

Activities and Societies: President’s List Summer 2020

Aas, Health Information Technician

General, High School/Secondary Diplomas And Certificates