T. Monika Carter Email & Phone Number

Chester, Virginia, United States

Chester, Virginia, United States

Took over management of all claims. Through working closely with vendors and co-workers, incoming raw material damage and defects were reduced by 50%Streamlined and simplified the board defect claims process, which cut the claims to credit time down by 60%.Worked with Procurement and Legal departments when bringing a new vendor on board.Supported the changeover from Lotus Notes to Office 365 at both the VA and the NC facilities as the Office 365 Super ChampionRecertified as Integrated Internal Auditor for ISO 9001, ISO 14001 and OHSAS 18001 and conducted regular Internal Integrated Systems Audits and Vendor Audits at their facility.Documents Administrator - updated documents as needed, maintained the IMS document database in MQ1 and tracked all controlled hard copies. Was responsible for Production labels.Multiple database management and reporting (i.e. monthly environmental data reporting, production flash reports)Provided administrative support to various departments (i.e. daily production data accuracy control and upload)Member of the Quality Committee, the Safety Team, and serves as a First Responder – trained in First Aid, CPR and AED.

Chester, Virginia, United States

Managed multiple customer accountsWas responsible for ordering raw material (multimillion $/year paperboard account) in various widths and calipers based on a frequently changing schedule. By observing trends and anticipating demand I was able to reduce the in-house board inventory by 40%.Conducted regular internal audits, performed some document administrator duties, was responsible for product labels and multiple database management.

Chester, Virginia, United States

Was part of the team which prepared the company for its initial ISO 9000, ISO 14000, and OHSAS 18000 certification.By preparing most of the documentation I was instrumental in achieving initial certification and have been ever since involved in all subsequent successful recertification efforts.Was part of the team which set up the company’s document system and subsequently became its administrator.Became Lead Internal Auditor of the company.Participated in various CI projects, which resulted in elevating the company’s sigma score by 1.6Created the Quality Defects Manual for training purposes.

Chester, Virginia, United States

Assisted Human Resources during start-up with the staffing of the production floor.Was responsible for assorted receptionist, clerical and administrative duties.

Sydney, Nsw Australia

Ran the office of a small, start-up Software company, was responsible for customer service, over the phone follow-up sales and marketing as well as invoicing and general administrative duties.(In July 2003 the company was moved to Melbourne, VIC Australia, and in Dec 2006 it was renamed to VISIPLAN PTY LTD. In April 2007 the company was sold to IRESS for A$48.2 M and as of Dec 2013 is in liquidation.)

Sydney, Australia

Medical receptionist duties as well as assisting two chiropractors with patients, including preparing x-rays. Inventory control of various herbs and supplements on the premises and accounts receivable duties.www.sydney-spinal-care.com.au/

Sydney, Australia

Customer service, inventory control and book keeping.

Sydney, Australia

Customer assistance, inventory control and book keeping.

Vienna, Austria

Supported the company system's infrastructure and troubleshooted as needed.

Brunn Am Gebirge, Austria

Supported the company system's infrastructure and troubleshooted as needed.

Vienna, Austria

Managed day to day admin for a small Import Export company.