Tim Morgan Email and Phone Number

Lead Manager• Experience using Boomtown, Follow-Up Boss, and Chime (Salesforce clones for real estate) • Created and optimized customer journey campaigns to target leads throughout the marketing funnel. These touch points included personal calls, emails, texts, and direct mail. • Assigned qualified leads to real estate agents and continued to monitor the lead throughout the sale processReal Estate Agent• Coordinated with lenders, home inspectors, title companies, real estate agents, and clients to ensure that closings were completed on time and without error• Managed formal documents such as purchase agreements, deeds, and leases related to the real estate buyer /seller process • Experienced in the negation tactics to provide the best outcome for my clients

• A key leader in the growth and profitability of AMC Stubs – AMC Theatres’ best-in-class loyalty and rewards program• Led cross-functional teams to re-launch AMC Stubs in 2016• Grew AMC Stubs from 2.5M members to over 22M members in under three years – 780% growth • Executed omnichannel marketing campaigns to drive incremental AMC Stubs member spend and theatre visits totaling ~$1B in sales annually• Planned and executed biannual flash sales contributing over ~$2.5M in incremental member spend per year • Served as a key business owner to define creative, product launches, member benefits, and mobile/website enhancements requirements• Implemented automation of member life-cycle communications and optimized through A/B testing • Streamlined AMC IT processes, improving speed to market for marketing campaigns – 80% reduction in delivery time

• Led growth of three loyalty programs: o National Emerald Club: ~1.6M active members generating ~$1.5B in annual revenue o Enterprise Plus: ~2.8M active members generating ~$1.6B in annual revenue o Alamo Insiders: ~200K active members generating ~$70M in annual revenue• Improved member participation in annual promotions by 44%, driving 100%+ ROI returns for eight straight years • Increased member usage of reward benefits by 53% resulting in member spending increasing by 32% • Utilized user research to improve and develop the Emerald Club App, Enterprise Plus App, and Alamo Insiders online experience resulting in a 50%+ growth in downloads and increased communication opt-in rates by 12% • Leader of the marketing strategy for Brand Integrity, Brand Awareness, Customer Research, and Loyalty Programs• Utilized life-cycle/automated communications to target members with timely and personalized messages improving engagement rates by 37% • Returned National Emerald Club to the #2 car rental loyalty program post-bankruptcy• Part of the transition team as Enterprise Car Rental acquired National Car Rental and Alamo Rent-A-Car in 2008

• Led retention/ loyalty campaigns to four regions. • Leveraged quantitative & qualitative customer data to create marketing strategies• Led customer retention training for retail and call centers• Part of “New Market” launch teams: Chicago and St. Louis. • Developed and maintained market dashboards

• Executed surveys and focus groups for companies such as McDonald’s, Pizza Hut, Sprint (Now T-Mobile), and Dolly Madison• Assisted in the launch of products such as McGriddle, MCD Dollar Menu, and Stuffed Crust Pizza • Served as a data analyst on all of the projects noted above