A Pioneer of Excellence in the Property Loss IndustryGreg Dillon is the leading Time & Material (T&M) Subject Matter Expert (SME) in the property loss industry, representing contractors, carriers, and many more. With a career spanning over 39 years, Greg Dillon is a pivotal figure in this field. His journey began as a restoration contractor, where he gained critical hands-on experience managing residential to complex commercial and industrial losses. This early phase laid the groundwork for his later achievements, demonstrating a natural progression from practical work to strategic innovation, ultimately leading to the establishment of North America's largest T&M program provider.In 1989, while working on damage caused by Hurricane Hugo in Charleston, SC, his insight into the industry's specific needs led to the creation of his T&M Estimating and Billing program. This initiative reflected his deep commitment to addressing the unique challenges of the property loss sector, particularly those related to commercial and industrial losses. His programs were not merely tools but represented a paradigm shift, specifically designed to navigate the industry's complexities while delivering accurate, consistent, and transparent results.Under Dillon's leadership, T&M Pro emerged as a beacon of innovation and advocacy within the industry. The programs developed under his guidance were designed to meet the specialized needs of restoration professionals while strictly adhering to established agreements. His philosophy of accuracy, consistency, and transparency became the cornerstone of T&M Pro's operations, embedding these values into every aspect of the company's services.Greg Dillon's transformation from a restoration contractor to a subject matter expert in Time and Material (T&M) processes showcases his enduring commitment to excellence and innovation. Even after selling his company in 2019, his dedication to educating others about T&M processes and industry standards remains unwavering. His ongoing efforts within the T&M sector continue to enhance restoration professionals' capabilities, shaping the industry's future.Today, Greg Dillon is a luminary in the property loss industry, synonymous with pioneering excellence. He advocates for the industry, always prioritizing what is right, supported by facts and not opinions. When needed, he jumps into the trenches to help. His legacy is deeply ingrained in the industry, a testament to his transformative journey marked by persistent innovation and advocacy.