A results-driven Product Manager, Scrum Product Owner, IT Business Systems Consultant, Analyst, and Engineer with Product-Lead Growth, Scrum, Business Analysis, and Business Process Management (BPM) certifications. A supportive team player with strong analytic, communication, and problem-solving skills; and a keen attention to detail. A proven thought leader in diverse organizations including:1. A $20M hypergrowth connected payroll services company specializing in US small businesses;2. A $10M regional software company delivering CAMA and tax solutions for US municipal governments;3. A $1.2B international enterprise software organization helping clients make better decisions and get work done with low-code development, real-time AI, and intelligent automation;4. A $30.4B, Fortune 100 financial services corporation; and5. An independent nonprofit healthcare services research agency.Skills and Expertise:• Non-Industry-Specific: product management, product owner, scrum master, Agile transformation, user experience (UX) design, business analysis, Agile and Waterfall SDLC methodologies, matrix team leadership, requirements management, process improvement, data warehousing, project management• Enterprise Software: computer-assisted mass appraisal (CAMA), tax administration & collection, customer relationship management (CRM), digital process automation (DPA), artificial intelligence (AI), robotic process automation (RPA), business process management (BPM), case management, real-time decisioning• Financial Services: commercial banking, loan origination, loan servicing, online banking, document imaging, document management, credit card application processing, customer correspondence management• Healthcare: medical device testing and investigation; medical technology assessment, planning, procurement, and management
Listed skills include Business Analysis, Process Improvement, Analytics, Sdlc, and 32 others.