Tom Reilly Email and Phone Number
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A results-driven Product Manager, Scrum Product Owner, IT Business Systems Consultant, Analyst, and Engineer with Product-Lead Growth, Scrum, Business Analysis, and Business Process Management (BPM) certifications. A supportive team player with strong analytic, communication, and problem-solving skills; and a keen attention to detail. A proven thought leader in diverse organizations including:1. A $20M hypergrowth connected payroll services company specializing in US small businesses;2. A $10M regional software company delivering CAMA and tax solutions for US municipal governments;3. A $1.2B international enterprise software organization helping clients make better decisions and get work done with low-code development, real-time AI, and intelligent automation;4. A $30.4B, Fortune 100 financial services corporation; and5. An independent nonprofit healthcare services research agency.Skills and Expertise:• Non-Industry-Specific: product management, product owner, scrum master, Agile transformation, user experience (UX) design, business analysis, Agile and Waterfall SDLC methodologies, matrix team leadership, requirements management, process improvement, data warehousing, project management• Enterprise Software: computer-assisted mass appraisal (CAMA), tax administration & collection, customer relationship management (CRM), digital process automation (DPA), artificial intelligence (AI), robotic process automation (RPA), business process management (BPM), case management, real-time decisioning• Financial Services: commercial banking, loan origination, loan servicing, online banking, document imaging, document management, credit card application processing, customer correspondence management• Healthcare: medical device testing and investigation; medical technology assessment, planning, procurement, and management
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Senior Product ManagerConnectpay Payroll Services Aug 2021 - PresentFoxboro, Ma, UsConnectPay is a connected payroll services company that specializes in serving US small businesses and their employees. ConnectPay manages its clients' payroll processes in its core payroll and tax platform and connects these small businesses with industry expert partners in workers’ compensation, retirement, insurance, and other key services.• Leading digitalization and process improvement of our client onboarding experience to make an even better first impression on our small-business customers• Driving the selection, procurement, and implementation of a low/no code platform for workflow and other rapid application development solutions• Identifying, documenting, and implementing process improvements throughout the organization with a current focus on operations, tax, and banking• Defining and implementing best practices for Microsoft Teams & SharePoint across the organization
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Director Of Product ManagementVision Government Solutions, Inc. Mar 2019 - Dec 2019Hudson, Massachusetts, Us• Introduced and implemented a Design Thinking approach and a UX Design System in what was a back-end development centric organization with no UI designers or front-end developers• Accountable for the Agile delivery of Vision's next-generation Tax Administration, Tax Collection, and Utility Billing software• Owned the product roadmap, backlog, and end-user experience for Vision's first web-based, SaaS application -
Senior Product Manager, Platform DevelopmentPegasystems Jan 2014 - Jan 2019Cambridge, Ma, Us• Sought out by the Agile@Pega community for my Agile transformation experience and SME knowledge• As a Scrum Product Owner, I directed, designed, and delivered key real-time Agile, case management, business analysis, and Agile project management functionality of Pega’s enterprise strategic business applications software platform• Managed, prioritized, and set the product backlog vision for these functional areas• Oversaw and owned the timely and quality delivery of remote Scrum teams based in India -
Business Systems Consultant | Senior Data Management Manager, Enterprise Data ServicesCapital One Aug 2010 - Jan 2014Mclean, Va, Us• Led a cross-functional, geographically-dispersed Agile team to implement data warehouse and business intelligence reporting solutions that strengthened Commercial Banking’s analytic capabilities• Led full-lifecycle business analysis for the Wholesale Credit data work stream of a $220 million Basel II compliance program to ensure the enterprise would be compliant with the Basel II final rules• Managed business systems analysis and post-production control planning of a 150-member project team that implemented an enterprise-wide risk rating scale to provide a Basel II-compliant means for scoring and evaluating the risk of default, strengthening overall credit risk management• Elicited, documented, and managed the business, system, and data requirements for an Agile team that implemented the data infrastructure to ensure Basel II-compliant qualification and capital calculation requirements for all Wholesale Credit Commercial Banking products• Led business systems analysis for the Agile Data Management and MIS work stream of a $70 million infrastructure program that integrated and delivered a single set of Commercial, Small Business, and Credit Risk Management platforms increasing efficiency across the enterprise -
Master Business Systems AnalystCapital One Jan 2001 - Aug 2010Mclean, Va, UsUS Installment Loans, 2008 – 2010• Led a remote team of analysts, subject matter experts, designers, developers, and testers in managing loan fulfillment requirements for a new $12 million loan originations platformHealthcare and Home Improvement Finance, 2006 – 2008• Led a cross-functional team in the elicitation, documentation, and management of over 1,000 requirements for a new $10 million loan originations system• Provided requirements and process management expertise to an Agile team that implemented a new customer relationship management system (Salesforce.com) for the national sales teamNational Direct Banking, 2004 – 2006• Managed over 4,000 business and system requirements for a $17 million bank integration program that decommissioned a legacy banking platform, resulting in $10 million annual cost savings• Managed the consolidation and implementation of over 40 desktop applications that supported the back office, call center, and fraud functions in National Direct Banking and Capital One BankProduction Services, 2001 – 2004• Managed the enterprise-wide imaging project portfolio for all internal imaging customers• Managed and implemented requirements for an imaging system that provided new functionality, increased scalability, and improved stability for the Document Management organization
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Senior Business Systems Analyst, Document TechnologiesCapital One Jun 1999 - Jan 2001Mclean, Va, Us• Served as the liaison between IT and internal lines of business for a FileNet imaging platform• Brought on new internal customers, implemented enhancements, and provided production support
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Consultant, Applied Solutions GroupEcri Institute Sep 1998 - Jun 1999Plymouth Meeting, Pennsylvania, Us• Managed a 10-person team on a $3 million project for the largest for-profit healthcare system in the US that developed the client’s Y2K compliance database used by its 500+ healthcare facilities• Established medical technology assessment and strategic planning programs that identified more than $2 million in cost savings and were integrated into the client hospital system’s capital budget process -
Senior Project Engineer, Health Devices SystemEcri Institute Jun 1998 - Sep 1998Plymouth Meeting, Pennsylvania, Us• Developed, implemented, and maintained a medical-device database used internally to perform Y2K compliance assessments for healthcare facilities, resulting in over $1.5 million in revenue and the development of a web-based application marketed externally
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Project Engineer, Health Devices SystemEcri Institute Jan 1995 - Jun 1998Plymouth Meeting, Pennsylvania, Us• Designed, conducted, and authored comparative evaluations of in-line blood/solution warmers and mobile high-efficiency-filter air cleaners published in ECRI’s monthly Health Devices journal• Authored technology overview articles on surgical diode lasers and telemedicine, as well as problem reporting articles on a variety of medical technologies
Tom Reilly Skills
Tom Reilly Education Details
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The Wharton SchoolStrategic Management -
University Of PennsylvaniaBioengineering And Biomedical Engineering
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Cumberland Valley High SchoolCollege/University Preparatory And Advanced High School/Secondary Diploma Program
Frequently Asked Questions about Tom Reilly
What company does Tom Reilly work for?
Tom Reilly works for Connectpay Payroll Services
What is Tom Reilly's role at the current company?
Tom Reilly's current role is Designing, developing, & delivering lovable customer experiences.
What is Tom Reilly's email address?
Tom Reilly's email address is to****@****ega.com
What is Tom Reilly's direct phone number?
Tom Reilly's direct phone number is +161786*****
What schools did Tom Reilly attend?
Tom Reilly attended The Wharton School, University Of Pennsylvania, Cumberland Valley High School.
What are some of Tom Reilly's interests?
Tom Reilly has interest in Science And Technology, Environment, Education, Children.
What skills is Tom Reilly known for?
Tom Reilly has skills like Business Analysis, Process Improvement, Analytics, Sdlc, Requirements Management, Data Warehousing, Team Leadership, Management, Project Planning, Loan Servicing, Enterprise Software, Scrum.
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