Areas of Expertise: Prepaid and Payroll Card Management, UAE Wages Protection System (WPS) Payroll Processing, Transaction & Settlement Reconciliation, Bank Reconciliation , ATM Settlement Reconciliation , Cash Dispute Handling & Fraudulent Investigations, MasterCard & UnionPay Chargebacks, Revenue Calculations, MIS Data Analysis & Reporting ,Handling Portfolio migration including Data and Card migration, B2B Management, Customer Relationship & Operational Management, Client Retention and Coordination, New Product Development Support & Sales Coordination, Client Onboarding, KYC & Due Diligence Implementation, AML(Anti Money Laundering) and World-Check Verification's , Support for Product Development & Process Automation (Prepaid /Payroll Cards, Mobile App, EMV & Contactless Cards ,ATMs, POS , Kiosks) System User Interface Testing & Implementation, Call Centre and Document Management, Excellent Customer Service skills, Team Management, Problem Solving Skills and well versed in Microsoft Office –Microsoft Word, Microsoft PowerPoint and Advanced Microsoft Excel.