Please complete the CAPTCHA to continue
@innovatia.net
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Timothy Munn is listed as Technical Support Engineer at StorMagic, a with 64 employees, based in Fredericton, New Brunswick, Canada. AeroLeads shows a work email signal at innovatia.net and a matched LinkedIn profile for Timothy Munn.
Timothy Munn previously worked as Principal Support Specialist at Innovatia and Interim Technical Services Manager at Innovatia. Timothy Munn holds Information Systems Specialist +, Information Technology from Eastern College.
This section adds company-level context without repeating Timothy Munn's masked contact details.
AeroLeads found 1 current-domain work email signal for Timothy Munn. Compare company email patterns before reaching out.
I am an IT Systems Specialist with experience leading support teams and providing top quality service supporting clients software. I have a strong ability for learning new technologies. From my education and experiences I have developed skills in the area of computer networking, troubleshooting, administering and supporting software applications and various operating systems, including both Windows and Linux platforms.
Listed skills include Windows 7, Technical Support, Troubleshooting, Computer Hardware, and 44 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Canada
• Providing remote troubleshooting and configuration support for StorMagic's SvSAN and SvKMS solutions.• Assisting with deployment and implementation of SvSAN and SvKMS solutions.• Working with clients to review VMware and Hyper-V configuration and the impact on SvSAN.• Continuous upskilling in VMWare, Hyper-V and KVM based virtualization.
Fredericton, New Brunswick, Canada
• Providing subject matter expertise to junior and intermediate level resources on the support team.• Responsible for coaching and mentoring members of the team to improve their performance.• Responsible to inspect process adherence and call out any non-conformances.• Assisting Manager with identifying areas of improvement and carrying out procedures to develop team.• Responsible to ensure product training curriculum is up to date and accurate.• Responsible for being up to date on new releases of the software in order to then teach it to the rest of the team.
Fredericton, New Brunswick, Canada
• Managing the Avaya SAL and AES Support Teams within Innovatia• Providing consistent oversight on service tickets progress to ensure customer timelines and expectations are managed.• Being the primary escalation point for support staff regarding issues, coordinating across multiple teams to ensure issue resolution is completed in a timely manner.• Responsible for mentoring members of the teams to improve their performance and to ensure that key performance indicators are met.• Utilizing reporting on a daily basis to monitor progress on each team members performance and identifying areas that need improvement proactively.• Responsible for the evaluating the capabilities of each team member and scheduling the members hours so that the best coverage is offered to the customers at all times.
Fredericton, Nb
• Leading the Avaya SAL Backbone Support Team within Innovatia• Responsible for distribution of service requests across team members in a manner that optimizes the teams production.• Providing support to team members when assistance is required to resolve cases.• Responsible for coaching and mentoring members of the team to improve their performance and to ensure that key performance indicators are met.• Being the primary point of contact between team members and management.• Being the first person to learn the new releases of the software in order to then teach it to the rest of the team.• Responsible for the evaluating the capabilities of each team member and scheduling the members hours so that the best coverage is offered to the customers at all times.
Fredericton, Nb
• Perform work in the capacity of a SAL Backbone-Engineer for Avaya.• Provide remote Tier 3 support for Avaya Secure Access Link (SAL) Gateways and Avaya Diagnostic Servers (ADS), including troubleshooting, configuration and implementation of new and existing SAL and ADS installations.• Routinely perform remote maintenance via the SAL Web Interface and Linux command line interface on customer equipment• Provide remote support for Avaya Policy Server installations.• Work to isolate customer network issues that prevent proper communication between the customer’s SAL server, the customer’s SAL supported managed elements and the Avaya remote access concentrator, general access (SAS) and alarm core servers.• Work with other members of the team to increase our effectiveness.• Work in a support role assisting in the training of new team members.
Fredericton, Nb
• Troubleshooting of various brands of computers.• Repairing and Restoring PC’s and Laptops. • Testing and Sorting donated electronic devices.
Fredericton Nb
• Provided 1st level Technical Support for Fido.• Provided Customer Support for Fido Customers
Fredericton Nb
• Diagnosed and repaired computer issues • Performed preventative maintenance on clients computers • Installation of new hardware and software • Setting up user accounts and email • Verified server backups • Performed work both on site and at office
Fredericton, Nb
• Responsible for opening and closing of store • Perform maintenance duties • Responsible for finances during shift • Calculated daily sales • Responsible for fuelling up customers vehicles • Keeping a customer-friendly and clean environment
Other employees you can reach at stormagic.com. View company contacts for 64 employees →
Samuel Norman
Colleague at StormagicNewport, Wales, United Kingdom
View →
TC
Tomm Child
Colleague at StormagicBristol, England, United Kingdom
View →
KW
Kayn Watkins
Colleague at StormagicBristol, England, United Kingdom
View →
BP
Ben Puttick
Colleague at StormagicBristol, England, United Kingdom
View →
KB
Kalli Buchan
Colleague at StormagicBristol, England, United Kingdom
View →
MN
Mario Nuñez Oñate
Colleague at StormagicFrankfurt Rhine-Main Metropolitan Area, Germany
View →
GB
Giles Burgess
Colleague at StormagicBristol, England, United Kingdom
View →
MB
Michał Belczyk
Colleague at StormagicCracow Metropolitan Area, Poland
View →
AM
Atul M.
Colleague at StormagicNoida, Uttar Pradesh, India
View →
JB
Jennifer Bauer Kimmell
Colleague at StormagicMonroe, New Jersey, United States
View →
Includes Studies in the following areas: Network+ A+ Security+ Windows 7 Configuration Windows Server 2008 Active Directory Configuration.
Biblical Studies Pastoral / Evangelistic Studies Comparative Religion Studies Counseling Studies Leadership Training Communication /.
Quick answers generated from the profile data available on this page.
Timothy Munn works for StorMagic.
Timothy Munn is listed as Technical Support Engineer at StorMagic.
AeroLeads has found 1 work email signal at @innovatia.net for Timothy Munn at StorMagic.
Timothy Munn is based in Fredericton, New Brunswick, Canada while working with StorMagic.
Timothy Munn has worked for Stormagic, Innovatia, Computers For Schools, Atelka, and Sirius Solutions.
Timothy Munn's colleagues at StorMagic include Samuel Norman, Tomm Child, Kayn Watkins, Ben Puttick, and Kalli Buchan.
You can use AeroLeads to view verified contact signals for Timothy Munn at StorMagic, including work email, phone, and LinkedIn data when available.
Timothy Munn holds Information Systems Specialist +, Information Technology from Eastern College.
Timothy Munn is listed with skills including Windows 7, Technical Support, Troubleshooting, Computer Hardware, Remote Desktop, Windows Xp, Laptops, and Linux.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Timothy Munn you were looking for.
