Tina-Marie Uyeno Email & Phone Number

Calgary, Canada Area

Calgary, Canada Area

Orchestrated data requirements and validated findings with stakeholders. Conducted discovery and analysis of current to determine impacts and risks based on requirements. Applied data usage understanding and identified transformations, rules, and formats.* Led and created data requirements data processes, mapping, analytics verifying scope and delivery understanding from service team. Mapped data flows between systems and recommended design changes improv performance and reliability.* Consulted with stakeholders, educating end-users on data transformation enrichment.* Oversaw product warranty period post-deployment by providing ongoing support to technical teams Developers, QA, DB Admin, Data Architect.* Maintained and updated data models and processes, generating consistency and confidence for consolidating corporations.* Built queries and reports by leveraging application and data knowledge.* Cultivated and maintained business and technical relationships, accelerating results from subject matter experts and key stakeholders.

Calgary, Canada Area

Analyzed, identified, and automated processes across applications for day-to-day business transactions and nightly scheduled batch jobs. Built training sessions and easy to follow documentation for transition of outsourced support model.* Provided Tier II support on various ERP applications and daily operations for core business applications, including service, data and process integrity, configuration, user administration, reporting and optimization, facilitating seamless business practices.* Identified root causes, resolved reported incidents, and reduced repeat issues by the monitoring systems and end users.* Pioneered and built preventative solutions through analyses of data inaccuracies.* Developed monitoring requirements to meet service level agreements specifications, implementing requirements with project delivery phases.* Boosted technical expertise of support analysts by maintaining documentation and providing system training.* Assisted with project deliverables as they relate to the transition from project to operations.* Elevated application performance by identifying, researching, documenting, and recommending code enhancements.* Contributed to capacity, disaster recovery, and high availability planning for the application lifecycle.

Calgary, Canada Area

Performed acceptance, regression, and performance testing using manual testing methods. Communicated and verified software issues through thorough documentation and attention to detail.

Calgary, Canada Area

Partnered with stakeholders and consulted on business needs. Optimized requests to create effective reports and software enhancements.* Drove prudent decision making and delivered usable and effective business reports by understanding and translating end user needs to electronic results.* Provided secondary support of SAP B1 financial software and SharePoint through business intelligence tools, application of financial process knowledge, and leading training and documentation as department grew.

Wilmington, North Carolina Via Calgary, Ab

Provided clinical process support and built database object development, utilizing PL/SQL. Optimized business processes, developed small applications, administered Crystal Enterprise reports, and created ad hoc reporting for senior leaders. Supported Oracle software AERS while developing in-house software solutions. Conducted quality assurance and peer code review. Orchestrated disaster recovery efforts as DR Coordinator.

Calgary, Ab

Critical Mass, Calgary, AB Critical Mass is a digital marketing agency that specializes in personalized web experiences. Clients included Mercedes-Benz USA, Procter and Gamble and Nike. These sites relied heavily upon Oracle databases to both serve and capture customer data.