Tasha Watford-Deener Email & Phone Number
@percepta.com
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Who is Tasha Watford-Deener? Overview
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Tasha Watford-Deener is listed as Customer Service Professional, Positive Penguin & Avid Baker at Percepta, a company with 892 employees, based in Detroit, Michigan, United States. AeroLeads shows a work email signal at percepta.com and a matched LinkedIn profile for Tasha Watford-Deener.
Tasha Watford-Deener previously worked as Operations Supervisor, Account Fulfillment at Percepta and Ford Pro Senior Specialist at Percepta. Tasha Watford-Deener holds Associate Of Science (A.S.), General Studies from Wayne County Community College District.
Email format at Percepta
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AeroLeads found 1 current-domain work email signal for Tasha Watford-Deener. Compare company email patterns before reaching out.
About Tasha Watford-Deener
Experienced Quality Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Excel, Customer Service, Sales, Business Process Improvement, and Microsoft Office. Strong quality assurance professional with an Associates of Applied Science focused on Computer Programming, Specific Applications.
Listed skills include Customer Service, Microsoft Office, Microsoft Excel, Management, and 6 others.
Tasha Watford-Deener's current company
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Tasha Watford-Deener work experience
A career timeline built from the work history available for this profile.
Ford Pro Senior Specialist
- Efficiently handle day-to-day activities to support Account Leads, Managers and Business Owners in business engagement, growth, & development via email and phone
- Create & analyze data sets on trending issue to proactively problem solve while boosting overall center performance
- Strategize & develop new procedures for shorter response times and concise & consistent correspondences, while assisting in new team member training by communicating potentially complex concepts
Business Analyst
- Communicated issues/concerns with payment statements and marketing disputes with Ford dealerships while working towards resolution
- Advocated for exception claims between Ford Motor Company and customers by processing and escalating claims through the Ford Business Assistance Center
- Effective communication, peer & client collaboration, and platform expertise led to promotion
Quality Analyst
- Analyzed interactions to enhance policy and product knowledge leading to improved overall department performance
- Generated solutions to product issues and policy changes/trends while supporting business development
- Created & implemented regularly recurring reports on top trending issues to assist agent in growing portfolio
Quality Analyst & Escalation Specialist For Google Ads
- Evaluated & coached client-facing Online Specialists & Subject Matter Experts on their interactions to boost policy knowledge & overall performance on all communication forms
- Proactively developed escalation workflows & provided training for agents regarding de-escalation techniques
Google Adwords Customer Service Representative
- Responsible for inbound contacts within North America
- Supporting Specialist to Account Managers & Business Owners on their Google AdWords Campaigns and other related Google products/services
Quality Coach For Google My Business
- Responsible for evaluating & training Online Specialists on their interactions to enhance policy knowledge & overall performance
- Tasked with implementing, acknowledging, and assisting with product & policy changes by analyzing trend data
- Planned & engaged in client-facing interactions at regular intervals based on trends and market requirements to communicate business effects
Sort Center Representive
Frontline Online Specialist For Google My Business
- Answered inbound contacts within North America and Internationally
- Focused on assisting Social Marketing Groups and business owners with claiming, creating, and troubleshooting their Google My Business page
Call Center Representative
Teller
Customer Service Specialist
Colleagues at Percepta
Other employees you can reach at percepta.com. View company contacts for 892 employees →
Cynthia Perez
Colleague at Percepta
Calabarzon, Philippines, Philippines
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EM
Essence Mabra
Colleague at Percepta
Texas City, Texas, United States, United States
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LD
Lemuel Dumangon
Colleague at Percepta
Calabarzon, Philippines, Philippines
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JW
Judith Walter
Colleague at Percepta
Cologne Bonn Region, Germany
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LP
Luandi Pienaar
Colleague at Percepta
Alberton, Gauteng, South Africa, South Africa
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CH
Crystal Haggart
Colleague at Percepta
Detroit Metropolitan Area, United States
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LP
Laurence Penfold
Colleague at Percepta
Southend-On-Sea, England, United Kingdom, United Kingdom
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CB
Carolyn Bryan
Colleague at Percepta
Budd Lake, New Jersey, United States, United States
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FR
Fernanda Rosa
Colleague at Percepta
São Paulo, Brazil, Brazil
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BB
Brittany Bush
Colleague at Percepta
Kansas City, Missouri, United States, United States
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Tasha Watford-Deener education
Associate Of Science (A.S.), General Studies
Bachelor Of Applied Science (B.A.Sc.), Computer Programming, Specific Applications
Frequently asked questions about Tasha Watford-Deener
Quick answers generated from the profile data available on this page.
What company does Tasha Watford-Deener work for?
Tasha Watford-Deener works for Percepta.
What is Tasha Watford-Deener's role at Percepta?
Tasha Watford-Deener is listed as Customer Service Professional, Positive Penguin & Avid Baker at Percepta.
What is Tasha Watford-Deener's email address?
AeroLeads has found 1 work email signal at @percepta.com for Tasha Watford-Deener at Percepta.
Where is Tasha Watford-Deener based?
Tasha Watford-Deener is based in Detroit, Michigan, United States while working with Percepta.
What companies has Tasha Watford-Deener worked for?
Tasha Watford-Deener has worked for Percepta, Cognizant, Arvato North America, Amazon, and Arvato Bertelsmann North America.
Who are Tasha Watford-Deener's colleagues at Percepta?
Tasha Watford-Deener's colleagues at Percepta include Cynthia Perez, Essence Mabra, Lemuel Dumangon, Judith Walter, and Luandi Pienaar.
How can I contact Tasha Watford-Deener?
You can use AeroLeads to view verified contact signals for Tasha Watford-Deener at Percepta, including work email, phone, and LinkedIn data when available.
What schools did Tasha Watford-Deener attend?
Tasha Watford-Deener holds Associate Of Science (A.S.), General Studies from Wayne County Community College District.
What skills is Tasha Watford-Deener known for?
Tasha Watford-Deener is listed with skills including Customer Service, Microsoft Office, Microsoft Excel, Management, Sales, Leadership, Powerpoint, and Outlook.
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